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Reviews of City Suites Tauranga

4.5 out of 5
City Suites Tauranga
32 Cameron Road, Tauranga

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 847 reviews" "
Rating 8 - Good. 285 out of 847 reviews" "
Rating 6 - Okay. 85 out of 847 reviews" "
Rating 4 - Poor. 32 out of 847 reviews" "
Rating 2 - Terrible. 13 out of 847 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable. Had a kitchenette with hot plates & microwave. Parking garage underneath the property provided secure parking. Pleasant stay.
Stayed 1 night in May 2024
Response from SAM on 18 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean place, decor is a little tired but very central Tauranga CBD, 5 minute walk to dining options
Stayed 1 night in May 2024
Response from SAM on 17 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

10/10 Excellent

Wairemana

Travelled with family
Liked: Cleanliness, amenities
Lovely friendly service
Stayed 1 night in May 2024
Response from SAM on 10 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

8/10 Good

Stanislavs

Stayed 1 night in Apr 2024
Response from SAM on 11 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

8/10 Good

Shellie

Travelled with family
Liked: Cleanliness
Overall clean, but I booked it cheaper but had to pay more, so that was a bit misleading and confusing
Stayed 2 nights in Mar 2024
Response from SAM on 11 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

10/10 Excellent

Maureen

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from SAM on 11 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness
Convenient to CBD
Stayed 1 night in Mar 2024
Response from SAM on 11 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

8/10 Good

Andrea, Auckland

Travelled with family
Liked: Cleanliness, amenities
Good value relative to other options around. Convenient with parking and walkable to lots of nice restaurants. Friendly manager. Property a bit tired and I was worried about cleanliness given other comments but it was very clean. If you know it’s not recently decorated then helps manage expectations. I’d stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Shari

Stayed 1 night in Feb 2024
Response from SAM on 11 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

2/10 Terrible

Garry

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelt very bad. Discovered an ashtray full of cigarette butts on the balcony and bath towels with holes in them. Had to ask reception to change these and to deal with the ash tray. Was the room properly cleaned? I guess we will never know for sure. Never again.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice. Quite location 👌
Stayed 1 night in Feb 2024

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good cheap accommodation. Not to far from the mount if that’s where you would rather be. Safe secure underground parking on site. Rooms are a little tired but get what you pay for
Stayed 1 night in Jan 2024

10/10 Excellent

Hare

Liked: Cleanliness, amenities, property conditions & facilities
I liked its location, acess to downtown & its quietness
Stayed 1 night in Feb 2024

8/10 Good

Brooke

Stayed 1 night in Feb 2024
Response from SAM on 11 May 2024
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us .Our team works hard to provide a clean and comfortable environment, and we're glad you felt welcome and supported. We hope to see you again soon!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Erwin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was quite nice except the elevator stopped working and we were on the second floor so quite a few flights to ascend and descend every day

6/10 Okay

Tanya

Stayed 1 night in Jan 2024

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

JED

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay bathroom was really nice. Would definitely stay again.
Stayed 1 night in Jan 2024

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, clean and spacious, but sadly worn, marks on carpet
Stayed 1 night in Jan 2024

2/10 Terrible

Sophie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

James

Stayed 1 night in Jan 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & tidy, pool was like a bath tub
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like everything about this property. From the communication, the room and parking. Excellent service
Stayed 1 night in Dec 2023

10/10 Excellent

Alana

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Man at reception was extremely helpful, great service
Stayed 1 night in Dec 2023

10/10 Excellent

Lyndell

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, room comfort
Very good
Stayed 4 nights in Dec 2023

8/10 Good

Louise

Stayed 1 night in Dec 2023

2/10 Terrible

Ida

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wallpapers were ripping off, weird stains on the carpet. I am staying here with 3 toddlers and it’s making me quite uncomfortable. I see hair in the bathroom and clearly not from us… I mean it’s cheap comparatively but still, I think it can still be old, worn down but clean…
Stayed 1 night in Dec 2023

10/10 Excellent

Pala

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was central to everything we needed. Bed was super comfy and having a balcony was nice for sitting out and enjoying a leisurely cuppa.
Stayed 2 nights in Nov 2023

8/10 Good

Geoff

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We shouldnt be forced to add comments. If this happens each time we stay somewhere we will cease giving you feedback at all
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Perfect for a short stay
Stayed 1 night in Nov 2023

6/10 Okay

Isis

Liked: Cleanliness
The property is in need of upgrade and maintenance.
Stayed 1 night in Nov 2023

8/10 Good

Heath

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great central location
Stayed 1 night in Nov 2023

10/10 Excellent

Vishal, Auckland

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Worth the dollars spent.
Stayed 1 night in Nov 2023

6/10 Okay

Tania

Travelled with family
Liked: Cleanliness
Could hear people walking upstairs and talking out in the hallway all through the night which woke up , the rooms could definitely do with some updating but overall was nice and clean and our bed was very comfortable

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Last minute unplanned booking due to onsite work issues and having to continue testing the next morning. Searched for 24 hour check-ins, made the booking after 21:30, mentioned it will be a late check-in. Got to site and had to ring the telephone number on the booking confirmation, got a rude unhelpful response that check-ins is only till 21:00. Told him they took my money after 21:00 to which he reluctantly came to open the door and hand me the keys. All while continually berating me for not checking in before 21:00. Rooms are decent, some of the wallpaper need a refresher, but the carpets in the hallway need a good cleaning. Staff at check-out was much friendlier.
Stayed 1 night in Nov 2023

10/10 Excellent

Gloria, salinas

Liked: Cleanliness, property conditions & facilities
Average hotel
Stayed 1 night in Nov 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness
nice and quiet
Stayed 1 night in Nov 2023

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Very nice property and good value
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed in Tauranga for one night on business. The location and facilities were excellent. Will be back in November
Stayed 1 night in Oct 2023

8/10 Good

Lynette

Business traveller, Travelled with partner
We noted that there was noise between rooms e.g. neighbour snoring. Not too bad though
Stayed 1 night in Oct 2023

6/10 Okay

Wayne

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness
The tv was too small stains on carpet good motel for the price
Stayed 1 night in Sep 2023

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellence as per usual.
Stayed 2 nights in Sep 2023

2/10 Terrible

Deina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Now I know why the photos of the room were close ups because the room was warn, dated and dirty. Will not stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great place to stay friendly staff
Stayed 1 night in Oct 2023