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"Great Hotel with superb Breakfast!"

"Staff greeted us by name. Yadi, the pastry chef, was very personal and went above and beyond to make sure we were pleased with the service."

"It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality."

"Very nice stay with a very good staff and nice and delicious breakfast This hotel is one of my favorite place Everything is near to you make your stay very comfortable "

"Great location. However the exit for cars arent that clear during dawn, we had to circle several times and still couldn’t find the exit till we intentionally drove the wrong way just to ask where was the exit. "

"Conveniently located with a shopping center"

"Very new. Opened June 2024. The hotel spa is superb. I had a deep tissue massage. One of the best ice ever tried (I do body massage at least per fortnight). Location is good. Lots of food choices. Easy access to every where in Jakarta. "

"Lobby 9/10. Bright, modern feel. Breakfast 7/10. Pretty standard hotel breakfast. Room (5/10). The carpet in my room was dirty with stains all over. Convenience (9/10). Mini mart and few restaurants on the ground floor. Elevator (11/10). The ACs in the elevators were the best part of the experience."

"Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant...

"Good room, very big and comfortable. If my little 5 year old could "sleep like a baby" in this hotel, then it's an excellent hotel."

"Had a great stay and kudos to the friendly and on point staff. Would return and definitely recommend."

"Clean and luxurious with nice views. Agora mall right beside the hotel. Breakfast was good but lacking in variations, better to get breakfast elsewhere. Grand indonesia or Plaza indonesia is nearby."

"Staff is very friendly and helpful. One thing improvable point is shower water pressure. "

"A fabulous stay. The staff went out of their way to make us feel special. The attention to detail in the hotel is extraordinary. Very good breakfast, great restaurants and very helpful front desk. "