Tanjung Holidays from AU$1,547

Breathtaking Location, Warm Staff – But Needs Improvement in Comfort and Value Jiva Baluam is set in a truly stunning location nestled in a secluded bay with a private beach that feels like your own paradise. The natural beauty is overwhelming, and the bungalows are located right on the sand. It’s a place where you can fully disconnect and enjoy nature. However, the resort is very remote – there are no alternative dining options within 30 minutes, so you’re fully dependent on the in-house restaurant. Unfortunately, the food quality doesn’t justify the high prices. The Indonesian breakfast (like Nasi Goreng) was okay, but the Western breakfast was quite disappointing in both taste and presentation. The resort has been around for over ten years and is beginning to show signs of age. Some renovations would definitely enhance the guest experience. The bungalows are charming, but not well-equipped: there’s no fridge, which is a real downside given the isolation, especially since cold drinks from the restaurant are very expensive. Also, there’s no kettle – as an early riser, I found it frustrating that I couldn’t have tea or coffee until the restaurant opened at 8 a.m. On the bright side, the staff are wonderfully kind and helpful, and the WiFi is excellent surprisingly strong for such a remote location. In summary, Jeeva Baluam offers a magical natural setting and warm hospitality, but it would benefit greatly from thoughtful upgrades and a more guest-friendly infrastruct,

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

Nice hotel and confortable room but the beach is not good and the price of the restaurant is expensive for Lombok Overall 8/10

Stunning views, great concept and potential. Villas tastefully decorated as is the whole property. Don’t like that the restaurant manager jumped on us and demanded to know what time we would come for breakfast. Every meal we had in the restaurant had ingredients missing from the dishes as described in the menu / I understand, given remote location, they can run out of stock, but at least acknowledge that and let the diner know that core ingredients wouldn’t be in the dish. Sadly out of our two nights there was a party next door and the music blared so loudly til 3:40 am that our windows reverberated with the base - and we got no sleep. That was a real let down for me - so desperate wad I to get Some sleep. Otherwise so remote it was a good place to chill out. Impossible to find the light switches in the rooms and to light up the path to the gates of Villa / please make clearer. Lovely spa with very good therapists and there is an effort to put on activities for children and families. Breakfast excellent even with missing ingredients. Dinner also very nice with sent variety and choice. Great cocktails and staff already keen to please and help.