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"This place recommended 10/10!!! All employees we welcoming, planning this hotel for future visits. "

"Hotel is nice and clean, area has very steep roads so driving is a little difficult to navigate. But the hotel itself is a great , service is great , food was great , rooms are on the smaller size max is 2 adults and 2 kids. Based off the room we chose. They have laundry service so that is another great amenity. Definitely would stay again"

"Todo excelente"

"Exelwnte servicios y super recomendable el hotel la verdad sera mi lugar de llegada simpre cauando visite AXTLA gracias por todo Hotel el rio."

"I stayed 4 nights here and it was so nice! The beds were pretty comfy, there was AC and the bathroom and dorms were spotless! Every day the bed was made and rooms were cleaned! The outdoor area was very nice too, the gazebo had a nice vibe to it. Claudia was the best host as well, incredibly nice and very patient with my poor Spanish. She helped me figure out transportation and has tour guides available to for any excursion I was interested in! I would absolutely recommend and would love to stay...

"Hotel simples"

"Amazing setting, lovely garden patio, thoughtful staff"

"Clean room, food was average, good coffe but missing sweets. The property is a little dated, staff was courteous."

"Location a bit hidden right next to the road. If you arrive late, go to the convenience store across the street for the check in. Very clean. "

"Very clean and comfortable place with extremely friendly staff. "

"Beautiful area and nice pool."

"Great place to stay for a reasonable price "

"muy amables, todos"

"I love the nature of the place and was very enjoyable and peaceful, very near to the waterfalls 😀"

"This was a beautiful hotel tucked away in the heart of Xilitla it was very convenient because the Edward James Garden was walkable just down the road. The check-in process was very easy and the staff was amazing. The rooms were clean and the restaurant at the property had wonderful staff and food. "

"El personal muy amable, el hotel bien en forma general limpio y con las cosas necesarias."

"Great location, staff are amazing. Will say for the area and the rooms are great for eating breakfast, then doing your tours and returning to relax and grab dinner at the hotel, or near bye location. "

"El lugar es céntrico, las habitaciones son algo pequeñas pero para estancias cortas como fue la nuestra, son ideales. No cuenta con estacionamiento pero el lugar es céntrico y tranquilo, tendiendo suficiente espacio en las banquetas aledañas. "

"Good location close to downtown, not the prettiest area of Cd. Valles, staff were very helpful and kind, the room was comfortable. The tour company Aris is around the block. Felt safe, they offer parking. "