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"Stafff is top notch! Just need AC in elevators and on ground floors. Rooms were spacious and nice"

"Great stuff very friendly could be more helpful if they inform us about all features of the hotel with asking specifically for that but overall 5 starts recommended "

"Disappointed. For a premium stay, the service was budget-tier. There is a major lack of communication here: they brought the wrong HDMI cable, and then questioned us at checkout about where it was because the staff hadn't tracked that we’d already returned it. To top it off, I was interrupted mid-conversation while eating on the 33rd floor to be told flip-flops weren't allowed—despite zero signage. For this price, I expect much higher standards and basic coordination."

"Cannot fault this hotel except for it being a little too “Disney” for me. I should have researched it better. Also several problems with reservations at the property restaurants. They were very confused and after four separate calls from them to change restaurant, view and menu I decided to cancel and go elsewhere. But the property itself is very nice, i just personally like a more adult property and a little less costly."

"Stayed here before and loved the place. Great location, great staff, lovely room, nice breakfast. A very quiet and chilled hotel. Amazing views."

"Great "

"Great location, friendly staff and excellent breakfast"

"This is our last trip to this now disgusting hotel. - The rooms have stopped being cleaned completely. - The beach is dirty, they don't clean it at all. Twice in two weeks they pretended to pick up trash. The buoys in the water are broken, torn, and useless. - The activities from Friday to Sunday completely ruin a quiet and peaceful vacation. They drag the sunbeds around and then don't return them. The staff doesn't care at all. By the way, almost all the sunbeds are broken. - Weddings and other beach-wide gatherings are an art form. And there's no compensation for ruined days. - And the icing on the cake: this hotel is now a package tour hotel. Now all the riffraff come here for pennies and enjoy themselves. And those who bought a decent stay are treated like package tours."

"Clean room , fast service, great location, and all employees speak English "