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"The staff here is extremely polite. The service was outstanding. Anything you wanted the staff will help you arrange. Also, the hotel was extremely clean, quiet, and relaxing. The included spa added to the experience as well. If I come back to Kyoto, I will definitely consider coming back here again. "

"The best hotel we have stayed during our 2 weeks trip to Japan! Staffs help you carry your baggage’s the moment you arrive (straight to your room!). Room was large (we got a free upgrade to a deluxe room!) which was super amazing from the hotel staffs considering we have 2 little toddlers and a pregnant wife. You can catch the shuttle bus to the main stations for free, again the staffs help you load and unload everything, a VIP service! I will come back to Kyoto for 1 whole week for our next trip to Japan and will certainly stay at this hotel! Extremely highly recommended!!"

"Todo impecable , servidos de café muy bueno x, personal muy amable y dispuesto a ayudar "

"Beautiful hotel, stayed 3 nights and would go back. The spa was amazing and clean as well as our room. Amenities are okay, had a few issues with the dryer "

"The service at the hotekwhere excellent!"

"Amazing location. Near bus stops & train stations! 7/11 across the street."

"Great location, helpful and seasoned staff (unlike many establishments in Japan that are run by children). It is not a new or modern hotel but everything is well kept and the rooms were comfortable. I would stay here again."

"Clean room. Great location. Good breakfast. The one negative thing: i think the space in the room could be used more effectively (e.g. they coild add a closet or cupboards for clothing). "

"Enjoyed our stay in Kyoto. Nice accommodations, good value. After checking out and getting as far as the Kyoto train station, I realized I had left my watch behind. So I called the hotel to let them know. Thankfully, I was able to go back and retrieve it from the front desk. Thank you!"