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"The elevator was broken, the air conditioning wasn't working properly, and the guest in the other room was drunk and shouting."

"Let me start off by saying that Joan, Ronald and the rest of staff are simply amazing. I don't think I've ever met management as kind and as hands on as this one, they practically make you feel as if you're family. "

"Clean cabins nestled next to cloud rain forest. Refurbished rooms and large communal spaces. Friendly and helpful staff. Hope the restaurant is open next time. "

"The property has great views from the resturant."

"Amazing staff and absolutely delicious breakfast!! Property was well maintained and welcoming, and the fireplace was lovely in the evening. The rooms are cozy, with spacious modern bathrooms, warm water, and good pressure, which was especially wonderful after a long day of activities. There is limited storage for clothing, just 2 small benches and a few hooks - fine for a solo traveler but could get a bit crowded with 2 people. Special thanks to Jocelyn and Diego for making excellent tour recommendations and coordinating everything, including transportation. They were incredibly knowledgeable and went above and beyond to make my stay perfect! Can't wait to return. "

"Beautiful cabin with beautiful view. This is our second stay here. Highly recommend "

"The room and facilities were clean, my only complaint would be the area itself, out of control of the hotel. There was someone sleeping on the sidewalk in front of the hotel when we arrived and there really isn’t much to offer in the area. We only stopped for the night to catch the ferry the next day and thought that there would be more to see. "

"Close to monteverde park. Would be nice if there is shuttle to town as cab was expensive"

" Great place "