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"ペットに優しいペンションでした、それに食事も良かったです。 来年も来ようと家族で相談してます。"

"Welcome gift coupons are a great surprise. Good breakfast."

"Nice hotel Clean with public baths"

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"Great service by staff "

"部屋とても綺麗でした。設備も良く、フロントの対応がとても解りやすく親切でありがたかったです。"

"客室は清潔に整っていました。 オーナーご夫妻の接客も素晴らしく、とても良くしてくださいました。 そしてお料理がとても美味しかったです。"

"Very helpful and friendly staff "

"Very good"

"We had a really nice stay at this hotel. The food was excellent. Chef Oohira is very skilled-the food was surprisingly delicious and the presentation was beautiful. Really high quality ingredients. Also, the rooms were clean as they had just opened a few months ago (Oct 2018). Further, their shuttle service was a bit inconvenient since they only offer 2 times per day to the station but other than that it was an overall great stay here!"

"The room was clean and comfortable. The buffet was delicious."

"Gorgeous place, great getaway for adults looking for something classy and quiet. Large, deep private bath in the room was great, food was stunning and open lounge bar is perfect for a nightcap by the fire."

"Good Onsen location"

"Excellent Serene child friendly "

"Spacious, bright, well designed room equipped with premium amenities. I stayed with my husband and my 2 years old and we all enjoyed our stay. Especially their activities for kids are amazing . It was memorable trip and will definitely come back "

"とても良い滞在が出来ました。 バーラウンジを楽しみしてたのがちょっと 思ってたのと違ったので残念でした。"

"自家製のパンが美味しくて良かった スタッフさんが質問に笑顔で答えてくれたり、わざわざご来光がよく見れるところを電話で教えてくれたりと、とても優しく、感じが良かった。"

"遅くまで営業してる飲食店もあり良かった スタッフのお母さんがとても親切で良かった"