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"Very good ！"

"Our room in the annex was very spacious, new and comfortable. The staff was so friendly and helpful. We had to leave early before breakfast so they made us a nice box meal to take with us. We would stay there again."

"Everything was excellent. Only one suggestion, maybe add a coffee machine in the lobby. "

"This was a beautiful property and the different onsen options were great, we tried them all out and felt rejuvenated and relaxed for the rest of our trip. The buffet was great and our room was beautiful and comfortable. "

"this hotel is very good ,very clean and staff are very kind and polite"

"Beautiful place! Super clean and comfortable! "

"Staff very friendly! Spend the extra money for the onsen in the room and for the buffet dinner! They are both worth every penny! We can’t wait to go back. The only downside was the bed/futon and bean pillows. The bed and pillow was uncomfortable and my husband didn’t like the futon and he sleeps on the floor every night. The “Las Vegas” was ok but many machines were down. Loved the pipe organ!!"

"5 minute walk from the train / bus stations, shopping and dining, groceries and coin laundry. Clean room, friendly polite staff. Included breakfast not great."

"Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car. "