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Reviews of KUN Tour Hotel Feng Chai

3.5 out of 5
KUN Tour Hotel Feng Chai
No.52, Ln. 33, Fuxing N. 3rd St., Xitun Dist., Taichung

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 798 reviews" "
Rating 8 - Good. 301 out of 798 reviews" "
Rating 6 - Okay. 65 out of 798 reviews" "
Rating 4 - Poor. 17 out of 798 reviews" "
Rating 2 - Terrible. 7 out of 798 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good overall; only downside during our stay was that the room has a bit of smell
Stayed 1 night in Apr 2024
Response from KUN HOTEL 敬上 on 26 Apr 2024
Dear guest, thank you so much for choosing KUN HOTEL as your home in Taichung, we’re terribly sorry for the smell you mentioned, and we will ask our housekeeper to clean the room carefully and make sure it doesn’t have any smell before out guests check-in. By the way, next time if you have any problem during your stay, don’t hesitate to let us know and we can change another room immediately. Hope to serve you soon in the future.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price
Stayed 2 nights in Mar 2024
Response from KUN HOTEL 敬上 on 10 Mar 2024
Dear guest,Thank you for visiting KUN Hotel.It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again.We are looking forward to seeing you soon.KUN HOTELFront desk

2/10 Terrible

Daisy, Diamond Bar

Stayed 1 night in Dec 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

STEVEN GOH

Stayed 1 night in Nov 2023

8/10 Good

cheung Kitman

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and comfortable
Stayed 3 nights in Nov 2023
Response from KUN HOTEL 敬上 on 19 Nov 2023
親愛的貴賓您好:感謝您蒞臨台中KUN HOTEL，並且給予本酒店讚美，提供您舒適的環境是我們的首要目標。在您的鼓勵下，我們會持續進步並且提供更完美的服務，期待您下次的蒞臨，謝謝您！ 台中KUN HOTEL 敬上 禮賓專員

6/10 Okay

KELVIN

Liked: Staff & service, amenities
So far so good
Stayed 2 nights in Nov 2023

10/10 Excellent

Zsolt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to night market.
Stayed 2 nights in Oct 2023
Response from KUN HOTEL 敬上 on 7 Oct 2023
Dear guest, first of all, thank you so much for choosing KUN HOTEL as your home in Taichung. Your nice and warm comment is really appreciated. Look forward to serving you soon in the future.Andrew/Receptionist

6/10 Okay

Sandy

Liked: Staff & service
Overall was a good experience besides the room is abit small, its relatively near to feng chai night market which is very convenient to get food at night.
Stayed 2 nights in Jun 2023
Response from KUN HOTEL 敬上 on 7 July 2023
Dear Sandy, thank you for choosing KUN HOTEL as your home in Taiwan. Thank you so much for your warm and nice comment. We will absolutely improve ourselves for giving better service for all of our guests. Look forward to serving you soon in the futureAndrew/Receptionist

10/10 Excellent

Ray, La Grange

Liked: Cleanliness, staff & service, property conditions & facilities
First class service and property.
Stayed 3 nights in Jun 2023
Response from KUN HOTEL 敬上 on 24 June 2023
Dear guest, thank you so much for your warm and nice comment. We will keep improving ourselves for giving better service. Thank you so much for you time and comment. Look forward to serving you soon in the future. Andrew Receptionist

10/10 Excellent

Chan Fai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient area around the hotel. Staff are friendly and the hotel rooms are excellent
Response from KUN HOTEL 敬上 on 16 June 2023
Dear guest, thank you so much for your warm and nice comment. We will keep improving for giving you better service. Look forward to serving you soon in the future.

8/10 Good

Wee Tziang

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really welcoming and helpful when i asked for directions to the night market. Rooms are of average size, clean and comfortable.
Stayed 2 nights in Apr 2023
Response from KUN HOTEL 敬上 on 22 Apr 2023
Dear guest, thank you so much fo choosing KUN HOTEL as your home in Taiwan. We are glad that you think our staffs are helpful and room is clean and comfortable. Look forward to serving you soon in the future.Andrew/Receptionist

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and helpful. The room is clean and tidy. I will choose it again next time.
Stayed 3 nights in Apr 2023
Response from KUN HOTEL 敬上 on 14 Apr 2023
Dear guest, thank you for choosing KUN HOTEL as your home in Taiwan. Thank you so much for your nice comment and look forward to serving you soon in the future.Andrew/ Receptionist

8/10 Good

Sook Nee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room
Stayed 1 night in Mar 2023
Response from KUN HOTEL 敬上 on 1 Apr 2023
Dear guest,Thank you for choosing KUN HOTEL as your home in Taiwan. Providing good facilities and giving nice service is our obligation. Thank you so much for your nice comment, hope can serve you soon in the future.KUN HOTEL

10/10 Excellent

LEONG KENG

Stayed 2 nights in Feb 2023
Response from KUN HOTEL 敬上 on 7 Apr 2023
親愛的貴賓您好 很開心您的造訪，能得到您的正面評價是我們努力的最大動力,期盼在不久的將來能有機會再為您服務 祝您有個美好的一天 台中KUN HOTEL 敬上

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and staff were friendly and approachable!
Stayed 2 nights in Mar 2023
Response from KUN HOTEL on 10 Mar 2023
Dear guest,Thank you for visiting KUN Hotel.It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again.We are looking forward to seeing you soon.KUN HOTEL

10/10 Excellent

yenting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from KUN HOTEL on 18 Feb 2023
親愛的貴賓您好 很開心您的造訪，能得到您的正面評價是我們努力的最大動力,期盼在不久的將來能有機會再為您服務 祝您有個美好的一天 台中KUN HOTEL

10/10 Excellent

Pang Che

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點很棒，房間很乾淨
Stayed 1 night in Sep 2022
Response from 台中KUN HOTEL敬上 on 25 Sept 2022
親愛的貴賓您好 很開心您的造訪,謝謝您對飯店的認可,期待您下次的入住 祝您有個美好的一天 台中KUN HOTEL敬上

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from 台中kun hotel 敬上 on 28 Oct 2020
親愛的貴賓您好: 非常感謝您入住KUN HOTEL! 謝謝您給予我們好評與肯定，希望能讓您有一個美好的住宿經驗，誠心的期待您下次再度蒞臨。 祝您有個美好的一天:) 台中kun hotel 敬上

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to the Fengjia Night market and full of eateries around the hotel. Spacious and modern room, very quiet and staff is very helpful with booking of taxi, letting us use their masking tape and weighing machine and letting us know what local bus to take to our chosen destination. Even called us long distance to check if I still wanted a old handbag left in the rubbish bin. Very good service !
Stayed 2 nights in Jan 2020
Response from KUN HOTEL on 18 Jan 2020
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

Foo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & Walkable
Nice hotel and near the Night Market.
Stayed 1 night in Dec 2019
Response from KUN on 30 Dec 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Good location near busy market but there are also plenty of fine hotels nearby. Overpriced compare he sevices provided, room amenities, breaakfast
Stayed 1 night in Dec 2019
Response from kun hotel on 23 Dec 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

Fong Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and great hotel to stay.
Stayed 1 night in Dec 2019
Response from KUN HOTEL on 7 Dec 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

6/10 Okay

JUDY

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tight quarters
The room was surprisingly small, but had everything necessary for a comfortable stay. I thought the room was fine for one person, but even for a couple we were bumping into each other
Stayed 1 night in Oct 2019
Response from Receptionist JAY on 16 Oct 2019
Dear guest, Thank you for visiting KUN TOUR Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively new building, nice tatami room design
Stayed 1 night in Sep 2019
Response from Receptionist Jay on 4 Oct 2019
Dear guest, Thank you for visiting KUN TOUR Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

Hock Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, comfortable and quiet. My family and I enjoyed a very good sleep there! The breakfast is good too. The staff are helpful.
Stayed 1 night in Aug 2019
Response from JAY on 7 Sept 2019
Dear guest, Thank you for visiting KUN TOUR Hotel. We are sorry about service or facilities defectively. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

PEY YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from 禮賓專員 on 21 June 2019
謝謝您提供寶貴的意見

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located conveniently near Fengjia night market - only cons are the less than stellar service staff manning the hotel counter.
Stayed 2 nights in May 2019
Response from FO on 2 June 2019
Dear guest, Thank you for visiting KUN Hotel. We are sorry about service or facilities defectively. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

littlewei25

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took about 10mins walking to the night market area. Hotel is good. The breakfast is ok. Facilities are all new.
Stayed 1 night in Mar 2019
Response from Guest Relation Officer on 21 June 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

6/10 Okay

Neo, Singapore

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Located near night markets and many shopping and dining options.
Stayed 1 night in Apr 2019
Response from Guest Relation Officer on 21 June 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

6/10 Okay

Ray, Singapore

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Walking distance to night market and famous restaurants.
Stayed 1 night in Apr 2019
Response from Guest Relation Officer on 21 June 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free and easy couple trip
The location is good, it is quiet but near to the famous Feng Jia night market, just around 10 mins walking. The hotel is quite new, it is clean and comfort, good toiletries and the staff is friendly. Breakfast is good too, a lot of choices for you. Overall I think it is worth the price and recommended.
Stayed 1 night in Apr 2019
Response from Guest Relation Officer on 21 June 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brrakfast can be improved. Good bedding and location.
Stayed 3 nights in Apr 2019
Response from FO on 3 May 2019
Dear guest, Thank you for visiting KUN Hotel. We are sorry about service or facilities defectively. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

Shy Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from 禮賓專員 on 21 June 2019
謝謝您提供寶貴的意見

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It clean and near to Fengjia Night Market. Staff are helpful and the breakfast is good.
Stayed 2 nights in Mar 2019
Response from KUN HOTEL on 30 Apr 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

6/10 Okay

Ami ko

Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2019
Response from SAMANTHA on 29 Mar 2019
親愛的貴賓您好，感謝您的評論，期盼您再次入住。謝謝您。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price for a short stay
Overall hotel is good for a short stay with which very convenient to the famous night market in Taichung. Hotel room is bit small and facilities is ok. However, breakfast quality is acceptable and don't expect too much.
Stayed 1 night in Jan 2019
Response from amy on 3 Feb 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

Joe, Doncaster East

Liked: Staff & service
hotel is ok, nothing good nor bad, only highlight is the hotel is very close to Fung Chia night market which we like the most.
Stayed 1 night in Jan 2019

8/10 Good

david, tw

Liked: Cleanliness
clean room in a convenient location. near the night market. my only complain is the room is kind of small
Stayed 1 night in Jan 2019
Response from amy on 3 Feb 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019
Response from SAMANTHA on 29 Mar 2019
親愛的貴賓您好，感謝您的評論，期盼您再次入住。謝謝您。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was okay untill we found dirty towel in the bathroom
Stayed 1 night in Jan 2019
Response from AMY on 20 Jan 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location,near night market. Friendly staff. Breakfast food variety limited.
Stayed 2 nights in Dec 2018
Response from AMY on 3 Jan 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

Charmaine, Singapore

Liked: Cleanliness
Overall good but staff are a bit aloof
Location was good - tucked away in a quiet lane but just a 1-2 minute stroll to the family mart and start of fengjia shopping area. 4 minute walk to Ruyi Sunny Cake bakery, reigning champion of Taiwan sunny cake nation-wide competition. Hotel exterior, lobby and corridors look great, modern and luxurious. Rooms however are a little dated but still clean and comfortable. The only shower facility was the Sunken tub in the toilet that is not well designed, my husband and I scraped our feet several times getting in and out of shower. Laundry facilities are self service and coin operated, located in B1, affordable easy to use and does the job well. Laundry detergent is included right next to washing machines. Service wise, compared to our service apartment in Taipei, the staff at KUN were less forthcoming in extending warm and friendly service, not so smiley and did not make eye contact. But i guess they could've felt less appreciated and less motivated by the many noisy tour groups staying 1-2 nights. Breakfast staff started sweeping and mopping the window seating area at 9.30am when breakfast was only supposed to end at 10am. Guests were prompted to leave by 10.15am For such a well located and good value hotel, I guess the most significant improvement that could be made is in guest services, especially towards independent travellers who are more likely to be repeat customers than tour group guests.
Stayed 3 nights in Dec 2018
Response from AMY on 22 Jan 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

8/10 Good

Gwen, Singapore

Liked: Cleanliness, property conditions & facilities
Abt 8 min walk to Fengjia Night Market. Room is alright but a little small. Hard to move around after luggages are open. However, for the price we paid, it is value for money.
Stayed 2 nights in Dec 2018
Response from AMY on 20 Jan 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel staffs are really friendly and helpful. breakfast is good too. spa pool is excellent.
Stayed 1 night in Nov 2018
Response from AMY on 20 Jan 2019
Dear guest, Thank you for visiting KUN Hotel. It has been our honor to serve you. We hope you could have a wonderful memory with us and come back again. We are looking forward to see you soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly boss. Nice view and fantastic scenery. Night time a lot of stars. Boss son even give us a free lesson on star explanation. Convenience of getting food and farm visit. Overall experience is very good.
Stayed 3 nights in Nov 2018