Grand Room, 2 Bedrooms, Courtyard View, Garden Area | Terrace/patio
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Reviews of Hotel Z

3.5 out of 5
Hotel Z
No.61, Fuxing North 1st Street, Xitun District, Taichung

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 506 reviews" "
Rating 8 - Good. 155 out of 506 reviews" "
Rating 6 - Okay. 26 out of 506 reviews" "
Rating 4 - Poor. 12 out of 506 reviews" "
Rating 2 - Terrible. 8 out of 506 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hean Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is cozy. Bed is excellent. Good distance to night market with good decent quiet ambient
Response from Hotel Z Front Desk on 16 Apr 2024
Dear Hean Lee,Thank you very much for your rating and support. We will continue to improve to provide the highest quality service. Looking forward to your visit again and wish you all the best!

10/10 Excellent

Vic

Travelled with family
Very clean and well maintained hotel. Was surprised when saw the room, very well more than my expectations. Friendly staffs too.
Stayed 3 nights in Mar 2024
Response from Hotel Z Front Desk on 16 Apr 2024
Dear Vic,Thank you very much for your rating and support. We will continue to improve to provide the highest quality service. Looking forward to your visit again and wish you all the best!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
An unique room type for family with young kids
Overall our stay in this hotel is comfortable, but there are a few suggestions for consideration: 1. to provide room service for breakfast so that our family are able to enjoy our breakfast in the garden. 2. to install more lighting at the garden areas so that we can have drink and snack during night time 3. improve the cleanliness of the TV area and garden because we saw dead caterpillar(s) on the floor and cockroach in the garden.
Stayed 2 nights in Oct 2023
Response from Hotel Z on 13 Nov 2023
Dear valued guest, Thank you for informing us of the issues in the room. We regularly hire pest control company to disinfect every room. We will pay extra attention to cleaning every corner. We apologize for any inconvenience during your stay.If you encounter any issues or have suggestions during your stay, please feel free to contact our front desk staff. We will do our utmost to address and improve.Hotel Z will continue to improve to provide the highest quality service. Looking forward to your visit again and wish you all the best!

10/10 Excellent

yunjie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 3 nights in Aug 2023
Response from Hotel Z 客務部 on 24 Aug 2023
貴賓您好，謝謝您的評分支持，我們會持續進步以給予最優質服務，期待您的再次蒞臨！

10/10 Excellent

Teng Hao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family stays
Great family-oriented hotel. A lot of play area for young children. Sauna, gym, and pool are also available. Room is big and clean. Bathtub is available. Check-in was a bit messy as there were many people checking-in at the same time. Check-out was a breeze though. Parking space is ample. Short walk to a few food outlets.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hsia Kang

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean.
Stayed 1 night in May 2023
Response from Hotel Z on 4 Aug 2023
Hello valued guest, thank you for your positive feedback and support. We look forward to your next visit!

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Room was new, clean & comfortable with adjustable bed. Breakfast was a fixed set with no alternative. They rotate between fried rice and fried udon daily. It’s simple, healthy but rather bland. Portion was small too. Location is about 7 to 10mins walk to the night market. Overall, a good choice.
Nice room.
Local breakfast.
Stayed 3 nights in Apr 2023
Response from Hotel Z on 4 Aug 2023
Hello valued guest, thank you for your positive feedback and support. Our main dishes and beverages are refillable. Please feel free to inform our staff.We will continue to improve to provide the best quality service. We look forward to your next visit!

10/10 Excellent

Elaine

Stayed 2 nights in Mar 2023
Response from Hotel Z 客務部 on 4 Aug 2023
貴賓您好，謝謝您的評分支持，我們會持續進步以給予最優質服務，期待您的再次蒞臨！

8/10 Good

Yuhui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel but during the winter season they don't allow to on the aircon, hence during the day might be a bit stuffy in the room
Stayed 2 nights in Feb 2023
Response from Hotel Z on 19 Feb 2023
謝謝您的分享，歡迎下次再入住

8/10 Good

ailin

Stayed 1 night in May 2022
Response from 客務部 on 10 July 2022
貴賓您好！感謝您的讚美及建議！我們會努力持續進步以給予更優質服務，期待您下次蒞臨，謝謝！

10/10 Excellent

bey-yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this Japanese sitting arrangement
Stayed 2 nights in Apr 2022
Response from 客務部 on 4 May 2022
貴賓您好，感謝您寶貴建議，您的支持是我們進步的動力，希望能再次蒞臨， 我們將竭誠為您服務！謝謝！

8/10 Good

Narcisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yi Ping

Stayed 1 night in Feb 2022

8/10 Good

Jie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Ling-Chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一訪的飯店
房間很舒適，停車方便，地點也很棒，離逢甲夜市很近。隔天早餐是套餐式，也很好吃
Stayed 1 night in Apr 2021
Response from HOTEL Z 客務部 on 11 Apr 2021
非常感謝您的喜愛及好評，您的鼓勵是給予我們繼續努力的動力，歡迎您再次蒞臨HOTEL Z，祝您平安、順心

8/10 Good

Ting Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from HOTEL Z 客務部 on 1 Mar 2021
親愛的旅客您好，謝謝您的評分支持。期待您的下次到訪，能再為您服務。

10/10 Excellent

Meng-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service.
Great location next to the night market. Comfortable stay and courteous service, clean rooms.
Stayed 1 night in Feb 2021
Response from HOTEL Z 客務部 on 21 Feb 2021
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from HOTEL Z 客務部 on 31 Oct 2020
親愛的旅客您好，感謝您的評分，歡迎再次入住!

8/10 Good

Zhijie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funny breakfast staffs
The hotel staffs are helpful, room and services are great, it's a shame that our car can't park into the garage. However, the breakfast staffs are very unfriendly: we ordered Americano and asked for milk for it. They told us milk is not for americano and refused to provide. This is unheard of in Taiwan
Stayed 1 night in Oct 2020
Response from HOTEL Z 客務部 on 17 Nov 2020
Thank you for your review and we are glad that you had enjoyed your stay with us and well noted on your feedback. We look forward to welcome you back!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great, not buffet style, and they have some baby amenities like bathtub which came in useful
Stayed 2 nights in Mar 2020
Response from HOTEL Z on 26 Mar 2020
Thank you for your support and encouragement, and look forward to your coming again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from HOTEL Z 客務部 on 15 Mar 2020
親愛的旅客您好，謝謝您的喜愛，往後我們會更加努力，期待您再度入住!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is interesting.. Place is clean and convenient
Stayed 2 nights in Feb 2020
Response from HOTLE Z 客務部 on 21 Feb 2020
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but No Porter carrying your stuff to the room Good location
Stayed 1 night in Feb 2020
Response from HOTEL Z 客務部 on 20 Feb 2020
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Impression: This Place is Brand New!
I do not know when it was built or refurbished but it felt like it was just opened last week. Everything was well designed, nothing felt awkward throughout our 3 nights stay. The only thing missing is a cupboard or at least a bigger clothes rack to hang jackets and wet towels (for those of us that doesn't like to use hotel towels). The rack provided was a portable one about an arm's length width and that's it. The sink is in the room instead of inside the bathroom, which I have no problem with. The toilet bowl came with one of those famous Japanese TOTO seats that is kept warm and washes your rear as well. These things are addictive!! The best part is, strong water pressure in the shower with stable water temperature. Now that is the gold standard which I judge all hotels with after cleanliness (which is rarely a problem). Another common hotel design problem that is avoided here is wet floor after a shower from inadequate shower screen seal. Well done. Apart from towels, I do normally travel with my own toiletries as the ones provided by the hotels are normally inferior to the supermarket stuff that I use. However, I did try the branded shampoo and body wash provided (L'Occitane) and I am happy to report that they do feel luxurious. The bed itself has one of those powered mechanism that could raise the head and/or foot of the bed at the touch of a button. Now this is a first for me and i can imagine how useful the can be to older folks (add the smart toilet seats and acce
Stayed 1 night in Jan 2020
Response from HOTEL Z on 10 Jan 2020
Thank you very much for your love and praise. Regarding your suggestions, we will inform the supervisor and try our best to improve, hoping to make every guest feel comfortable at check-in. Your encouragement will give us the motivation to work hard and look forward to your visit again

10/10 Excellent

YANHUA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greatly appropriated with the excellent services throughout our stay! Highly recommended!
Stayed 2 nights in Nov 2019
Response from HOTEL Z on 10 Jan 2020
Thank you very much for your love and praise, and look forward to your visit again

10/10 Excellent

Kuan Cheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet boutique hotel
We had 3 rooms. The hotel was able to accommodate 2 of the 3 on the same floors which made things easier for us as we were travelling with kids. We weren’t able to get the 3rd room on the same floor because the room type we picked is only available one per floor. Breakfast was simple but sufficient. Hotel provided Locitainne shampoo & shower gel but not conditioner :( A walking distance to Feng Chia Night Market, but as it isn’t located on the main road, it was quiet and peaceful. I would definitely recommend this place to families traveling to TaiChung.
Stayed 2 nights in Dec 2019
Response from HOTEL Z 客務部 on 6 Jan 2020
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

10/10 Excellent

Alton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Excellent location, sleek room with private courtyard, decent breakfast and great service
Stayed 1 night in Dec 2019
Response from HOTEL Z 客務部 on 2 Jan 2020
感謝您的評分，歡迎您再次蒞臨入住本飯店!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from HOTEL Z 客務部 on 2 Jan 2020
感謝您的評分，歡迎您再次蒞臨入住本飯店!

10/10 Excellent

Meiqin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mattress is soft and comfortable with adjustable headrest and footrest. Heated toilet bowl. Breakfast variety may be improve otherwise pleasant stay
Stayed 3 nights in Dec 2019
Response from Hotel Z Management on 20 Dec 2019
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

10/10 Excellent

vipada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel with good location and also amenities! Love it!
Stayed 1 night in Dec 2019
Response from Hotel Z on 9 Dec 2019
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

10/10 Excellent

vipada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from HOTEL Z 客務部 on 7 Dec 2019
親愛的顧客您好，謝謝您的支持與鼓勵，期待您下次再入住!!

8/10 Good

Chriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Fengchia
New and clean but kinda small hotel. Friendly staff like most Taiwan service lines. No safe in room. Great water pressure. 10 mins stroll to northern start of Fengchia market yet away from noisy main roads. There is a 24 hrs supermarket conveniently located just behind the hotel. Theres a hair salon just across the hotel if you are interested.
Stayed 2 nights in Nov 2019
Response from Hotel Z on 21 Nov 2019
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung.

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice and quiet, 5 minutes walk to Fengjia Night Market while not affected by the noise and the crowd. The room is fine, simple, and clean. Amenities are just about right. Breakfasts are brilliantly done with fresh and healthy ingredients. Staff are friendly and very helpful.
Stayed 3 nights in Sep 2019
Response from HOTEL Z on 13 Oct 2019
Dear guest, Thank you for staying with us. We are glad that you have enjoyed your recent stay with us. It is our passion to provide our guests with the highest quality service and most comfortable stay. We are looking forward to serving you again on your next trip to Taichung.

10/10 Excellent

GC, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near night market. It is also located in a quiet place. The air-conditioning is good and the beds are comfy. We especially love the breakfast options and the food are delicious.
Stayed 2 nights in Aug 2019
Response from Tony on 6 Sept 2019
Dear guest, Thank you for staying with us. We are glad that you have enjoyed your recent stay with us. It is our passion to provide our guests with the highest quality service and most comfortable stay. We look forward to serving you again on your next trip to Taichung.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Hotel Z on 12 Aug 2019
親愛的旅客您好 ， 感謝您的留下的評論，將會成為我們成長的動力，也期待您再次的造訪。

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from HOTEL Z 客務部 on 8 Aug 2019
親愛的旅客您好，感謝您喜愛我們的飯店，往後我們也將會繼續努力，期待您的再度蒞臨。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and spacious. The surrounding area of the hotel is quiet too.
Stayed 3 nights in May 2019
Response from Hotel Z - FO on 13 May 2019
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung. Best regards

8/10 Good

Pui Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from HOTEL Z客務部 on 13 June 2019
親愛的旅客您好，感謝您的評分與喜愛，我們會在更努力，期待您的再次蒞臨。

10/10 Excellent

Jun Wen Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in Hotel Z.
I booked a room for 3 pax for 3 nights. 3rd occupant had to sleep on a tatami mat (Japanese style quilt-like bed), which was too thin and uncomfortable for me. Toilet door has no lock. Staff are extremely friendly and courteous, though. Short walking distance to Feng Jia Night Market was about 500m.
Stayed 1 night in Mar 2019
Response from Hotel Z Management on 22 Mar 2019
Dear Jun Wen Nicholas, Thank you for your review and we are glad that you had enjoyed your stay with us and well noted on your feedback. We look forward to welcome you back! Best regards, Hotel Z Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to amenities and I like toi size of my room
Stayed 1 night in Feb 2019
Response from HOTEL Z on 28 Feb 2019
Thank you for your review and we look forward to welcome you back. Best regards, Hotel Z Management

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from HOTEL Z 客務部 on 30 Apr 2019
親愛的旅客您好 ， 感謝您的好評，也期待您再次的造訪。

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
New and clean hotel. Staff are friendly. Choice of western and local breakfast together with a good variety of self help fruit, cereal, salad, coffee tea, etc. Room was small without carboard, hangers were provided.
Stayed 1 night in Dec 2018
Response from HOTEL Z on 10 Dec 2018
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We look forward to delighting you again on your next trip to Taichung.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and pleasant. Particularly the night front desk. The room needs drawers for clothes storage.
Stayed 3 nights in Nov 2018
Response from HOTEL-Z on 3 Dec 2018
Dear valuable guest, thank you for your feedback, we look forward for your next visit and for sure will impress your staying experiences.

10/10 Excellent

zak, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best i have ever used. the hotel is very new and renovation is fantastic. Electrical toilet, even the shower gel and shampoo were branded. the bed is awesome and is able to change shape to allow different angles for you to slack in. hotel staff were friendly and helpful. Location is 5 mins walk from the night market.
Stayed 2 nights in Nov 2018
Response from Hotel Z 客務部 on 15 Nov 2018
Thank you for staying with us. We are glad to know that you have enjoyed your recent stay with us. We will definitely share this positive review with our staff to boost up their motivation in keeping up the good work. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Taichung. Best regards, Hotel Z Management

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净，舒服，前台服务态度很亲切，早餐选择不多，但精致，好吃·
Stayed 1 night in Oct 2018
Response from HOTEL Z 客務部 on 1 Nov 2018
親愛的旅客您好 ，很高興我們的服務及設備能受您喜愛，也感謝您的留下的意見將會成為我們成長的動力， 期待您的再度蒞臨，能夠給您更完善的服務品質。

10/10 Excellent

Bon, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在逢甲夜市街口很方便，床是可以升起來躺著看電視的。一下去就有糖村，10分鐘距離也有如邑堂等手信。最重要是，CP值高，包的早餐也很好吃
Stayed 4 nights in Oct 2018
Response from HOTEL Z 客務部 on 25 Oct 2018
親愛的旅客您好 ，很高興我們飯店能受您喜愛，也感謝您的留下的評論將會成為我們成長的動力， 期待您的再度蒞臨，能夠給您更完善的服務品質。

10/10 Excellent

YU-HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨應有設的飯店
很新很乾淨的飯店
Stayed 1 night in Jul 2018
Response from HOTEL Z on 31 July 2018
親愛的旅客您好 ， 感謝您的留下的評論及認可，將會成為我們成長的動力，同時也很開心您有享受到我們提供的設施，竭誠期待您下一次入住，HOTEL Z 全體員工。

10/10 Excellent

SHENG JUNG, Nantou County

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一切都很不錯.房間也很棒.
Stayed 2 nights in Mar 2024
Response from Hotel Z 客務部 on 16 Apr 2024
親愛的SHENG JUNG 您好，非常謝謝您的評分支持，我們會持續進步以給予最優質的服務，期待您的再次蒞臨，謝謝您，祝您事事順心

10/10 Excellent

RENHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Z 客務部 on 13 Feb 2024
親愛的RENHAO您好，非常謝謝您的評分支持，我們會持續進步以給予最優質的服務，期待您的再次蒞臨，謝謝您，祝您事事順心

10/10 Excellent

YIYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Z 客務部 on 21 Jan 2024
親愛的YIYU您好，非常謝謝您的評分支持，我們會持續進步以給予最優質的服務，期待您的再次蒞臨，謝謝您，祝您事事順心！