Dear Mr. Scott,Thanks for leaving us such a wonderful review!We are happy to know that you have enjoyed your stay. Our guests’ comfort and convenience are foremost in our minds and it's great to see that we succeeded and provided you a wonderful stay. Should you need further assistance with your bookings, please do not hesitate to call or email us back.Best regards,Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Seth, Greetings From Summit Hotel Tacloban!It's always a joy to hear positive remarks from our guests. Thank you for your lovely words to our staff, they are what makes the Summit Hotel Tacloban experience one-of-a-kind! I will be happy to share this with the team on your behalf.We look forward to welcoming you back soon!Best regards,Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Anthony, Thank you so much for your kind words. We appreciate you taking the time to share your experience with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be happy to share this with the team.We look forward to welcoming you again soon.Best regards,Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Lyle, Greetings from Summit Hotel Tacloban!Thank you for your valuable feedback. Your comments motivates us to do better in serving our guests. We would like to stress that the Summit Hotel Tacloban is committed to providing our guests with high quality services and facilities and we sincerely regret we did not meet our goal in this instance. We hope to have the chance to serve you even better next time.Sincerely, Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Jorge, Thanks for leaving us such a wonderful review!We are happy to know that you have enjoyed your stay. Our guests’ comfort and convenience are foremost in our minds and it's great to see that we succeeded and provided you a wonderful stay. Should you need further assistance with your bookings, please do not hesitate to call or email us back.Sincerely,Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Joseph, Thanks for your great review. We’ve passed your kind words on to our team. The Summit Hotel Tacloban team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. Thank you for highlighting certain aspects which, in your opinion, are in need of improvement and we apologize if these have somehow hindered the enjoyment of your stay. Please be assured that your comments have not gone unnoticed and these shall be looked into and evaluated. We hope to have the chance to serve you even better next time.Best Regards, Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Grant, Greetings from Summit Hotel Tacloban!Thank you for your valuable feedback. Your comments inspire us to strive harder in servicing our guests. Please be assured that your comments have not gone unnoticed and these shall be looked into and evaluated. We hope to have the chance to serve you even better next time.Sincerely, Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Mike, Greetings from Summit Hotel Tacloban.We thank you for taking the time to write a review.I apologize that several things throughout your stay did not meet your expectations. Truly appreciate even as this is not the kind of review we would like to have as feedback from our guests but this will enable us to continually improve and exceed our standards.I can see through your review that we have fell short of your expectations. It is our constant aim to provide memorable experiences hence if you have a moment and are willing to share any specifics on your recent stay , it would greatly increase my ability to better assess and attempt to remedy this concern.Thank you for highlighting certain aspects which, in your opinion, are in need of improvement and we apologize if these have somehow hindered the enjoyment of your stay. Please be assured that your comments have not gone unnoticed and these shall be looked into and evaluated.I truly hope to have the opportunity to welcome you back again in the near future.Sincerely,Kareen Chan-CaduhayAsst. Front Office Manager

Dear Mr. Paul,Greetings from Summit Hotel Tacloban!Thank you for taking the time to share your review. I am truly delighted to hear that you had a wonderful experience with us and enjoyed the service provided by our team. Your comments inspire us to strive harder in servicing our guests.If we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know and we hope to have the pleasure to welcoming you back again soon.Best regards,Kareen Chan-CaduhayAsst. Front Office Manager