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"Helpful and efficient staff"

"Onsen was great "

"The location is the hotel is good. "

"Big rooms and friendly staff but need to walk a bit to find dining places"

"We had an amazing stay! The service was excellent and all the staff were incredibly friendly and attentive. The food was delicious, and the private onsen was a perfect, relaxing experience. Highly recommend!"

"Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though."

"Fabulous high class European style food, friendly knowledgeable staff and wonderful observatory and star gazing experience set in a peaceful location with lovely maisonette style chalets."

"The living arrangements were in the character of traditional Japanese style with every amenity. Architecturally very Japanese with a beautiful outdoor garden for viewing. Traditional bathing setup and the host was attentive and friendly. "

"A little bit far from the Higo Ozu Station but wirh car no problem. Room is spacious and very comfortable. See you next time!"

"まだ出来たてなので、非常に綺麗でした 唯一の不満は浴室に備えられたシャンプーとリンスが、合わなかった事でしょうか 後、宿泊した部屋は４階でしたが、洗面所のお湯がなかなか出なかったですねえ"

"Love how clean the rooms are and how nice the staff are!"

"Have stayed at this hotel many times, and always liked it. "