Spa Hotels & Resorts in Sylva from AU$121

"I was told by the reservation clerk that I booked a smoking room. When I showed him my reservation was indeed a non smoking he said he booked me in a 2 queen non smoking room in a smoking building. He did not tell me that I need my room key to advance the elevator to my room. I stood in there thinking I was stuck until someone from an upper floor advanced the elevator. A guest coached me on how to get to my room. Upon entering my room none of the lights would come on. I found housekeeping on the floor and they told me it was a master switch at the door for all the lights. Finally upon getting settled I went to use the restroom and there was left over urine and paper in the bowl. "

"The bed was comfortable and the room was clean, but no coffee machine, low water pressure for shower, and no breakfest."

"The bed was hard, and didn’t like the really small styrofoam coffee cups."

"Clean room, unable use amenities-pool/hot tub wish we have balcony overlooking creek"

"Beds are very comfortable, has breakfast buffet and great location"