Sydväst Hotels, Västra Götaland County

"Excellent service"

"Pros- the location is fantastic - directly across the central station for train and bus. Nordstan Mall is 100m away. Right in the heart of the city. Can't to much better than this. -The breakfast was simply outstanding - especially the overnight oatmeal topped with turkeyish yogurt, their berry compote and sunflower seeds.. YUM! - The beds were very comfortable, slept well. The room itself was in the older section on the hotel, pleasant enough but not very bright - somber atmosphere. Cons - Our bedroom was poorly lite. One of the ceiling bulb was out. No direct lighting at the desk to write in my journal. The air exchange vent in the shower stall made a constant noise like when the toilet tank is filling up with water. - First time ever staying at a hotel where the guests have to pay to use their swimming pool and sauna. I realize that it's like a spa, and one would expect to pay for services like a massage or any other form of treatment...but for the pool? -Lastly, the Expedia site on which I booked this hotel has two entries - one as laundry and dry cleaning services, the other as having a laundry facility which would indicate that washing and drying machines are available for guests, usually at a cost. This was one of the main reasons why I chooses this hotel, except it doesn't. We had already been traveling for a week, so it would have been nice to have our clothes washed when living out of our backpacks, without having to pay an arm and a leg for laundry services."

" Very good location great amenities"

"While all the staff was great from the start, I was particularly impressed by the kindness and welcoming nature of two: 1- Louise, at the reception desk, helped me from the moment I arrived and was patient and empathetic and 2- Rima, the woman working in the Executive Lounge. She was so attentive and thoughtful from day 1! I take with me great memories of this nice hotel."

"Stunning rooms with beautiful views. The staff were all super helpful and lovely throughout and able to provide great recommendations when asked. The sauna facilities were excellent (beautifully designed and functional - truly 5 star) and the heated pool just fantastic. Not to mention the food either which was sensational from breakfast to lunch and dinner with non-staying guests regularly stopping by for food and drinks. The island itself was so peaceful and beautiful to set the hotel in it really was an incredible stay. We will be back and telling all our friends and family to visit too! Couldn’t recommend more. "

"Nice hotel. Location practical. Great views"

"Is this a five star joint? It should be."

"Absolutely everything about the hotel was fantastic"

"Stayed for Liseberg and absolutely loved it."