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Reviews of Windsor Motel

3 out of 5
Windsor Motel
54 George Street, Windsor, NSW

Reviews

5.2
Rating 10 - Excellent. 20 out of 229 reviews" "
Rating 8 - Good. 31 out of 229 reviews" "
Rating 6 - Okay. 70 out of 229 reviews" "
Rating 4 - Poor. 52 out of 229 reviews" "
Rating 2 - Terrible. 56 out of 229 reviews" "

5.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Property conditions & facilities
Was alright if you’re not to bothered by filth
Stayed 3 nights in Apr 2024

2/10 Terrible

Taylah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice just wish wifi was available

2/10 Terrible

Michelle

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room definitely didn’t look like the picture on the website, the smell was shocking, bugs flying around.
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
We have stayed in numerous motels over the years. The condition of this room was the worst we have experienced. The carpet tiles were filthy, the bathroom door would not close, the two fans in the bathroom don’t work, the shower curtain was filthy, the electric jug would not turn off. The air conditioner was too noisy to have on and you couldn’t reach the adjustments. Even the paint work is horrible. A 10 year old could do a better job. The only reason we stay there is because of the location. A brief walk to 10??? Cafes/Restaurants, the Sunday morning markets and we love the colonial atmosphere of Windsor
Stayed 2 nights in Oct 2023

2/10 Terrible

Valerie

Stayed 2 nights in Oct 2023

2/10 Terrible

Juancho

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Stephanie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was hard to sleep on , the furniture looked like it was going to fall apart.
Stayed 4 nights in Sep 2023

2/10 Terrible

Grahame

Stayed 2 nights in Sep 2023

2/10 Terrible

Tony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The chap at reception was surly. The bed was worn out and had the wood frame and old foam rubber showing through the fabric on the base. They must be worried about losing teaspoons because there was only two wooden sticks for cutlery. Yea tray was dirty. Needs some friendly staff and a refit.
Stayed 1 night in Sep 2023

6/10 Okay

Natalie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Rolf

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
In need of renovation for more demanding customers, all light switches functioning and installed in more practical locations and perhaps a less noisy air conditioner.Not bad for the price.
Stayed 1 night in Aug 2023

2/10 Terrible

Gurinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Family Friendly Accommodation
The location of the rooms is pathetic. The management was not friendly to show proper directions finding stairs. The room had insufficient toiletries and no drinking water tap. Fridge was not working and no proper dishes available. Also you could hear noise from other rooms very easily
Stayed 2 nights in Aug 2023

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much TV no hot water dirty towels
Stayed 2 nights in Aug 2023

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried telling me I had to be out a day before I actually had to leave. Got woken up by some silly old bloke telling me to check out even though I paid until the next day. Room was dirty, hadn't been cleaned in a long time. Room and linen had a body oudur smell which took 3 bottles of room spray to eventually mask the smell. Overall extremely disappointing experience. Poor customer service. Have emailed the ACCC with photos and video taken of the unkept room.
Stayed 3 nights in Aug 2023

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Only issue was how easily every sound around you can be heard.
Stayed 1 night in May 2023

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very old and dated and the bathroom was filthy. I had to go and buy a bottle of spray bleach to clean the shower recess before we could even use it. The bed was very uncomfortable and my back has been suffering since
Stayed 3 nights in Apr 2023

2/10 Terrible

VANESSA

Stayed 1 night in Mar 2023

8/10 Good

Gilda

Stayed 1 night in Mar 2023

6/10 Okay

Benjamin

Stayed 1 night in Feb 2023

4/10 Poor

Christopher

Disliked: Property conditions & facilities
Location was good, front door was badly damaged, with no security lock

4/10 Poor

Linda J

Disliked: Property conditions & facilities
Clean but left lots to be desired
The room was clean but lacked in provision of enough crockery etc, no foot towel or face washers provided, towels were threadbare and the blanket on the bed was a single blanket on a double bed, remote control for the TV did not work properly and the payment of $50.00 deposit for the room key was extreme.
Stayed 1 night in Oct 2022

4/10 Poor

Alex

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Cockroaches No shelf in the shower, couldn't put that piece of soap anywhere but floor. Light above the bed didn’t work. No microwave
Stayed 1 night in Aug 2022

4/10 Poor

Margret

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is in need of maintenance.
Stayed 2 nights in Aug 2022

2/10 Terrible

JENNY

Disliked: Staff & service
Stayed 2 nights in Jun 2022

2/10 Terrible

Lachlan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No working heating, no working TV.
Stayed 1 night in Jun 2022

8/10 Good

Justin

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoke alarm in the room the carpet was wet overnight from being cleaned on 7pm that night while pouring rain and blankets on the bed were wet around the edges from not being moved while cleaning, bathroom floor felt slimy, cups in the room we’re not clean overall experience was terrible I would not recommend going back to anyone
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
The tissue plugging the ceiling hole and dead cockroach in the bathroom were a bit off-putting. Room was otherwise fine.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
There was a dead cockroach on the cupboard and the cupboard would not have been dusted for months - I am tall though so this is why I saw it, but you couldn't miss it if you had to turn on or off the air conditioner
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
ask for a upgraded room, got a very basic one . wont stay there again
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Property conditions & facilities
no review for the Windsor motel to far out fo town
Stayed 1 night in Oct 2019

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a Bulldozer
Stayed there on 10th July 2019.Reception was rude and unfriendly, room old and dirty. 5 wheelie bins parked at the door plus stinky ashtray bucket with butts all around. Rubbish from previous customer dated months before still in bedside table.The mixer tap not fixed to the vanity basin. The reception and key fob indicate "Golden Chain" - nothing like their standards. Blankets needed binning, fly screens torn, jemmy marks in the door frame are not welcoming.Air conditioner and heating un-serviceable. The township is in a slow death, so give this place a definite miss.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was terrible, the worst hotel I have ever stayed at. There was a tampon rapper behind the toilet, no lock on bathroom door, shower screen was filthy, carpet was disgusting, broken flyscreen, could not reach air conditioner, paint of bathroom door, bathroom door wouldn’t close the list goes on.....it needs a health inspector to investigate ASAP.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the paint was peeling on the ceiling the blinds would not open I will say the linen was clean but when I had a shower at night the water was only warm it is a great location near the town with a short walk to the shops
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and rude staff. We stayed four days and never received fresh towels even when we left them on the floor.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Shower needed a decent clean. Hadn’t been done in some time.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the convenient location ( close to eateries) although could have been informed of the detour to enter the property. The reception staff member was off hand. The room was unclean. We would not shower there or walk on the carpet without our shoes. when we found a 2nd pillow in the wardrobe it smelled of stale sweat (no pillow cover present) when we went to bed there was a used tissue between the blanket and the top sheet. we will not stay here again and will pass the word to friends to do the same.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
Very dirty! You get what you pay for… Shower was disgusting bed and pillows uncomfortable, my pillow long and flat… Sleeping on concrete. In general the place was disgusting dirty from the carpet to the ceiling,
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and really nasty
Horrible uncomfortable cold 150 yrlear old air con wasnt a clean room
Stayed 1 night in Aug 2018

2/10 Terrible

julianne, victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a disgrace, I wouldn't put my foot into the shower so I waited until I arrived at our next destination, that is how I would sum it up. Not the ideal place when you are on holidays
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It's an average hotel close to the centre of Windsor
Stayed 1 night in Aug 2018

2/10 Terrible

HGJH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible motel reflects the sad town
We stayed a long 15 days in this motel, and whilst some of the staff were eager to please the motel has long since seen its best days. Most days the rooms were not cleaned, or at best part cleaned, the bed covers likely has not been cleaned in years. It clearly is a place waiting to be demolished and so no expenditure or attempt to keep it in a semblance of order.
Stayed 16 nights in Jul 2018

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad
Toaster and Microwave were locked in the Guest Laundry!!!! Reception was across the road at another Motel. Control unit for Telly didnt change channels or turn off. Shower Base had scum from months ago.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good Location
Very basic motel but location near the restaurant end of Windsor quite convenient. Drawback was having to cross a very busy road to get there.
Stayed 3 nights in Jul 2018

2/10 Terrible

david, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service
They advertised for a twin room and it was a double bed. We changed rooms and then they charged more money even though we paid for a double. Do not stay here at all. It is disgusting.
Stayed 2 nights in Apr 2018