Front of property - evening/night

Reviews of Veriu Camperdown

4.5 out of 5
Veriu Camperdown
84-86 Parramatta Road, Camperdown, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 436 reviews" "
Rating 8 - Good. 130 out of 436 reviews" "
Rating 6 - Okay. 27 out of 436 reviews" "
Rating 4 - Poor. 8 out of 436 reviews" "
Rating 2 - Terrible. 2 out of 436 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimandgeoff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very good and clean
Stayed 1 night in Apr 2024
Response from Jayde | Superhost on 3 May 2024
We are glad your experience at Veriu Camperdown was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Yogaesh, Boronia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartments located pretty close to Sydney airport. If you're planning to check-in late, I'd recommend getting your key code and instructions beforehand. Paid parking is available, but free street parking is also an option if you only plan on staying from late night till 6 AM.
Stayed 1 night in Apr 2024
Response from Jayde | Superhost on 11 Apr 2024
Thank you for leaving us this great feedback. We love reading that you enjoyed your stay with us and we look forward to welcoming you back in the future.Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Courtney

Travelled with family
Liked: Amenities, property conditions & facilities
Clean room
Stayed 6 nights in Jan 2024
Response from Jayde | Superhost on 6 Feb 2024
Thank you for taking the time to leave us this review. We are very pleased to know that you enjoyed your stay with us at Veriu Camperdown and we look forward to welcoming you back in the future.Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

CAMERON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Received free upgrade from 2 to 3 bedrooms. Top floor rooms have good view of city. Reception and cleaner very friendly. City close and good public transport. I would definitely stay there again.
Stayed 4 nights in Jan 2024
Response from Jayde | Superhost on 21 Jan 2024
Thank you for taking the time to leave us this lovely review. We are very pleased to know that you enjoyed your time with us here at Veriu Camperdown and look forward to welcoming you back in the future.Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Robby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. The apartment had all we needed. It’s a shame we were only there for 1 night, as we didn’t really get to use all of the features - we didn’t even turn on the tv! We would stay there again.
Stayed 1 night in Dec 2023
Response from Jayde | Superhost on 7 Jan 2024
Thank you for such wonderful feedback. We are very happy knowing that you enjoyed your time with us and we look forward to welcoming you back in the future.Regards,Jayde & the team at Veriu Camperdown

4/10 Poor

Katheryn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
We had a four bedroom apartment for 6 adults and two children for three nights. Two adults declined to stay and went elsewhere. - I really don’t think that the property was properly maintained and checked before we arrived. I messaged and emailed a list of issues to the staff on duty, but unfortunately the poor man seemed to be the only person checking in and responding to issues. 1. Nails protruding from stair carpet caused a significant cut to the 6 year olds foot. - Not addressed during our stay. 2. In sufficient crockery and cutlery - Addressed on second day. 3. No lamps or side lights in one bedroom- Not addressed during our stay. 4. TV did not work as it did not have internet connection. Addressed in our third day. Although internet connection did go down regularly anyway. Not reported during our stay… … no soap etc in upstairs bathroom. … cleaning issues, found a number of interesting items under beds. Disappointing overall. Have stayed with Veriu several times before. They are not the cheapest, but they are usually reliable. It is a shame as it could easily have been som much better.
Stayed 3 nights in Dec 2023
Response from Jayde | Superhost on 7 Jan 2024
Sorry to hear that your stay at Veriu Camperdown was not up to the standard it should have been. We had recently has the apartments re-carpeted and unfortunately a nail was left protruding. We have brought it to the attention of the company used. I have also brought forward your concerns to our housekeeping team and they have conducted a thorough clean of the apartment. We hope that we can welcome you back to Veriu Camperdown in the future.Regards,Jayde & the team at Veriu Camperdown

6/10 Okay

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Really loved this apartment and everything was great except the people in room above basically harassed me the whole time ! Otherwise it’s clean the staff are cool and nice furnishings bed was excellent and love to stay again just hope those clowns aren’t there In room above 😊
Stayed 2 nights in Nov 2023
Response from Jayde | Superhost on 7 Dec 2023
Thank you for taking the time to leave us this review. We are happy to hear that you enjoyed your stay with us but are sorry to hear that you had issues with other guests and would like to find out more of what happened.We look forward to welcoming you back to Veriu Camperdown in the future.Regards,Jayde & the team at Veriu Camperdown

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jayde - Duty Manager on 13 Nov 2023
We are happy to know you enjoyed your stay at Veriu Camperdown and we look forward to welcoming you back in the futureRegards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Suzy

Stayed 3 nights in Feb 2023
Response from Jayde - Duty Manager on 6 Aug 2023
We are pleased to know that you enjoyed your stay at Veriu Camperdown and look forward to welcoming you back in the future.Regards,Jayde and the team at Veriu Camperdown

8/10 Good

Susan

Travelled with family
Recently painted. Paint spell was extremely strong. Also could do with a good clean. Positive was plenty of room. The room we had faced parramatta rd and therefore was noisy. I would suggest if possible book the other side
Stayed 1 night in Jun 2023
Response from Jayde - Duty Manager on 20 June 2023
We are glad your experience at Veriu Camperdown was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience.Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Dalena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Jayde | Duty Manager on 22 May 2023
We are pleased to know that you enjoyed your stay with us and we look forward to welcoming you back to Veriu Camperdown in the future.Regards,Jayde Duty Manager

8/10 Good

Chloe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Jayde - Duty Manager on 18 May 2023
We are pleased to know you enjoyed your stay and we look forward to welcoming you back to Veriu Camperdown in the future.Regards,Jayde & the team

8/10 Good

Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2023
Response from Jayde | Front Office Manage on 28 Feb 2023
We are pleased to know you enjoyed your time with us and we look forward to welcoming you again in the future.Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Anna

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good location right outside of the city with clean and new amenities.
Response from Jayde on 16 Jan 2023
Thank you for the feedback. We are pleased to know the location suited you perfectly and we look forward to welcoming you back.Regards,Jayde & the team at Veriu Camperdown

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great partners in travel
The property was quick to positively confirm our request for an accessible unit. The unit didn’t seem to have been used recently and had a few issues. Management swiftly and completely resolved all of our concerns. They also proactively alerted us to other maintenance that was being performed during our stay. It wasn’t perfect but they worked well with us and we definitely couldn’t beat the location. Everyone was super friendly and helpful.
Stayed 18 nights in Nov 2022
Response from Sean Shan on 25 Dec 2022
Dear Guests,We appreciate you taking the time to share your experience staying with us at Veriu Camperdown . We are glad you found it a comfortable place to stay while you were in Sydney. We pride ourselves on delivering a positive experience and sharing true hospitality. We look forward to welcoming you back to Veriu Camperdown in the future.Best regards,Sean ShanHotel Manager

10/10 Excellent

Stef

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect customer service, made a few changes to my booking and they accommodated all of them, highly recommend!
Response from Sean Shan on 25 Dec 2022
Hi Stef,We appreciate you taking the time to share your experience staying with us at Veriu Camperdown . We are glad you found it a comfortable place to stay while you were in Sydney. We pride ourselves on delivering a positive experience and sharing true hospitality. We look forward to welcoming you back to Veriu Camperdown in the future.Best regards,Sean ShanHotel Manager

6/10 Okay

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Everything was easy and the property is great. Did a late check-in which went well except I had to leave the car in the driveway at the back of the property to access the night box at the front of the building. All good otherwise
Stayed 1 night in Nov 2022
Response from Jayde on 16 Jan 2023
Thank you for the review. We are happy to hear that there were no issues for you with checking in and we look forward to welcoming you back in the futureRegards,Jayde & the team at Veriu Camperdown

8/10 Good

Susan

Liked: Property conditions & facilities
Very friendly people. I arrived after hours - key access was easy and lights were on unit around door so made getting in stress free.
Stayed 1 night in Nov 2022
Response from Jayde on 16 Jan 2023
Thank you for the review. We are happy to hear that there were no issues for you with checking in and we look forward to welcoming you back in the futureRegards,Jayde & the team at Veriu Camperdown

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness
Very dirty apartment. We walked in and instantly regretted our decision to stay here but we had a very busy schedule so decided it was too much bother to look at changing or complaining. It was obvious the state of the apartment was not a quick fix, it has been dirty and run down for a while. We didn't want to spend much time in the apartment as it just felt icky. Extreme amounts of dust, sticky floor, stains, holes and rips in the couches. Blood stain on bedding, rubbish in the shower, stains and marks on the walls. Such a shame, as it could be really nice with some care and attention. Furniture needs replacing. It's not ok to have stains and holes on furniture that you expect guests to sit on (I couldn't sit on the couch - too gross). All the roller blinds are shabby. The main one in the living room is broken and wouldn't roll up all the way. The toilet blocked up on our last night but we were leaving early in the morning anyway. We wouldn't stay here again and wouldn't recommend it.
Stayed 4 nights in Nov 2022

8/10 Good

Debbie

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The atrium in the middle of the building is quite gorgeous! The beds were comfy, and the property served our needs very well for our one-night stay.

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I’d like to start off by saying the hotel manager is absolutely LOVELY and so helpful. He seems to genuinely care about people’s stay at the apartment and has fantastic customer service skills. We had a few issues with a blocked drain and a shower curtain that needed a bit of attention and he got onto it straight away. The people who you call on the hotline however are TERRIBLE. We called one night to say that someone had parked in our car park that we were paying for, and the guy on the phone literally said to us “what do you want me to do about it - figure it out”. A little bit of feed back - for that amount of money it’d be nice if there was perhaps a bit of room service to get some fresh towels etc?
Stayed 3 nights in Sep 2022

8/10 Good

deb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great space for larger groups, 10 min walk to the hospitals
Stayed 6 nights in Sep 2022

6/10 Okay

Yasmin

Travelled with partner
Mattresses need an ugrade, room had a bad smell. Location good. Service from the staff was good
Stayed 2 nights in Sep 2022

8/10 Good

Yeol Eum

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Neat everything, safe environment near the campus. Just a very few minor problems were - a bit weak wifi, dishwasher wasn't working perfectly.
Stayed 7 nights in Sep 2022
Response from Sean Shan on 18 Sept 2022
Hi Yeol,Thank you for your feedback that you lover our apartment and hotel location.Regarding your room's Wifi & Dishwasher, they have been addressed to our maintenance department to have further investigation.Our team look forward to welcoming you again in near future. and make sure you will have all right memory for your next visit here.Best regards,Sean ShanHotel Manager

2/10 Terrible

Duane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t believe how dirty this place was I had to clean up hair in the bathroom shower and tissue that was under the lounge room sofa bed … And bed was uncomfortable and pillows and rug had stains on it and marks all over the walls, I did take photos of this place because it was gross! Not only that I used the sofa bed for one night and to be told I was going to have to pay a $50 on that was totally unfair I tried to argue that but with out much luck and wanting to get out I paid it ! This was the worst experience I’ve encountered in a room .. please don’t go here if you need a good nights sleep..
Stayed 3 nights in Jun 2022
Response from Sean on 26 June 2022
Hi Duane, Thank you so much for your feedback. As explained over the reception, 2 people using existing king bed for 1 bedroom apartment doesn't incur extra cost. We do have 2 bedroom apartment available if 2 guests would like to have own bedroom. However using sofa bed does cost extra AU$50 due to uprising linen & labor cost, and this charge only applies once off, which believed is fair. In regards to Housekeeping issues, it has been well addressed to our housekeeping department, please accept my sincere apology which is not our high housekeeping standard commitment. Understand you are reluctant to come back to stay with us again. However if you change you mind, we will make sure your next visit will be in all right memory. Best regards, Sean Shan Hotel Manager

10/10 Excellent

King yin

Stayed 1 night in Jun 2022
Response from Sean on 26 June 2022
Dear King Yin, Thank you so much for your feedback, we are so happy to hear that our room and service meet your expectation. Our team look forward to welcoming you again in near future. Best regards, Sean Shan Hotel Manager

10/10 Excellent

Satish Kumar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is located very closely to the CBD and to all amenities
Stayed 3 nights in Apr 2022
Response from Jayde on 3 May 2022
Thank you for your feedback, we are happy that the location suited you perfectly

6/10 Okay

Donna

Travelled with family
Liked: Amenities
Good property for the price, but we were woken at 5:20am most mornings from the noise of the music coming from the gym downstairs. Some aspects of the property not well maintained, lounge was stained and marks left on walls, shower door leaked. Rooms serviced only once during our 5-night stay due to staffing issues (Covid).
Stayed 5 nights in Apr 2022
Response from Jayde on 3 May 2022
We are sorry to hear that your stay did not meet expectations. Unfortunately like most places we are currently having some staffing issues but we hope to welcome you back in the future.

10/10 Excellent

manupreet

Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment with kitchen and laundry. 12 Min uber to darling harbor.
Stayed 3 nights in Apr 2022
Response from Jayde on 3 May 2022
Thank you for your feedback. We are happy knowing you enjoyed your stay

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Aakanksha

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from Sam on 10 Jan 2022
Hi Aakanksha, So glad to hear that you enjoyed your stay with us! We hope to see you again in the future. Cheers, Sam and the Team

10/10 Excellent

Rajen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were professional and prompt to respond to queries. The unit was uncluttered and spacious. It also had its own air conditioning unit and large opening balcony doors - a plus in the current environment. As we prefered fresh air - we had our balcony door open and on one occassion we were awoken at 7 ish by a truck in the laneway.
Stayed 5 nights in Nov 2021
Response from Sam on 30 Nov 2021
Hi Rajen, Thanks for your review. We are so glad to hear you enjoyed your stay with us! We hope to see you again soon. Cheers, Sam and the Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the property! Gorgeous room and amenities, view was good and very happy with everything
Stayed 1 night in Jun 2021
Response from Caitlin on 23 June 2021
Thank you for your review! We are glad you enjoyed our property and would love to have you stay with us again!

6/10 Okay

MAN SHAN

Travelled with group
Disliked: Cleanliness
I don’t want stay this hotel anymore !
We can’t find blood mark on the bed very disappointed and feel Disgusting.
Stayed 1 night in Apr 2021
Response from Caitlin on 22 Apr 2021
HI Man Shan, Thank you for reviewing us, we are sorry that this happened. We have completed an investigation of the room you stayed in and found a small brown stain on the duvet. We have since sent it off to dry cleaning and have reminded our housekeeping to thoroughly check the sheets and duvet before making the beds. Thank you for pointing this out to us we appreciate any feedback you have and will always strive to improve our service.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Modern Apartment
Centrally located, spacious apartment.
Stayed 7 nights in Mar 2021
Response from Caitlin on 15 Apr 2021
Hello! Thank you for your review! We are glad you enjoyed the design of our apartment and our location. We would love to have you stay with us again!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet accommodation within walking distance to RPA.
Stayed 2 nights in Mar 2021
Response from Caitlin on 17 Mar 2021
Thank you for reviewing us! We are glad you enjoyed your apartment and the located of our hotel. We hope to have you stay with us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
great hotel!
Great, clean room with all needed amenities. Would definitely stay here again. Beware that reception does close daily at 5pm.
Stayed 1 night in Jan 2021
Response from Caitlin on 10 Jan 2021
We are so glad you enjoyed your stay with us! We would love to have you stay with us again! Unfortunately we have had to reduce our opening hours due to Covid-19, however, we do have a late arrival procedure if you need to arrive after closing.

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Proximity to city, condition of apartment was good
Stayed 1 night in Dec 2020
Response from Caitlin on 4 Jan 2021
Thank you for reviewing us! We are glad you enjoyed our apartment and would love to have you stay with us again!

8/10 Good

Mark, Newcastle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our expectations were met, except no internet or netflix available at the time we stayed.
Stayed 1 night in Nov 2020
Response from Caitlin on 30 Nov 2020
Thank you for reviewing we appreciate your feedback and are working on fixing the internet issue. We would love to have you back in the future!

4/10 Poor

Colleen, Goulburn NSW

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
This was our second stay at Veriu Camperdown and unfortunately it did not meet expectations. The property was unclean, inside and out, and the room was uncomfortably cold. Issues with the heating unit took awhile to sort out.
Stayed 2 nights in Jun 2020
Response from Nastassia on 2 July 2020
Dear Colleen, First of all, thank you very much fro sharing your last experience with us at Veriu Camperdown. It is disappointing to hear that we did not meet your expectations on this occasion and I sincerely apologize on behalf of Veriu team. Feedback such as this allow us to increase our standards and improve our experience for all guests. I would appreciate the opportunity to discuss with you further to your comment and recent experience at your convenience please contact me on 02 95655051 or by email on hmcamperdown@veriuhotels.com.au Kind Regards, Nastassia Parodi -Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great friendly check in. Good space in the apartment. Cleaning could be better.
Stayed 1 night in Mar 2020
Response from Nastassia - Hotel Manager on 12 Mar 2020
Dear guest, Thank you very much for sharing your feedback. Please feel free to email us or call us if you wish your room to be looked after in regards to cleaning. We will be happy to adjust accordingly. I wish you an amazing stay with us. Best Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Nastassia - Hotel Manager on 2 Mar 2020
Dear guest, Thanks you for rating us. We hope you have enjoyed your stay with us. Look forward to seeing you again. Best Regards.

10/10 Excellent

Mike, Calgary

Travelled with family
Liked: Cleanliness, amenities
This is the second time we stayed there. Close to the university of Sydney. Transit is just down the street. Easy to get around. Friendly staff.
Stayed 19 nights in Feb 2020
Response from Nastassia - Hotel Manager on 24 Feb 2020
Dear Mike, Thank you very much for sharing your feedback :) We are pleased to hear you have enjoyed your stay with us and look forward to welcoming you back on your next visit. Best Reagrds

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sadly 1 bedroom of our 4 bedroom unit was unusable due to an inadequate and damaged sofa bed.
Stayed 2 nights in Jan 2020
Response from Nastassia - Hotel Manager on 13 Feb 2020
Dear Guest, Thank you very much for sharing your feedback. Sorry about the issue you have faced during your stay. Please do not hesitate to contact me at anytime if you like to discuss further. Best Regards,

8/10 Good

Lindsey R.

Liked: Cleanliness
Lots of space for our family of 7!
We came to visit and loved the space and price.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Nastassia - Hotel Manager on 14 Jan 2020
Dear Guest, Thank you very much for rating us. The whole team look forward to welcoming you back. Best Regards, Nastassia

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, the staff at the reception were so helpful and they gave us good tips about where to go for New Years. The location was perfect as it was 15 mins from the CBD and 15mins from the Airport, we all felt that it was the ideal location! Can’t wait to be back.
Stayed 1 night in Dec 2019
Response from Nastassia - Hotel Manager on 3 Jan 2020
Dear guest, Thank you so much for taking the time and share your Veriu experience with us. Your highly recommendation is our huge motivation, definitely will be shared with our team to always keep our high service standard. Our team look forward to welcoming you again in near future. Kind Regards, Nastassia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was good and the convenience to town. The late night check in was also very efficient.
Stayed 1 night in Dec 2019
Response from Nastassia on 30 Dec 2019
Thank you so much for taking the time and share your Veriu experience with us. The whole team are looking forward to serve you again next time you visit Sydney.

8/10 Good

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Nastassia on 30 Dec 2019
Thank you so much for taking the time and share your Veriu experience with us. The whole team are looking forward to serve you again next time you visit Sydney.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Nastassia - Hotel Manager on 25 Dec 2019
Thank you very much for rating us ! We hope to welcoming back anytime soon. Best Regards, Nastassia