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Reviews of North Ryde Guest House

3 out of 5
North Ryde Guest House
22 David Avenue, North Ryde, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 62 out of 280 reviews" "
Rating 8 - Good. 99 out of 280 reviews" "
Rating 6 - Okay. 72 out of 280 reviews" "
Rating 4 - Poor. 22 out of 280 reviews" "
Rating 2 - Terrible. 25 out of 280 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight from Sydney to Perth got canceled and I was able to book this the day of. Arguably better, and cheaper, than your typical hotel. I was lucky to find this little gem.
Stayed 1 night in Feb 2024

4/10 Poor

Heidi

Shared bathroom and strange instructions
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Liked: Staff & service, amenities
Comfortable stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable place, clean, feels like home
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, amenities
On arrival there were people smoking out the front which was very annoying and smelly. Maybe the smoking area could be else were away from main Entrance.
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Thank you

8/10 Good

Caroline

.
Stayed 3 nights in Oct 2023
Response from Manager on 13 Oct 2023
Thank you

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Toilet being in the bathroom caused some delays.
Stayed 2 nights in Sep 2023
Response from Manager on 13 Oct 2023
Thank you

6/10 Okay

ROEMARK

Stayed 1 night in Aug 2023
Response from Manager on 13 Oct 2023
Thank you

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
We had room 2, it was spotlessly clean, the linen was fresh and clean, and had a window that opened. The bathroom is right next door. A nice quiet, conveniently located area.
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Thank you

8/10 Good

Gerry

Stayed 1 night in Jul 2023
Response from Manager on 8 Aug 2023
Thank you

10/10 Excellent

Neelesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Response from Manager on 8 Aug 2023
Thank you

6/10 Okay

Donald

Liked: Cleanliness
If you like a good bed and no frills while sharing a bathroom with other guests this is a good place for you. It has good wi-fi and the room heating unit is great. It is not in the bed and breakfast category since there is no breakfast, or anything resembling it. While the room heater is great the place itself is not heated - went at the start of winter and moving around was very cold, especially getting to the bathroom at night. Also cold temp not conducive to hanging out in any other room but your own - contrary to "inviting" spaces shown in the website pictures.
Stayed 1 night in Jul 2023
Response from Manager on 2 July 2023
Thank you

10/10 Excellent

Huanyuan

Stayed 1 night in Mar 2023
Response from Manager on 14 Apr 2023
Thank you

10/10 Excellent

Di stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean quiet room and comfortable bed. The common areas is tidy and clean. Everything was good.
Response from Manager on 1 Mar 2023
Thank you

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
A home away from home. I’ll be back.
Stayed 1 night in Feb 2023
Response from Manager on 1 Mar 2023
Thank you

2/10 Terrible

Atta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know where to begin .. This has to be the worst experience in my life .. And I really hope booking places can take action against such scam , This experiment scarred me for life.. felt like wearing mask again It smells like old wet mouldy Carpet.. Pls don’t fall for reviews of their own people / friends .. I’m actually surprised this place in Australia, and no one has taken action to shut it down for good.. Pls go and smell and check property before booking ..
Stayed 2 nights in Feb 2023
Response from Owner on 12 Feb 2023
Thank you for your review. To be honest, we don't put the carpet in the ground floor of the guesthouse which you stayed. We only put the some mats in the kitchen or some where if needed. We have received a 10 marks review from our guest who stayed the same day in next door of you. We don't understand why you still stayed two nights without called our manager to compliant about it.You shouldn't checked in the room with called our manager immediately to show her. So, you would get the fully refund if it is true. We believed that we got the best marks for the cleaning over 10 years since 2012. We hope you are well.

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Manager on 1 Mar 2023
Thank you

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet, room was pleasant, bed was good. TV didn't work which annoyed, but not a big issue. Allround pretty good.
Stayed 2 nights in Feb 2023
Response from Manager on 1 Mar 2023
Thank you

2/10 Terrible

Shirin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience ever
terrible stay. stinky room with mould everywhere. old and rusty furniture. terrible customer service and non responsive
Stayed 2 nights in Jan 2023
Response from Manager on 17 Jan 2023
We are sorry you’re unhappy. We would work hard for your experience. Thank you for letting us know. You can always open the window in the room, or turn on the air conditioning if you smell something wrong. Some foods which curry, Chinese smelly tofu …. are stinks. We have checked the room after you checked out, there is no mould in the room at all. If you have Covid, you may only smell bad in everywhere even you eating nice foods. Some people lose their sense of smell. They are Covid symptoms.

6/10 Okay

PETER

Travelled with partner
Disliked: Amenities
Guesthouse was ok, but a bit overpriced compared with better accommodations in the area
Stayed 3 nights in Nov 2022

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area with confortable bed and seating in room.

8/10 Good

Caitlin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was in a convenient location to the hospital where my wife was staying. It was disappointing they couldn't accommodate me for the extra night but I appreciate the short notice difficulty.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The usual easy comfortable stay! Love the beds: so comfy - I could sleep forever!
Stayed 1 night in Sep 2022
Response from Manager on 27 Sept 2022
Thank you.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay quite regularly and always find things comfortable and easy!
Stayed 2 nights in Sep 2022
Response from Manager on 6 Oct 2022
Thank you! Looking forward to welcome you again soon.

10/10 Excellent

Prashant

Stayed 8 nights in Aug 2022
Response from Manager on 6 Oct 2022
Thank you! Looking forward to welcome you again soon.

6/10 Okay

Luke

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very congenial. It would be good to have some plates. There was one saucer which was covered in grease. The gutter at the front needs cleaning to stop it overflowing in the rain and making the entrance way wet.
Stayed 1 night in Apr 2022

2/10 Terrible

Romana

Travelled with group
I didn't have a chance to stay at the Guest house. I was notified that there was an issue with the booking. And I was redirected to a different hotel. When I checked in i couldn't believe my own eyes. The place was a very poor quality. Shared bathroom, no locks on the bathroom door. Dirty and smelly. The most disappointing hotel stay experience in my life.
Stayed 1 night in Apr 2022
Response from Manager on 2 May 2022
We are sorry for the inconvenience. We will work hard for your experience. You can refuse the relocation confirmation in the 24 hours.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasant, comfortable stay.
Stayed 1 night in Apr 2022
Response from Manager on 25 Apr 2022
Thank you so much for sharing your experience. Hope see you again soon!

6/10 Okay

Joe

Business traveller
Liked: Cleanliness
Convenience
Stayed 1 night in Apr 2022

6/10 Okay

christopher hollis

Business traveller
Good generic over night stay
Stayed 1 night in Apr 2022

6/10 Okay

Lyle

Business traveller
Liked: Cleanliness, property conditions & facilities
It is great if you just need a comfortable bed and a quiet place to sleep. However, the restrictions on the use of the shared facilities including the shower were not ideal for me as I had early starts and late finishes for the job I was in Sydney to do.
Stayed 2 nights in Mar 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Graeme

Disliked: Staff & service, amenities, property conditions & facilities
The place was water-logged and the room was wet and smelt musty. I cancelled with the owner and have requested a refund from Wotif but you haven't even got the decency to acknowledge my email.
Stayed 2 nights in Mar 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times now, and I keep coming back because it's quiet, the beds and pillows are really comfy, and it's near the shops I go to. Also near some of my friends. I find the owner, Helen, very polite and friendly. I will be back!
Stayed 2 nights in Feb 2022

10/10 Excellent

Wan ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It wad perfect for us. Very comfortable and close to family
Stayed 4 nights in Dec 2021

2/10 Terrible

Ravindra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During check in time, there was no one in reception, I have called phone numbers, no one answered. I waited there for 2 hours, no response to calls or messages. There were other people who booked and could not check in as well. I will not recommend this place.
Stayed 1 night in Dec 2021
Response from Manager on 25 Dec 2021
Firstly we would like to apologise for this inconvenience to you, it was totally our mistake. Normally we close any unbooked rooms at 9pm to avoid this situation. On this occasion our manager forgot to do this due to fatigue before the Christmas shopping on 23th Dec. We believe that alternative accommodation was provided by Expedia and we paid the price differential. Once again we apologise for your inconvenience.

6/10 Okay

Michelle

Stayed 4 nights in Nov 2021

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, comfortable beds. Beautiful house
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a light and elegant design throughout. A very welcoming entrance and a little garden. Comfortable bed, sparkling white clean linen. A mini fridge, an iron&board, a TV internet, a heater and a hair dryer were provided in the room, soap&shampoo in the bathroom and all necessities in the kitchen. Everything is done with love and care. Very friendly and accommodating staff. There is not much space in the front yard for parking, but you can park on the street for 2 hrs between 8:00 and 18:00 and for any duration in other times. Very nice place.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me the location is great (I used to live in the area and everything I need is close by). I'm usually only there for 2-4 nights and Helen, the owner, is kind, and makes me feel welcome. The premises is clean and the beds are oh-so-comfortable.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, comfortable, and staff were efficient, helpful and friendly. The only thing I found a bit difficult was the stairs as I have a knee injury.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great Aesthetic
Stayed 2 nights in May 2021

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021