Mercantile Hotel The Rocks

Photo gallery for Mercantile Hotel The Rocks

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In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Mercantile Hotel The Rocks

Mercantile Hotel The Rocks

2.5 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry
Map
25 George Street, The Rocks, NSW, 2000

Explore the area

  • Popular LocationCircular Quay3 min walk
  • Popular LocationSydney Harbour Bridge6 min walk
  • Popular LocationSydney Opera House15 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)27 min drive

Choose dates to view prices

About this area

Sydney

Mercantile Hotel The Rocks is located in Sydney Central Business District, a neighbourhood in Sydney, and is near a metro station. Colonial House Museum and Sydney Opera House are cultural highlights, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. SEA LIFE Sydney Aquarium and Luna Park are not to be missed.

What's nearby

  • The Rocks Markets - 1 min walk
  • Campbell’s Storehouses - 3 min walk
  • Circular Quay - 3 min walk
  • Sydney Harbour Bridge - 6 min walk
  • Sydney Opera House - 15 min walk

Getting around

  • Sydney Circular Quay Station - 8 min walk
  • Wynyard Station - 13 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • Harbour View Hotel - 2 min walk
  • Dare - 2 min walk
  • The Fine Food Store - 2 min walk
  • Observer Hotel - 3 min walk
  • Sailors Thai - 3 min walk

About this property

Mercantile Hotel The Rocks

Adults-only Sydney hotel in Sydney Central Business District, walk to Circular Quay
This hotel features 2 restaurants, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a TV in a common area, a front desk safe and ATM/banking services are on-site.
Mercantile Hotel The Rocks offers 14 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

Languages spoken

English

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar

Restaurants on site

  • Molly Malone's

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • Dry-cleaning service
  • Luggage storage

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:30 PM - 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; to check in, go to Bar
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 270 out of 817 reviews
5 - Excellent 33%
Rating 4 - Good. 354 out of 817 reviews
4 - Good 43%
Rating 3 - Okay. 133 out of 817 reviews
3 - Okay 16%
Rating 2 - Poor. 40 out of 817 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 817 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the older style beautiful building I was very impressed with staff, allowing us an earlier admission as we’d flown in mid morning & needed to leave our bags.. The area around is ‘the rocks’ & perfect for walking down to Harbourside to view the ‘vivid’ light show.. very happy.. thanks Mercantile& Expedia..
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Heater in room Nine did not work. It was extremely cold. I hope this situation is rectified.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style that perhaps needs a little tlc but overall a pleasant stay. Convenient location and friendly staff made it an enjoyable midweek experience.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location , good friendly staff , reasonable menu and reasonable entertainment . Sadly accommodation , where clean , was old and needs serious work . Due to great location the local noise was way too much especially on weekends with street market and music .
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Cheap qccomodation in fantastic location. You get what you pay for so accommodation was was basic and dated, not everything worked BUT staff fantastic and location could not have been better.
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water. No staff to speak eith.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lot of noise.Bathrooms need attention.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 1 night in Feb 2022