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Mercantile Hotel The Rocks

Hotel Class
2.5 out of 5

Information

Reviews

4.0 / 5Good
747 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    The Rocks Markets
    1 min walk
  • Popular Location
    Ken Done Gallery
    2 min walk
  • Popular Location
    Campbell’s Storehouses
    3 min walk
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Twin Room, Shared Bathroom (with 2 Single Beds)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room, Shared Bathroom

    Room Amenities

    • Sleeps 3
    More details
  • Superior Double Room, Ensuite

    Room Amenities

    • Sleeps 2
    More details
  • Group Room with Shared Bathroom

    Room Amenities

    • Sleeps 5
    More details
  • Standard Double Room Shared Bathroom

    Room Amenities

    • Sleeps 2
    More details
  • Standard Single Room, Shared Bathroom

    Room Amenities

    • Sleeps 1
    More details
  • Superior Twin Room, Ensuite

    Room Amenities

    • Sleeps 3
    More details

About this area

The Rocks

Located in The Rocks, Mercantile Hotel The Rocks is near a metro station. Circular Quay and Overseas Passenger Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Hyde Park. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Sydney Showground. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    The Rocks Markets - 1 min walk
  • Popular Location
    Ken Done Gallery - 2 min walk
  • Popular Location
    Foundation Park - 2 min walk
  • Popular Location
    Campbell’s Storehouses - 3 min walk
  • Popular Location
    Overseas Passenger Terminal - 3 min walk

Getting around

  • Sydney Circular Quay Station - 8 min walk
  • Wynyard Station - 13 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 24 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves lunch and dinner daily.
  • Molly Malone's – Bistro offering Irish cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Mercantile Hotel The Rocks

Adults-only The Rocks hotel in Sydney Central Business District, walk to Circular Quay
2 restaurants, a bar/lounge and dry cleaning are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a TV in a common area and ATM/banking services. All 14 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include safes, showers and free toiletries. Bathrooms are shared.
Mercantile Hotel The Rocks offers 14 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.
Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries. This The Rocks hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

Policies

Check-in

Check-in between 1:30 PM - 9:30 PM
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 10 AM - 10 PM.
The check-in location differs from the property location. To check in, go to Bar
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out before 10:30 AM

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

Guests under 18 years old are not permitted at this adults-only property.

Property is also known as

  • Mercantile Hotel Rocks
  • Mercantile Hotel
  • Mercantile Rocks
  • Mercantile
  • Mercantile Hotel Sydney

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available weekdays 7:30 AM–9:30 AM
  • 2 restaurants
  • 1 bar

Family friendly

  • Dry-cleaning service

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shared bathroom
  • Shower

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Safe

Nearby activities

Where to eat

  • On-site dining venue – Serves lunch and dinner daily.
  • Molly Malone's – Bistro offering Irish cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
5 - Excellent
244
4 - Good
329
3 - Okay
121
2 - Mediocre
35
1 - Poor
18
4.0
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great location. Good value for the money. Helpful staff.

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We didn’t realize there is no night attendant in the hotel. Our airport shuttle driver saw the hotel is all dark and drove us to the nearby Holiday Inn. Their hotel manager called the emergency number of Mercantile and we found out we needed to enter the hotel with the key in the paddock. This is quite an experience for us.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Good location but it’s an old hotel. My room window is broken so I couldn’t lock it. Almost excellent.

Stayed 4 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct. 2019

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