Standard Two Bedroom Villa
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Reviews of Ingenia Holidays Avina

3.5 out of 5
Ingenia Holidays Avina
217 Commercial Road, Vineyard, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 89 out of 233 reviews" "
Rating 8 - Good. 83 out of 233 reviews" "
Rating 6 - Okay. 34 out of 233 reviews" "
Rating 4 - Poor. 17 out of 233 reviews" "
Rating 2 - Terrible. 10 out of 233 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tshering

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet ,safe and clean.. my kids enjoyed the swimming in the pool. Big space for barbecue.
Stayed 3 nights in Apr 2024

2/10 Terrible

Aycan

Stayed 5 nights in Dec 2023
Response from Ingenia on 29 Feb 2024
Hi Aycan,Thank you for providing your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Krishna murari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ingenia on 29 Feb 2024
Hi Krishna,Thank you for providing your feedback after your stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 Terrible

Hassan Shakil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive and aircon was faulty after chasing a lot my room was chased late night. Property was full of cockroaches and mosquitoes also there were mouse bait station. It’s very small not for families. Cabin was smelly bathroom was small n very smelly. Also entry to this place the road is demaged like nothing was good at this place I will rate it really low and it price should be very low too like $30 per day this is just a day light robbery.
Stayed 7 nights in Dec 2023
Response from Lauren on 11 Jan 2024
Hi Hassan,Thank you for providing your feedback after your recent stay at Avina.We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holidays Team

6/10 Okay

Michael Alexander, Butler

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was convenient for our stay, however the cabins require maintenance. We were assigned cabin 150 which was fine however on entry discovered that the air-conditioner was leaking (water all over the floor) No mop. spoke to staff and they re-assigned us to cabin 148 without issue. Cabin 148 was dirty, cob webs and insects throughout including cockroaches. Door knobs broken draws broken and generally unclean. The service roads around the park really need to be repaired as they are in a terrible state,
Stayed 2 nights in Dec 2023
Response from Lauren on 12 Dec 2023
Hi Michael,Thank you for providing your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things. Warm Regards,Ingenia Holidays Team

6/10 Okay

Ashish

Stayed 2 nights in Nov 2023
Response from Lauren on 19 Dec 2023
Hi Ashish,Thank you for providing your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

4/10 Poor

Amanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Broken key lock on cabin could not lock at night
Stayed 1 night in Nov 2023
Response from Lauren on 27 Nov 2023
Hi Amanda,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

FARRUKH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Lauren on 12 Oct 2023
Hi Farrukh,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids. Nice, neat and comfortable.
Stayed 1 night in Oct 2023
Response from Lauren on 12 Oct 2023
Hi Belinda,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Aliesha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Super helpful!
Stayed 1 night in Oct 2023
Response from Lauren on 5 Oct 2023
Hi Aliesha,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was ideal because it was away from the hustle and bustle of everyday life. It gave me time to relax and think and not be interrupted.
Stayed 4 nights in Sep 2023
Response from Lauren on 15 Sept 2023
Hi Timothy,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lauren on 15 Sept 2023
Hi Gerry,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Gerry

Stayed 1 night in Sep 2023
Response from Lauren on 12 Sept 2023
Hi Gerry,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location for a caravan park in Sydney
Stayed 2 nights in Aug 2023
Response from Lauren on 4 Sept 2023
Hi Brendon,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Toby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit comfy and well maintained
Stayed 1 night in Jul 2023
Response from lauren on 4 Sept 2023
Hi Toby,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Bill, Wahgunyah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They say you get what you pay for and that is what we got. We wanted a basic room that was cheap. The room was basic but clean. There were the beds, a kitchen area and a bathroom. My only surprise was that there was no seating or a table for eating.
Stayed 2 nights in Jun 2023
Response from Lauren on 4 July 2023
Hi Bill,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Judith

Business traveller
Liked: Cleanliness, staff & service
Noisy
Stayed 3 nights in Jun 2023
Response from Lauren on 22 June 2023
Hi Judith,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
‘Twas mostly good.
Good value. Bed is comfortable. Air con a bit loud, but otherwise fine.
Stayed 4 nights in May 2023
Response from Lauren on 22 May 2023
Hi Paul,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Lauren on 11 May 2023
Hi Karen,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Heather

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful spot, well set out Bed was comfortable but not a fan of a bed on rollers Hard to get to, hopefully the roads will be fixed shortly, not ideal for Hot Rods Rooms small, but well equipped Not as clean as I would have liked and the table and chairs were outside the room which was not ideal on a cool night. Overall it was an ok place to stay with good facilities and fun things to do for families with children
Stayed 4 nights in Apr 2023
Response from Lauren on 14 Apr 2023
Hi Heather,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a great place to say very clean great amenities and friendly staff
Stayed 2 nights in Mar 2023
Response from lauren on 28 Mar 2023
Hi Jason,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Bradley

Stayed 2 nights in Mar 2023
Response from lauren on 31 Mar 2023
Hi Bradley,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
Is was a very nice and relaxing place to stay, especially a place in Sydney felt like I was out of Sydney. To be honest it appeared clean but wasn't as clean as I'd expected it to be, especially the toilet it was like I hadn't been cleaned in months just seemed like the seat was wiped, really disappointing it made me feel disgusted especially because I had young children with me was really putrid I really couldn't wait to get home to use my own toilet.
Stayed 2 nights in Mar 2023
Response from Lauren on 7 Mar 2023
Hi Samantha,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable very nice cabin the reception people are nice
Stayed 2 nights in Mar 2023
Response from Lauren on 7 Mar 2023
Hi Sharon,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Nisha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Lauren on 28 Mar 2023
Hi Nisha,Thank you for taking the time to provide us with your feedback after your recent stay at Avina. We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Cedric Laurian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2023
Response from Lauren on 7 Mar 2023
Hi Cedric,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4/10 Poor

Fabian

Liked: Amenities
Disliked: Property conditions & facilities
Can improve on pest control on the property
Stayed 4 nights in Feb 2023
Response from Lauren on 2 Mar 2023
Hi Fabian,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay in the pool side villas! Pool and jump pad is awesome! Staff were super helpful and great! Will definitely stay again.
Stayed 4 nights in Feb 2023
Response from Lauren on 2 Mar 2023
Hi Stephanie,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, beautiful pool, exactly what we needed
Stayed 1 night in Feb 2023
Response from Lauren on 22 Feb 2023
Hi Jacqueline,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Studio cabin very clean and comfortable.
Stayed 1 night in Feb 2023
Response from Lauren on 7 Feb 2023
Hi Greg,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Mereti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, The Best.
Stayed 2 nights in Feb 2023
Response from Lauren on 7 Feb 2023
Hi Mereti,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

Christopher

Response from Lauren on 7 Mar 2023
Hi Christopher,Thank you for taking the time to provide us with your feedback after your stay at Avina.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Jess Varghese

8/10 Good

Azmatullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

grahame

Travelled with family and small children
Liked: Cleanliness, amenities
Quiet area but still convenient for our needs. Could do with some modernising but overall it was pretty good.
Stayed 1 night in Sep 2022
Response from Lauren on 29 Sept 2022
Hi Grahame,Thank you for taking the time to provide us with your feedback after your recent stay at Avina.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Maliheh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was totally good.
Stayed 2 nights in Dec 2021
Response from Lauren on 21 Dec 2021
Hi Maliheh, Thank you for taking the time to provide us with your feedback after your recent stay at Avina. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, room comfort
Great place for families
We stayed here with three kids in a two bedroom two bathroom villa. The villa was great, it even had an unexpected bath in the main bedroom which i found super deep and quick to fill up. The pool is large but cold, though there is a spa that is slightly warmer. The only negative i have is we had a blackout on our second ast night which really sucked... no backup power or candles/torches available but the shops arnt all too far away to grab some. All in all bar the blackout the place was fantastic and i would book again.
Stayed 3 nights in Nov 2021
Response from Lauren on 24 Nov 2021
Hi Jay, Thank you for taking the time to provide us with your feedback after your recent stay at Avina. We are glad to hear that you enjoyed your stay with us. We have taken your feedback onboard and have passed on your concerns to the park manager. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
little bit hard to find at first but better when we needed to go anywhere .very happy with the booking .
Stayed 2 nights in Mar 2021

8/10 Good

Bettye

Liked: Cleanliness, room comfort
Quite. Affordable
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great pool! Lacking in some utensils otherwise a good park to stay in.
Stayed 2 nights in Jan 2021

6/10 Okay

Manish

Travelled with family
Liked: Cleanliness, room comfort
Good for a short stay of 1 Night
Property (Cabins) condition is quite old & rustic, needs a complete overhaul. Games Room was in state of total mess state with every equipment out of order. Cleanliness was up to the mark and stay was overall comfortable.
Stayed 1 night in Jan 2021

8/10 Good

Mohammed, Sydney, NSW

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, villa has a good location in the park.
Stayed 1 night in Jan 2021

8/10 Good

Angela, Penrith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was happy with the value and price and the last minute booking
Stayed 1 night in Dec 2020

10/10 Excellent

Corey, Canberra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing park and the park staff were amazingly friendly
Stayed 2 nights in Dec 2020

10/10 Excellent

Ravneel

Travelled with family
Liked: Cleanliness, room comfort
Family park
Nice, comfy family gateaway.
Stayed 1 night in Oct 2020

6/10 Okay

Rosalie, Sydney

Travelled with partner
Liked: Cleanliness, amenities
We found beds were uncomfotable and tv postition hurts necks looking up appriciated the upgrade
Stayed 7 nights in Jun 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super clean, "neat as a pin" great pool . Easy access. In a nice rural area.
Stayed 1 night in Feb 2020

8/10 Good

nathan, Brisbane

Liked: Cleanliness, amenities
Great staff, great facilities. well appointed unit
Stayed 2 nights in Feb 2020

4/10 Poor

Salot, Vineyard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love how the venue was kid friendly. The pool and the game room they have.
Stayed 1 night in Jan 2020
Response from Ingenia Holidays on 3 Feb 2020
Dear Salot, Thank you for taking time to review us on Expedia. I am disappointed to see your stay was only worthy of a 2 star. We hope to see you back at Ingenia Holidays soon! Kind Regards, Connor – Guest Relations | Ingenia Holidays