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Reviews of Holiday Inn Sydney St Marys, an IHG Hotel

4 out of 5
Holiday Inn Sydney St Marys, an IHG Hotel
Cnr Forrester & Boronia Rd, North St Marys, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 347 reviews" "
Rating 8 - Good. 71 out of 347 reviews" "
Rating 6 - Okay. 6 out of 347 reviews" "
Rating 4 - Poor. 7 out of 347 reviews" "
Rating 2 - Terrible. 10 out of 347 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel with excellent staff and lovely rooms. Recommend.
Stayed 1 night in Apr 2024
Response from Hotel Staff on 24 Apr 2024
Thank you for your review

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2024
Response from Hotel Staff on 31 Mar 2024
Thank you for your review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice hotel a bit far from city centre but it was a great price considering the big concerts on in Sydney. A bit far to walk to the station but cheap enough Ubers (approx dollars including after Taylor which appreciated!!). Nice comfy room and a decent size bed with plenty of space and pillows. Thanks :)
Stayed 3 nights in Feb 2024
Response from Hotel Staff on 25 Feb 2024
Dear Kirsten,Thank you for taking the time to review our hotel.We are so glad you enjoyed your stay with us and hope to welcome you back in the near future.

10/10 Excellent

Jeremy

Travelled with family and small children
Stayed 2 nights in Jan 2024
Response from Hotel Staff on 21 Jan 2024
Hi Jeremy,Thank you for taking the time to review our hotel.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Staff on 21 Jan 2024
Hi Michael,Thankyou for taking the time to review our hotel.

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Hotel Team on 12 Jan 2024
Hi Cathy,Thank you for your review.

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from The Team at Holiday Inn St Marys on 12 Jan 2024
Thank you James, we're so glad you enjoyed your stay with us.

10/10 Excellent

Muhammad

Stayed 1 night in Jan 2024
Response from Hotel Staff on 10 Jan 2024
Thank you for your review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Demi on 1 Jan 2024
Thank you for your review Diana

10/10 Excellent

Seuloni

Stayed 1 night in Dec 2023
Response from Hotel team on 31 Dec 2023
Thank you for taking the time to review our hotel.

8/10 Good

Martin

Stayed 1 night in Dec 2023
Response from Hotel Team on 28 Dec 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Sanath

Stayed 1 night in Dec 2023
Response from Hotel Team on 28 Dec 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Chol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel team on 28 Dec 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2023
Response from Hotel Team on 28 Dec 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Team on 28 Dec 2023
Thank you for taking the time to review our hotel

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Saints Rugby Centre not welcoming to Visitors
Stayed 1 night in Dec 2023
Response from Demi on 5 Dec 2023
Dear Ed, Thank you for taking the time to leave a review. Your review mentions St Marys Rugby League Club, a separate entity to the Hotel however I do hope your stay at our Hotel was most enjoyable

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful size room very clean and modern. Close to clubs and shops. Friendly and helpful staff. I would highly recommend this place.
Stayed 1 night in Dec 2023
Response from Demi on 5 Dec 2023
Thank you for taking the time to review your recent stay Lyn.we look forward to welcoming you back soon!

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Demi on 5 Dec 2023
Thanks Chao for the 10/10 review!

10/10 Excellent

Robert, Usher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Pleasant and happy staff. Next door to the Saints League Club, so ready access to meals and drinks. Would definitely recommend this hotel.
Stayed 2 nights in Nov 2023
Response from Demi on 28 Nov 2023
Hi Robert, Thank you for taking the time to review your stay with us. We look forward to welcoming you back soon

10/10 Excellent

Paul.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and welcoming
Stayed 1 night in Nov 2023
Response from Hotel Staff on 24 Nov 2023
Thank you for your review

10/10 Excellent

REBECCA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALWAYS A GREAT PLACE TO STAY
Stayed 2 nights in Nov 2023
Response from Hotel Staff on 23 Nov 2023
Thank you for your review

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we parked the high qaulity of presentation was apparent. The night staff at 9.30pm was extremely pleasant and was very appreciative of the fact that i would be tired from driving and helped make the check in process as quick as he could then gave some good recommendations for local eating options. Throughout the stay every member of staff were polite and all noticed to be smiling. The presentation of the property was amazing it was clean to a very high standard throughout at all times. The bed was extremely comfortable with an option of soft and firm pillows. Upon checkout the two staff members wished me safe travels.
Stayed 2 nights in Nov 2023
Response from Hotel Staff on 18 Nov 2023
Hi Kristen,Thank you for taking the time to leave such a lovely review of our hotel, I'm so pleased to hear that our staff were one of the highlights of your stay and we can't wait to welcome you back next time!!

10/10 Excellent

Gurraj

Stayed 2 nights in Nov 2023
Response from The Team at Holiday Inn St Marys on 17 Nov 2023
Thank you Gurraj for this great review, we're thrilled you had a great stay with us.

10/10 Excellent

Dana

Stayed 2 nights in Nov 2023
Response from The Team at Holiday Inn St Marys on 17 Nov 2023
Thank you Dana for our 10/10 review. We look forward to welcoming you back again in the future.

8/10 Good

Bronwyn

Stayed 1 night in Sep 2023
Response from Hotel Team on 21 Oct 2023
Thank you for taking the time to review our hotel.

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Emma on 19 Oct 2023
Thank you for taking the time to review your recent stay with us!

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff Would stay again
Stayed 5 nights in Oct 2023
Response from Demi on 17 Oct 2023
Thank you for your review Jade

8/10 Good

Soile

Stayed 1 night in Sep 2023
Response from Hotel Staff on 4 Oct 2023
Thank you for your review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, friendly staff, very clean room. Easy access to great eateries. Awesome sports bar.
Stayed 2 nights in Sep 2023
Response from Emma on 2 Oct 2023
Hi Debbie,Thank you for taking the time to review your recent stay with us!

10/10 Excellent

Ann

Stayed 1 night in Sep 2023
Response from Hotel Staff on 4 Oct 2023
Thank you for your review

4/10 Poor

Shardanand

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Staff on 24 Sept 2023
Thank you for your review of your recent stay with us.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ANOTHER GREAT STAY WITH WONDERFUL STAFF
A great stay from the minute of check-in by the friendly staff at reception who welcomed us with a smile and gave us an early check-in which was greatly appreciated. We have stayed at this hotel a few times now due to it's handy location to the Leagues Club next door and keep coming back. The hotel has great beds and bathroom/shower and excellent soundproofing, we've never heard a peep from anyone else...already looking forward to the next stay.
Stayed 1 night in Sep 2023
Response from Hotel Staff on 21 Sept 2023
Hi Shelley,Thank you for your amazing review,We look forward to welcoming you back in the near future.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Sep 2023
Response from Emma on 15 Sept 2023
Hi Samuel thank you for your review of your recent stay with us!

10/10 Excellent

Annette

Stayed 1 night in Aug 2023
Response from Emma on 1 Sept 2023
Hi Annette, Thank you for taking the time to review your recent stay with us!

10/10 Excellent

Donna

Stayed 1 night in Aug 2023
Response from Demi on 13 Sept 2023
Thank you Donna, We look forward to welcoming you back again soon

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Plenty of food options in club just a few steps next door. Great option for me when travelling for business in western sydney. Excellent value for money.
Stayed 1 night in Aug 2023
Response from Hotel Staff on 18 Aug 2023
Dear Donna,Thank you for taking the time to review our hotel,We are glad to hear you enjoyed your stay with us.We look forward to welcoming you back in the near future.

10/10 Excellent

Ele

Stayed 1 night in Aug 2023
Response from Demi on 9 Aug 2023
Thank you for taking the time to review your recent stay Ele

2/10 Terrible

Shaun

Stayed 2 nights in Jul 2023
Response from Reception on 25 Aug 2023
Thank you for taking time to review your stay. \

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Hotel Staff on 16 Aug 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Graeme

Stayed 1 night in Jul 2023
Response from Hotel Staff on 16 Aug 2023
Thank you for taking the time to review our hotel

8/10 Good

Shannon

Stayed 1 night in Jul 2023
Response from Demi on 23 July 2023
Thank you for your review Shannon

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Recommended
Good value, excellent, cheerful, friendly and helpful staff.
Stayed 3 nights in Jul 2023
Response from Hotel Staff on 17 July 2023
Dear Richard,Thank you for taking the time to review Holiday Inn St Marys. We hope to welcome you back in the near future

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 4 nights in Jul 2023
Response from Hotel Staff on 6 July 2023
Thank you for taking the time to review our hotel

10/10 Excellent

SHAUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Staff on 6 July 2023
Thank you for your review

8/10 Good

Ruwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023
Response from Reception on 28 June 2023
Thank you for your review RuwanHave a great day!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel a little road noise not their fault would stay again
Stayed 1 night in Jun 2023
Response from Emma on 8 June 2023
Thank you for taking the time to review our hotel im pleased to hear you had good stay! We look forward to welcoming you back next time

10/10 Excellent

James

Stayed 2 nights in May 2023
Response from Holiday Inn Sydney St Marys on 2 June 2023
Thank you for taking the time to review Holiday Inn Sydney St Marys We hope to welcome you back in the near future

10/10 Excellent

James, Nords Wharf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place lots of parking you will never not have a park, staff was friendly
Response from Demi on 25 Apr 2023
Thank you for your review James, we look forward to welcoming you back again soon!

10/10 Excellent

Emeli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff are friendly. Walking distance to Maccas if you have kids plus many other dining options in the building next door to the hotel. Plenty of parking.
Stayed 2 nights in Apr 2023
Response from Demi on 24 Apr 2023
Thank you for your 5 out of 5 review Emeli! We look forward to welcoming you back soon

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms and conveniently located close to restaurants
Stayed 1 night in Apr 2023
Response from Emma on 16 Apr 2023
Thank you Chris for your amazing review. we're very pleased to hear you enjoyed your stay and can't wait to see you next time!