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Reviews of Grand Hotel

3 out of 5
Grand Hotel
30 Hunter Street, Sydney, NSW

Reviews

6.8
Rating 10 - Excellent. 145 out of 969 reviews" "
Rating 8 - Good. 344 out of 969 reviews" "
Rating 6 - Okay. 272 out of 969 reviews" "
Rating 4 - Poor. 117 out of 969 reviews" "
Rating 2 - Terrible. 91 out of 969 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Having set my expectations low after some of the reviews I read I was pleasantly surprised. The rooms are aged but clean, the shared amenities were clean and the staff were very nice. Location is great as you can easily walk to the opera house and circular quay. This is priced very fairly and as long as you are not a princess you will be happy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mitch

Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Convenient and Clean
If it’s just a clean comfortable bed in the middle of the city for a couple of nights it’s perfect it’s cheap it’s an old pub you get what you pay for My second time staying and will happily stay again
Stayed 1 night in Dec 2023

4/10 Poor

Patricia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel facilities are old and smelly. The price charged for the room is way too expensive considering the facilities.
Stayed 1 night in Dec 2023

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive 24 construction site across the road. Impossibly to sleep.
Stayed 1 night in Dec 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service
Location to Circular Quay and Harbour was great, guest rooms were clean and comfortable and the bathroom facilities were more than adequate along with fresh towels and toiletries provided. Room pricing was exceptional given the location and state of the building. Highly recommended for budget accommodation.
Stayed 1 night in Dec 2023

4/10 Poor

Ruth Helen, QUAKERS HILL

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired and run down … paint peaking off ceilings, sink chipped, missing knobs on cupboard… shower head rusty and facing tiles…windows gaps… hearing traffic…
Stayed 1 night in Nov 2023

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for, it is basic and clean and convenient to the city. There is a communal shower and toilet to use then you have to come back to your room to use a hand basin. One of our beds was supported up with a brick. Lucky there is a lift but watch out the doors bite if you dont hold them open.
Stayed 1 night in Nov 2023

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay good location
Stayed 1 night in Oct 2023

6/10 Okay

Tom

A good budget hotel, efficient check in, Rooms well serviced.
Stayed 2 nights in Oct 2023

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit long in the tooth and shabby in parts, but not enough to be a turn-off, if you know what I mean. You get what you pay for! The two bars associated with the property are pretty cool though. It did the job. We were up there for the marathon and the staff were very accommodating to our request for a late check-out, which was essential as there was only a small window to get back to the room post-race otherwise!
Stayed 1 night in Sep 2023

6/10 Okay

Tanya

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not clean (carpet dirty) and only had a small oil heater to heat the room which was covered in dust. Facilities were very average and bathrooms which were communal and not stated when booking accommodation that they were separate and were not very clean and tiles missing in the shower. It was very noisy with roadwork going on late into the night (well after 1am) which we were not advised of before checking in otherwise we would have stayed elsewhere. The only good thing about the room was the comfy beds.
Stayed 2 nights in Aug 2023

6/10 Okay

Dayle

Liked: Cleanliness, staff & service, amenities
TV did not work checking in was a nightmare and Lift was not working but they did advise that after I had booked not Ideal
Stayed 2 nights in Aug 2023

8/10 Good

Elise

Travelled with family
Got what we paid for but wouldn’t go back without the lift being fixed. The pub is cute with a great vibe.
Stayed 1 night in Aug 2023

2/10 Terrible

Amy

Stayed 1 night in Jul 2023

4/10 Poor

Gareth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were informed a month before our stay the lift was broken which we dealt with. 5 flights with 8 lots of luggage is a bit much. The shared bathroom services was listed at the bottom of the page. This should have been at the very top of the page when looking at the facilities. In this day and age a $350 per night hotel room should have its own bathroom.
Stayed 1 night in Jul 2023

4/10 Poor

Susan

Travelled with family
Disliked: Property conditions & facilities
Budget old hotel.
Is located inside the city. Below there is a pub so do expect noises at night. Bathrooms and toilets are share on each floor. Hotel is quite run down but not a problem if you don't mind. The lift was under repair so we have to carry our stuff up 4th floor without any help. Plus point is in a very good location, they allow us to store our luggages after we checked out but I was told I can't do packing there, is cold outside so expect us to stand along the streets displaying our stuff?? Abit piz off here...
Stayed 2 nights in Jul 2023

6/10 Okay

Matthew

Travelled with family
Disliked: Staff & service, property conditions & facilities
The rooms are old and need refurbishment. The room states that it has a refrigerator, but ours was in a wardrobe and wasn't plugged in. The elevator borders on being unsafe and was unusable on the Saturday morning of our stay as someone had not closed the outer door. Check in was via the bar area of the hotel and not signed very well. Whilst it was inexpensive compared to other hotels I wouldn't stay here again.
Stayed 2 nights in Jun 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
My only real issue is the noise factor .. there is no attempt to sound proof anything so the empty bottles being thrown out etc all hours under the window made sleeping really hard
Stayed 1 night in Jun 2023

6/10 Okay

William

Stayed 3 nights in May 2023

8/10 Good

John

Travelled with family
Liked: Staff & service
Seperate bathroom
Stayed 1 night in Jun 2023

6/10 Okay

Robyn

Travelled with partner
Disliked: Cleanliness
White dribble stains on blankets n cushions. YUK! City centre, average meal. Mice had bitten threw breakfast packages. Not for us, price n cleaner elsewhere
Stayed 3 nights in May 2023

6/10 Okay

Ian

Travelled with family
I like that it is reasonably priced but it was much better a couple of years ago when, for less money, breakfast was also provided. The room was comfortable (just) but in common with my last stay, noisy (exterior exhaust fan runs all night) and inadequate curtain allows light into the room making sleep virtually impossible. I won’t be staying there again.
Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

janelle

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location. Affordable. Clean and quiet. More than I expected for the price.
Stayed 1 night in Apr 2023

6/10 Okay

Jonathan Charles

Business traveller
Liked: Cleanliness, staff & service
Well located for what I needed. The biggest negative was there was a hum that kept me awake.
Stayed 1 night in Mar 2023

8/10 Good

Kit

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
I like that we got a free dinner to make up for the swapped room as they accidentally gave the wrong key to someone else, and we had to wait for a family room to be cleaned for us to go in.
Stayed 1 night in Mar 2023

6/10 Okay

Leigh-Roy

Stayed 1 night in Mar 2023

10/10 Excellent

Jane

Stayed 1 night in Feb 2023

6/10 Okay

Tom

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel accommodation was beyond basic rooms very hot couldn't leave windows open due to noise.
Stayed 1 night in Mar 2023

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and weathered
Stayed 1 night in Mar 2023

6/10 Okay

Hannah

Liked: Staff & service
Stayed 2 nights in Mar 2023

8/10 Good

Jenny

Stayed 1 night in Mar 2023

8/10 Good

yue

Stayed 1 night in Mar 2023

4/10 Poor

Nancy

Stayed 2 nights in Mar 2023

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than I expected especially for the price and in a great location. The staff were also lovely
Stayed 1 night in Jan 2023

6/10 Okay

Madeleine

Disliked: Amenities, property conditions & facilities
Very charming and quaint. Has a hilariously dodgy lift, no basins in toilet area, no wifi, no air con, not kid friendly. Had a great stay!

8/10 Good

Nancie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked breakfast provisions. Lift was a little tricky to use.
Stayed 1 night in Dec 2022

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Above an old pub, wham bam in the middle of the city. Understand those facts and you won't be disappointed. A bit noisy, sure, plenty of character, yep, walk out your front door to the bustle of the city, yay! Yes, you can get the same paying many hundreds elsewhere but we had a blast. Take it for what it is and you won't regret it. Recommended.

2/10 Terrible

Paul

Stayed 1 night in Nov 2022

8/10 Good

Stephen

Liked: Cleanliness
Disliked: Amenities
The lift was vintage and defective. I got stuck in it for a while yoyoing between the basement and the top floor. Not pleasant.
Stayed 1 night in Nov 2022

6/10 Okay

Victoria

Travelled with group
Liked: Cleanliness, amenities
Good central location and perfectly comfortable just need to upgrade the ripped carpets and put fans in the rooms.
Stayed 1 night in Nov 2022

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
The room was a decent size, bed was comfortable, nice to have a sink in the room, toiletry items good. Close to lots of amenities/restaurants. However there was an odor in the room that was annoying to the nose.
Stayed 1 night in Nov 2022

8/10 Good

Thi Phuong Lan

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, amenities

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Oct 2022

2/10 Terrible

Ben

Disliked: Staff & service, property conditions & facilities
Took staff 45 minutes to check me in. Room was bright as day as blockout blind didn’t work. Noise of the pub and street travelled right through the room. May as well have slept in a cardboard box. It was also way too expensive for what it was.
Stayed 1 night in Oct 2022

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Handy location. Clean and tidy
Stayed 1 night in Sep 2022

10/10 Excellent

carmen

Stayed 2 nights in Sep 2022