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Reviews of Chic Unit with Rooftop Terrace near Sights & Shops

Chic Unit with Rooftop Terrace near Sights & Shops
Pyrmont, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.6/10

Cleanliness

Reviews

10/10 Excellent

Bryce S.

Liked: Cleanliness
great location
was a perfect location and good property
Stayed 5 nights in Mar 2023

2/10 Terrible

Tammy W., Toledo

Disliked: Cleanliness
Needs to be cleaned!!
1st of all, communication is horrible, they do not respond to your messages!! Next, the instructions for entering the building are incomplete. They do not tell you about having to use fob to gain entrance to your floor or what floor the apartment is actually on. Once we arrived in our apartment, it looks nothing like how it looks in the pictures, very deceiving! Furniture is dirty, needs to be cleaned, terrace is filthy! dead plants, ripped wicker on sofa, table had mold on it!! Living area, TV doesn't work, called 1st 2 days and never heard back, kitchen pot and pans have rust on the inside of the pans! Food & grease on tile behind stove, was never cleaned!! Countertop had grease on it. Also had a sweeper in the corner of the living room that was broken into 2 pieces!!! If this place is suppose to have enhanced cleaning I would say they need to learn what that means!! Also, light bulbs were out, battery dead on kitchen clock!! Build up of dirt all along the edge of the kitchen floor. I left a list of everything that was wrong and should be fixed, doubt that it will happen!! I have pictures of everything!!
Stayed 6 nights in Dec 2022

10/10 Excellent

Lynda G.

Liked: Cleanliness
Conveniently located
This stay was for work purposes. It was conveniently located. A 5 min walk to Darling Harbour (where we were working). The apartment is quite large and the large terrace was perfect to watch the Saturday night fireworks from.
Stayed 5 nights in Oct 2022

8/10 Good

Allan P.

Liked: Cleanliness
Great Location
This is a great apartment in a great location. It has plenty of room and everything you need. It doesn't have parking, and there is only 2hr parking in the street (24/7) which wasn't a problem when I booked. However things changed and I ended up having a vehicle which I had to park in an expensive carpark down the street. The only let downs were: 1) the condition of the balcony. I think there was some heavy rain prior to us arriving so it was a bit of a mess out there. 2) the light bulb in the kitchen was dead so no light in the kitchen 3) batteries in the TV remote were dead, so had to keep switching batteries between TV and AC remotes 4) only 1 set of keys and keyfob were provided. With 2 of us staying there and access control on the front door and elevator call, we had some problems with only having 1 key. A few minor issues that could be solved with perhaps more regular inspections, but overall we were very happy with the apartment and its' location.
Stayed 5 nights in Aug 2022
Response from VrboOwner on 9 Sept 2022
Hi Allan, Thank you for taking the time to provide feedback on your recent stay, we are so happy to hear that you loved our property. It's upsetting to hear that you experienced issues during your stay. One of the benefits of booking with MadeComfy is that we have a 24-hour Guest Experience team who is able to assist with any issues which may arise during your stay, we wish we had the opportunity to resolve the issues during your stay. I have shared your comments with our team so we can ensure that this is resolved for our future guests. We loved having you as our guest and hope to have the chance to host you again in the future. Kind Regards, The MadeComfy Team