Apartment, 1 Bedroom | Private kitchen
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Reviews of Botanik Apartment Hotel

4 out of 5
Botanik Apartment Hotel
533 Elizabeth Street, Surry Hills, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 125 reviews" "
Rating 8 - Good. 23 out of 125 reviews" "
Rating 6 - Okay. 2 out of 125 reviews" "
Rating 4 - Poor. 1 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

9.8/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tien Tung Celeste

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2024

8/10 Good

lihui

Liked: Cleanliness, amenities, property conditions & facilities
Have some issues during checkin as my flight in to Sydney was in the early morning and waited till 3pm for check in as i was unable to reach anyone and expedia and the contact number provided by expedia are all unreachable. The email sent to me was.. for some reason.. Only received a couple of days after i checked in. It was my mailbox issue. Apartment has two bathrooms and one was equipped with bathtub. Overall clean but one of the bedsheets have some bad looking stains. Comfortable beds. Kirchen was well equipped and spacious. Balcony is great to let in fresh air. Overall it was a great stay. Remember to request for late check out as the standard time is 10am which is way too early.
Stayed 7 nights in Dec 2023

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The only item I think should be added to the apartment is a full length mirror! I was staying here by myself as a female, and I felt very safe.
Stayed 10 nights in Dec 2023

2/10 Terrible

Vicki

Stayed 9 nights in Nov 2023

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We reserved a two bed apartment for one week. It was modern, spotless and really well equipped, full kitchen accessories, everything you need. We were given dishwasher tablets and washing detergent. Long balcony extenting the entire apartment. Easy check in. Good A/c. Washing machine and dryer. Wifi is fast. The building was quiet. Bus stop is close by or take a short walk to Central Station to get the light rail. Surry Hills is a lovely part of Sydney. I would recommend the property, one of the nicest I've rented. Thank you Suzanne and your team.
Stayed 7 nights in Oct 2023
Response from Suzanne on 21 Nov 2023
Dear Bernice, It sounds like you had a great stay which makes us very happy to read. Thank you for such a lovely review, we look forward to having you stay with us next time you are in town. All the best.Suzanne & The Management Team

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Very nice Apartment. A little clinical. But absolutely nothing to moan about. Very clean and very close to the tram and central
Stayed 6 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 8 nights in Aug 2023

10/10 Excellent

Kunjan

Liked: Cleanliness, amenities, property conditions & facilities
We stayed as a family of 6 and absolutely enjoyed our time. From initial communication to checkout - the process was seamless and easy. There is great connectivity to the rest of the areas because of proximity of a train station that is 10 mins walk from this home. Plenty of food and coffee shops nearby. The apartment itself was clean and modern with a kitchen setup for easy cooking.
Stayed 9 nights in May 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was an easy walk from Central Station, cafes and a couple of small grocery stores. We were comfortable in the apartment and could cook meals in the well appointed kitchen. A lovely stay.
Stayed 10 nights in May 2023

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was well equipped and comfortable in a great position.
Stayed 9 nights in Apr 2023

10/10 Excellent

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodation to mix business and vacay. The apartment was well set up for working remotely and perfectly comfortable as a vacation retreat. Plus, the location is conveniently located in Surry Hills, with restaurants, public transport and lifestyle shops nearby. Walking distance to Oxford Street and Haymarket areas too. Very helpful customer service too :)
Stayed 9 nights in Feb 2023

10/10 Excellent

Hamish

Liked: Cleanliness, room comfort
Fantastic apartment hotel
We have just stayed at the Botanik for two weeks. It felt like a home away from home. Great location close to the city center without being right in the middle. Short walk to central station to catch trains, buses and light rail to take you right downtown. The apartment was spacious clean and had everything we needed. Communication with Suzanne regarding checkin and out and for any questions was excellent. Highly recommend. We will try and stay here every time we come to Sydney.
Stayed 16 nights in Feb 2023

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, room comfort
Great apartment!
Awesome service and great apartment!
Stayed 8 nights in Feb 2023

10/10 Excellent

Peter

Travelled with group
Liked: Amenities, property conditions & facilities
The property was very delightful. We enjoyed the location of apartment in the building and location of property in the city. The view was amazing and staff (though virtual) was extremely helpful and accommodating. We would have preferred a sound bar for the TV.
Stayed 8 nights in Feb 2023

10/10 Excellent

Erhan

Travelled with family
Liked: Cleanliness
Super clean and well stocked modern apartment. Very well situated to walk anywhere at ease. The manager is very accomodating and ready to help when you need it. Big thumbs up for everything.
Stayed 9 nights in Feb 2023

10/10 Excellent

Wendy, Winton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet with great security everything worked properly and it was very clean
Stayed 6 nights in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Response from Suzanne on 21 Nov 2023
Dear Mark, Thank you for the 5 star review. Im glad to know you were happy with your stay. We look forward to having you stay again, some time in the future. Suzanne & The Management Team

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment.

10/10 Excellent

Sarat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property. Very clean and origanised.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, modern, spacious apartment

8/10 Good

Gamareza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very nice, strategic location, clean n compact the amenities.

10/10 Excellent

Samson

Liked: Cleanliness, amenities, property conditions & facilities
Best rentel on Expedia I have booked
Stayed 9 nights in Nov 2022

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, room comfort
Apartment had all I needed. Pillows were a bit hard and a full length mirror would be ideal in the bedroom or dressing room. Bedside tables need table lamps for softer light and reading in bed.. Ideal situation for transport near station and Surrey hills area. Balcony was not big enough to sit out on in this apartment but very well equipped and good communication.
Stayed 19 nights in Nov 2022

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience all round, great apartment and communication
Stayed 25 nights in Oct 2022

10/10 Excellent

John, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Washer and dryer in unit with washing powder. Dishwasher with tablets. Plenty of dish liquid. Ample supply of coffee and tea. Small carton of longlife milk.
Stayed 8 nights in Nov 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location great hosts , couldnt ask for anything more
Stayed 6 nights in Nov 2022

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing bed! THe kitchen was also well-equipped for a long stay.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, room comfort
Wonderful apartment!
Enjoyed our stay very much. The place is clean and quiet, and request for additional toiletries was quickly attended to.
Stayed 5 nights in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
it has everything you need just like your apartment at your real home from pots and pans to ironing boards and washing machines. it feels like you're just staying at another home.
Stayed 11 nights in Oct 2022

8/10 Good

Michael

Stayed 6 nights in Oct 2022

10/10 Excellent

Tiah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Akikazu, Yeppoon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The position was close to our sporting events and convenient to centeral Sydney hot spots. The apartment was perfect being self contained. We could prepare most meals for our sporting events and wash our sporting uniforms every evening, the unit was very convenient.
Stayed 8 nights in Sep 2022

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect for our needs. 3 large double bedrooms, 2 bathrooms, close to all amenities, would recommend location to anyone who wants to use public transport and see Sydney 👍👍👍
Stayed 9 nights in Aug 2022

8/10 Good

JOANNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and condition of apartment was great. Well maintained. Suzanne was prompt with her responses during the few days leading up to my check-in, though she needed a little prompting for sending of check in details. We heard the rubbish truck collection noises at 4.30am while sleeping (although apartment faced away from the main road). Place is a 15min walk away from Central station, area is safe in general and there are some eateries nearby. Self service check in and check out. Would recommend this place! Check in instructions were clear, but it took a little fumbling in the dark to see where the key boxes were.
Stayed 8 nights in Jul 2022

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New, modern and clean apartment with everything you need for an extended stay. The check in process was so seamless and quick. We had the apartment nicely set up for us upon our arrival and we cannot ask for a better place to live. Suzanne was fantastic and even accommodated a later check out so we could enjoy our last morning in the neighbourhood.
Stayed 8 nights in Jul 2022

10/10 Excellent

Ianthe

Business traveller
Liked: Cleanliness, room comfort
Modern apartment hotel in Surrey Hills
Convenient, modern apartment close to transport links to Sydney CBD. Reasonably quiet, but feels safe in the surrounding area. I have stayed twice this year and would recommend it.
Stayed 6 nights in Jul 2022

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property exactly what we needed for our trip to sydney, clean, quiet, well equipped great room sizes we travelled as a family with 3 kids. Even had family over for dinner and still didnt feel crowded with 10 of us in. Would highly recommend. Just a short bus journey into city or all the way to circular quay.
Stayed 6 nights in Jul 2022

6/10 Okay

Michal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location close to most services. Apartment lacked some facilities and equipment that I would have expected like a bottle opener, a mixing bowl etc for cooking . A small hand held vacuum would be helpful as no cleaning services until day 8. Provision of basics such as body wash is very limited so had to purchase. Adding info about what facilities are available for TV would be helpful - expected to have more than basic cable or an ability to plug in other functions to view Netflix etc
Stayed 6 nights in Jun 2022

10/10 Excellent

Karis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love how accommodating Suzanne was! Everything is prepared for us. Easy check-in and check out.
Stayed 7 nights in May 2022
Response from Suzanne on 21 June 2022
Dear Karis, Thank you for your lovely review, it was our pleasure to look after you on your holiday. We are really glad you enjoyed your stay with us at Botanik Apartment Hotel & we look forward to having you stay with us again some time in the future. Kind regards, Suzanne & The Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 18 nights in May 2022
Response from Suzanne on 21 June 2022
Thank you for your great rating of your stay at Botanik Apartment Hotel. We hope you choose to stay with us again on your return to Sydney. Kind Regards, Suzanne & The Team

10/10 Excellent

See Wai

Stayed 7 nights in May 2022
Response from Suzanne on 21 June 2022
Dear See Wai, Thank you for wonderful rating of your stay at our property - Botanik Apartment Hotel. We are so glad to read that you enjoyed your stay & we appreciate you sharing this with the World. All the best & we hope to see you again in the future. Kind Regards, Suzanne & The Team

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very central, easy check in process
Stayed 5 nights in Apr 2022
Response from Suzanne on 21 June 2022
Dear Andrew, Thank you for your perfect score & positive feedback of your stay with us at Botanik Apartment Hotel. It sure is great to be able to have guests enjoy our accommodation once again! We hope to see you again some time in the future. All the best. Kind Regards, Suzanne & The Team

10/10 Excellent

Kaylene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldnt fault it. Safe, clean, all things catered for. Wouldnt hesitate to stay there again.
Stayed 6 nights in Apr 2022

10/10 Excellent

YEE BUN HERBERT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic view from the 6th floor. Superb cleanliness; friendly staffs; close to a park and lots of food delivery options; easy to travel around by light rail or train. Great value for money.
Stayed 9 nights in Apr 2022

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

8/10 Good

TIMOTHY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2022

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, room comfort
Really good location near Central and Prince Alfred park/pool but quiet and restful.
Stayed 22 nights in Jan 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property had everything we needed. Perfect and in immaculate condition
Stayed 10 nights in Jan 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay very clean modern and has all the amenities you need and more. Suzanne communication was amazing fast and very clear And nothing was a bother or too much she was always happy to help. Highly recommend will definitely book it again. Thanks for the amazing experience.
Stayed 5 nights in Dec 2021
Response from Suzanne on 12 Jan 2022
Dear Mark. We are so pleased to know that you enjoyed your stay and greatly appreciate your recommendations. We look forward to welcoming you again to Botanik Apartment Hotel. Suzanne & The Team.

10/10 Excellent

Terence M., Montreal, Quebec, Canada

Liked: Cleanliness
Very pleasant stay
The facilities were very good, clean and comfortable. The cleaning staff superb. Would definitely stay there again.
Stayed 14 nights in Dec 2021