Reception

Reviews of The Capitol Hotel Sydney

4 out of 5
The Capitol Hotel Sydney
730/742 George Street, Haymarket, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 257 reviews" "
Rating 8 - Good. 82 out of 257 reviews" "
Rating 6 - Okay. 19 out of 257 reviews" "
Rating 4 - Poor. 4 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that wasn’t good was the shower water was inconsistent in temperature.
Stayed 4 nights in Mar 2024
Response from The Capitol Hotel on 27 Apr 2024
Hello Samuel, Thank you for your review. We apologize for any inconvenience caused by the water temperature during your stay. We have addressed this issue promptly to ensure a more comfortable experience for our guests. We appreciate your feedback and hope to welcome you back for a smoother stay next time.

10/10 Excellent

Sophia, Monterey Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for visiting Sydney.
Stayed 2 nights in Apr 2024
Response from The Capitol Hotel on 20 Apr 2024
Hello Sophia, Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for capitol theatre!
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 15 Apr 2024
Hello Amanda, Thank you for the review! We're delighted you found our location convenient for the Capitol Theatre. We look forward to welcoming you back!

10/10 Excellent

samuel g

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to everything clean and comfortable
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 13 Apr 2024
Hello Samuel, Thank you for your review! We're thrilled to hear that you found our hotel to be conveniently located, clean, and comfortable. We hope to have the pleasure of welcoming you back again in the future!

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had small selection but beautifully presented with fresh quality food. Room was a little on the small side but very comfortable
Stayed 2 nights in Apr 2024
Response from The Capitol Hotel on 13 Apr 2024
Hello Jamie, Thank you for your feedback! We're delighted to hear that you enjoyed the breakfast selections. Your comments regarding the room size and comfort are valued. We look forward to welcoming you back again soon!

10/10 Excellent

Emma

Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 25 Apr 2024
Hello Emma, Thank you for your review! We hope you enjoyed your stay and we hope to welcome you back in the future.

10/10 Excellent

Muoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello Muoi, Thank you for the review! We hope you enjoyed your stay and looking forward for your next stay with us!

8/10 Good

Samuel

Travelled with partner
Central to lower part of town ,theatre etc: Not enough hanging space in room, pillows too high & hard . Otherwise very comfortable .
Stayed 1 night in Apr 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello Samuel, Thank you for your feedback! We're glad you found our hotel centrally located. We apologize for any inconvenience regarding hanging space and pillow comfort. We do have a few alternative pillow options available, so please don't hesitate to ask our staff for assistance. We hope to welcome you back soon!

10/10 Excellent

JOHN WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms very clean, staff excellent, would stay again
Stayed 4 nights in Mar 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello John William, We're delighted to hear you had a great experience! It's fantastic that you found our rooms clean and our staff excellent. We appreciate your kind words and can't wait to welcome you back for another stay!

10/10 Excellent

elizabeth helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff! Had a great stay. Thanks 😊
Stayed 2 nights in Mar 2024
Response from The Capitol Hotel on 6 Apr 2024
Hello Elizabeth, Thank you for your kind words! We're thrilled to hear you had a great stay and found our staff lovely and helpful. Your feedback means a lot to us, and we look forward to welcoming you back!

10/10 Excellent

Ingrid

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out.rooms have everything you need.great location
Stayed 1 night in Mar 2024
Response from The Capitol Hotel on 21 Mar 2024
Hello Ingrid, Thank you for the great feedback! We're glad you found the check-in and check-out process easy and that our rooms had everything you needed. Our great location added to your experience. We hope to welcome you back soon!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for what you get in return
Stayed 3 nights in Mar 2024
Response from The Capitol Hotel Team on 17 Mar 2024
Hi Andrew, Thank you for sharing your feedback. We're sorry to hear that you felt the value did not meet your expectations. We're committed to providing a high-quality experience for all our guests, and we'll certainly consider your input as we strive to improve. We hope to have another opportunity to better serve you in the future.

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from The Capitol Hotel Team on 13 Mar 2024
Hi Rose,Thank you for the perfect rating! We're thrilled you had a great experience with us. Hope to see you again soon!

4/10 Poor

Fred

Travelled with group
Disliked: Property conditions & facilities
This hotel, located in the downtown area, is very convenient, but the size of the room is very small. We couldn’t unpack our suitcases because there is no place to put our clothes. We booked two rooms, none of the rooms had a closet.
Stayed 2 nights in Mar 2024
Response from The Capitol Hotel Team on 11 Mar 2024
Hi Fred,Thank you for your review and for highlighting our convenient downtown location. We understand your concerns about the room size and the lack of storage space for your clothes. We apologize for any inconvenience this may have caused during your stay. Your feedback is invaluable to us as we strive to improve our guest experience.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was centrally located within the city. It is close to the tram, bus station and 30 minutes from the airport. Everything in the hotel is new, clean and beautiful. The bed was so comfortable, like sleeping on a cloud. The reception desk employees were extremely helpful. Although the area seemed very safe, the security the hotel utilizes is a wonderful extra benefit.
Stayed 1 night in Mar 2024
Response from The Capitol Hotel on 10 Mar 2024
Hello William, Thank you for your positive feedback! We're glad to hear that our centrally located hotel, close to transportation and the airport, enhanced your stay. It's great to know that our helpful staff ensured a pleasant experience for you. Looking forward to hosting you again!

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor, staff & location - rooms not facing George St are very quiet. Could do with a 2nd lift - need more memory foam pillows available as alternative to over-stuffed pillows. Also instant decaf coffee would be great.
Stayed 4 nights in Feb 2024
Response from The Capitol Hotel on 10 Mar 2024
Hello Ingrid, Thank you for sharing your positive feedback! We're delighted to hear you enjoyed the great decor, staff, and location. We appreciate your suggestions for more memory foam pillows, and we've placed the order. We also take note of your request for instant decaf coffee. Looking forward to hosting you again soon!

8/10 Good

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Capitol Hotel is advertised as a 3-star facility. But it is next door to the Capitol Theatre, on the edge of China town, close to tram lines leading to Darling Harbour, the Sydney Bridge, Paddy's Markets and the Queen Victoria Building and to the airport. Train travel from the airport to Central Station was about 15 minutes leaving us less than a 10 minute walk to the hotel. It was perfectly placed for shopping and eating - as long as your first preference is Asian style foods. The rooms are bijou, clean and tidy. Though not spacious (well it is a city centre, budget hotel) there was enough space for two of for a week visit to Sydney. Minor complaints were occasional low hot water pressure, the double wardrobe space was halved by the placement of a fridge and kettle/cup shelf in one side and the other side has a safe, ironing board and iron. There were only 3 coat hangers - most of my clothes stayed in the suitcase and my wife claimed the hangers. Final niggle was that the small bar situated behind the reception desk closed at 21.30 - so order ealy if you want a nightcap in your room. To end on a positive all the staff were really helpful and friendly. I'd be happy to visit again.
Stayed 7 nights in Feb 2024
Response from The Capitol Hotel on 10 Mar 2024
Hello Owen, Thank you for your detailed feedback! It's wonderful to hear that you enjoyed the convenient location of The Capitol Hotel near various attractions and transport links. We appreciate your understanding about the room size, and we'll take note of the minor issues you mentioned for potential improvements. It's great to know that the staff was helpful and friendly. We look forward to welcoming you again on your next visit to Sydney!

4/10 Poor

LUIS, Camarillo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was decent for one day. The rooms are small and walls are thin ( you can hear everything from other rooms, hallway and street. This was a one day stay after we returned from the Withsundays but had stayed there 5 nights before heading to Hamilton island. We did not get any upgrades nor the courtesy drinks. This is not a 4-star hotel at all. Zero amenities! The location is the only thing that was somewhat convenient, but there are other hotel options. During our 5-day stay, water was liking from the toilet, it was reported and fixed right away but the floor was left dirty (water stains) for two days so there was no floor cleaning done by housekeeping.
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 11 Mar 2024
Hi Luis,Thank you for sharing your experience. We're glad you found the breakfast satisfactory and appreciate your feedback on the room size and noise levels. We're sorry if our service didn't meet your expectation. Your comments on the amenities, housekeeping, and maintenance issues have been noted, and we'll work on improving our services. The location is indeed a highlight for us, and we hope you'll consider giving us another chance to deliver a better experience in the future.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fridge in the room was useless. Everything else about the property was great. Reception staff and check in/out was good
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 2 Mar 2024
Hello Darren, Thank you for your feedback! We're pleased to hear that you had a positive experience with our reception staff during check-in and check-out. We apologize for any inconvenience you experienced with the fridge and we'll look into ways to improve it. We appreciate your understanding and hope to have the opportunity to welcome you back for another great stay!

10/10 Excellent

Rori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great location. Friendly staff
Stayed 3 nights in Feb 2024
Response from The Capitol Hotel Team on 27 Feb 2024
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay and found our location to be great. Our staff will be delighted to know their friendliness made your visit even more special. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Close to transit and safe were very friendly. Even allowed us to check-in early.
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 27 Feb 2024
Thank you for your kind review! We're thrilled to hear you enjoyed your stay, especially our convenient location and the friendliness of our staff. It was our pleasure to accommodate your early check-in request. We look forward to welcoming you back in the future!

8/10 Good

STELLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist booked a taxi for us to go to the airport. I was told the fare was about AUD 40, but we were charged AUD 80 instead. Please check it out to see whether we were scammed by the taxi driver Cab #2291 or the receptionist made the mistake.
Stayed 2 nights in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Stella,We're sorry to hear about the discrepancy with your taxi fare. The estimated fare from our hotel to the airport typically ranges from 40-50. Please contact the taxi company directly with your receipt for further assistance, as taxi fares are beyond our control.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Hannah,Thank you for your rating! We're glad you had a positive experience and hope to fully meet your expectations next time.

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished, safe and quiet. Staff were very helpful. The breakfast they provided was amazing
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 25 Feb 2024
Hi Karen,Thank you for your wonderful feedback! We're delighted to hear that you appreciated our beautifully furnished property, the safety, quietness, and especially our helpful staff and amazing breakfast. We look forward to welcoming you back for another great experience.

8/10 Good

Judy

Great location, close to central and light rail, comfortable beds and pillows, would definitely stay there again
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Dear Judy,Thank you for your kind words! We're delighted to hear that you found our location convenient and enjoyed the comfort of our beds and pillows. We truly appreciate your feedback and look forward to welcoming you back to The Capitol Hotel in the future. Should you need any assistance with future bookings or have any special requests, please don't hesitate to reach out to us directly.Warm regards,The Capitol Hotel Team

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Capitol Hotel is in the perfect location, located in central Haymarket - walking distance to many sites/restaurants/shops. We thought the staff at the hotel was always kind. The rooms were a little small, but the bed was extremely comfortable, and there were some great modern features (AC/ Smart TV/ Tablet) that made the room seem a bit updated. The drain in the shower was clogged and whenever we showered, the water kept pooling over into the entire bathroom (would check on that). Otherwise, had a lovely welcome gift to celebrate our anniversary, and appreciate the room credit options for greener behaviour during your stay. Would definitely stay here again specifically because of their convenient location!
Stayed 3 nights in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Dear Samantha,Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location convenient and enjoyed the amenities we offer. Your kind words about our staff are truly appreciated; providing excellent service is always our top priority.We apologize for the inconvenience you experienced with the size of the rooms and the issue with the shower drain. Your feedback is invaluable to us, and rest assured, we will address this matter promptly to ensure that it doesn't happen again in the future.We look forward to welcoming you back to The Capitol Hotel in the future. Please don't hesitate to reach out to us directly if there's anything we can do to make your next stay even more memorable.Warm regards,The Capitol Hotel Team

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great atmosphere and very friendly staff
Stayed 1 night in Feb 2024
Response from The Capitol Hotel Team on 13 Feb 2024
Hi Jonathon,Thank you so much for your kind review, we appreciate the feedback! We are glad to hear you enjoyed the atmosphere and helpfulness from our staff.We hope we are able to host your next stay in Sydney! Kind regards, The Capitol Hotel Team

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and a great room overall
Stayed 3 nights in Jan 2024
Response from The Capitol Hotel Team on 4 Feb 2024
Hi Christian, Thank you for your wonderful review! We're delighted to know that our location, friendly staff, and the quality of our rooms contributed to a great experience for you. We look forward to welcoming you back soon!

10/10 Excellent

THAO

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again.
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 1 Feb 2024
Hello Thao, We're delighted to hear that you had a positive experience, and we look forward to welcoming you again on your next stay.

10/10 Excellent

Yushi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location, friendly staff, offers everything meets basic needs, ok size room for 2 adults and 2 kids. Interior is kind of old but clean, narrow hallways and low ceiling
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 28 Jan 2024
Hello Yushi, Thank you for your positive review! We're delighted to hear you enjoyed our central location, friendly staff, and that our facilities met your basic needs. We look forward to welcoming you back for another stay in the future!

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast coffee very good
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 26 Jan 2024
Hello Linda, Thank you for your review! We're pleased to see you enjoyed the breakfast and coffee. We hope you had memorable stay and we hope to welcome you back soon!

6/10 Okay

Shivone

Travelled with group
The property was in a great location, however, housekeeping needs to be updated.
Stayed 3 nights in Jan 2024
Response from The Capitol Hotel on 25 Jan 2024
Hello Shivone, Thank you for your feedback! We appreciate your positive comments about our location and we will address the issue to housekeeping to ensure a better experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Raquel Alda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 25 Jan 2024
Hello Raquel, Thank you for the 5 stars! Hope you had enjoyable stay with us and looking forward to welcome you back in the future. Thank you.

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 25 Jan 2024
Hello Katherine, Thank you for the 5 stars! Hope you had enjoyable stay with us and looking forward for your next stay.

10/10 Excellent

HIREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Chinatown. Walkable street right out from the hotel. Great hotel for tourists. Enjoyed out 4 day stay. Friendly staff.
Stayed 4 nights in Jan 2024
Response from The Capitol Hotel on 22 Jan 2024
Hello Hiren,Thank you for the review! Glad to hear you had a very well spent 4 days in Sydney and we are part of it. It's wonderful to know that our friendly staff contributed to your positive experience. We look forward to welcoming you back for another enjoyable stay!

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 20 Jan 2024
Hello Linda, Thank you for the review! Hope you had an enjoyable and looking forward for your next stay with us.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised. Terrific stay.
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 15 Jan 2024
Hello Glenn, Thank you for the review! We're thrilled to hear that your stay was exactly as your expected would be! Thank you for choosing us, and we hope to welcome you back for another terrific stay in the future.

10/10 Excellent

Danchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from The Capitol Hotel on 13 Jan 2024
Hello Danchen, Thank you for the great review! We glad that you enjoyed your stay with us and hope to welcome you back in the future for another stay.

8/10 Good

Angela

Liked: Cleanliness, staff & service
Staff were great and the bed was comfy, but there were a few weird quirks - the room had no tissue box (is that normal practice?) and was very oddly designed. Who put the toilet in a corner with a wall in front of it? I had to sit diagonally on the loo! Not sure what the rest of the rooms are like but 306 has a weird AF bathroom
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 12 Jan 2024
Hello Angela, Thank you for your feedback. We're pleased to hear you appreciated our staff's efforts and found the bed comfortable. We apologize for the unconventional design for the bathroom in your room; your comments are valuable for our ongoing improvements. We hope you consider staying with us again, and we'll ensure a more seamless experience in the future.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 11 Jan 2024
Hello Leanne, Thank you for the review! We hope you had enjoyable stay with us and hope to welcome you back in the future!

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
The pillows are to big and hard, Karratha international hotel have 3 different pillows on Offer soft med and I
Stayed 2 nights in Jan 2024
Response from The Capitol Hotel on 11 Jan 2024
Hello Casey, Thank you for your feedback! We apologize for the inconvenience from the pillow, we do actually have few options for the pillow which available on request. If you have any specific preferences for your next stay, feel free to let us know in advance, and we'll do our best to accommodate your needs. Thank you for choosing us, and we hope to welcome you back in the future

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Capitol Hotel on 11 Jan 2024
Hello Ferdinand, Thank you for the review! We hope you had an enjoyable stay with us and hope to welcome you back for another stay in the future.

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff..from the receptionist jasmine to the manager ..to the lady at the breakfast table ..to the staff getting us a taxi to the airport. Breakfast very good would recommend this place ..a treasure
Stayed 2 nights in Dec 2023
Response from The Capitol Hotel on 11 Jan 2024
Hello Melody, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our staff! It's great to know that you enjoyed our breakfast and overall found our place recommendable. We appreciate your recommendation and look forward to welcoming you again in the future

8/10 Good

Mitchal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location but could be better
Hotel is in a good location short walk from Central Station and two light rail stops close by so easy to get too. Lots of shops bars and restaurants close by, walking distance to all the main sights. Check in was easy. Room recently renovated very modern and clean, a bit small and lack of hanging and storage space. Breakfast good quality but only a little of everything put out at any one time so had to wait for refill often. Small breakfast area not convenient. Generally tables not cleaned or laid out with cutlery etc available. Felt a bit chaotic.
Stayed 6 nights in Dec 2023
Response from The Capitol Hotel on 11 Jan 2024
Hello Mitchal, Thank you for your feedback! We appreciate your positive comments about our location and the recent renovations. We're sorry to hear about the inconvenience with the room size and storage. Your input on the breakfast area is valuable, and we'll work on improving the experience. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Capitol was such a pleasant surprise - great value, great location, and exceptional staff that went above and beyond to assist us. Thrilled with this find and we’ll definitely be back!
Stayed 1 night in Dec 2023
Response from The Capitol Hotel on 11 Jan 2024
Hello Laura, We're delighted to hear you had such a positive experience at The Capitol! Thank you for your kind words. We can't wait to welcome you back for another enjoyable stay. Safe travels until then!

8/10 Good

Tianxi

Liked: Cleanliness, staff & service, amenities
Great service. But the room is really small.
Response from The Capitol Hotel on 11 Jan 2024
Hello Tianxi, Thank you for the review! We are glad to hear that we are able to deliver a great service during your stay! We appreciate your feedback on the room size and will take it into consideration for future improvements. We hope to have the pleasure of welcoming you back to The Capitol Hotel!

10/10 Excellent

Xuguang, Seoul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super nice staff and excellent service
Stayed 3 nights in Dec 2023
Response from The Capitol Hotel on 7 Jan 2024
Hello Xuguang, We are glad to hear that we provided you with great customer service and hope we have the chance to welcome you back!

10/10 Excellent

Nicolas

Stayed 2 nights in Dec 2023
Response from The Capitol Hotel Team on 31 Dec 2023
Hello Nicolas, Thank you for your review!. We hope to welcome you back next time.

10/10 Excellent

Ingrid

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is most helpful. The rooms are comfortable, excellent shower with great drainage into the floor waste. Asked for and received thinner pillows without delay. No noise from other rooms. Great to be able to stream from my phone to the tv.
Stayed 1 night in Dec 2023
Response from The Capitol Hotel on 28 Dec 2023
Hello Ingrid, Thank you for your amazing review! We're pleased to hear that our staff was helpful, and you enjoyed the comfort of our rooms, excellent shower, and streaming capabilities. Your satisfaction is our priority, and we look forward to hosting you again for another enjoyable stay.

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Great stay! Super affordable right in the centre of the city. Loved the room, the cleanliness, super friendly staff and incredible breakfast!!
Stayed 1 night in Dec 2023
Response from The Capitol Hotel on 26 Dec 2023
Hello Chloe, Thank you for your review! It is amazing to hear you had a great stay with us and we hope to have the opportunity to welcome you back!