Swans Lagoon Holidays from AU$852

I have used the Holburn previously many times over the past 10 years. That is why I booked there this trip. I was really disappointed. The property is now very tired looking and in need of a complete refurbishment. My apartment had many cockroaches running around the unit so I had no choice but to put all food etc in the fridge at all times. Thank goodness there were cafes and eateries nearby. The reception staff seemed to keep strange irregular hours, so connecting with them was difficult. Also, read their cancellation policy. They do not refund. Overall, I would not stay there again as it wasn't a pleasant stay.

Perfect apartment for a short stay in townsville

Very conveniently located within the city with access to all amenities. The room was all clean with nice comfortable bedding. However, the toilet flush system was malfunctioning and hand bath sink was blocked or clogged up when in use at the time which was reported to the receptionist.

The location was great . The bed was the worst bed I have ever slept on avoid level 2 room 8 . It was as hard as a rock , perhaps reception could have mattress toppers on hand should you need it which would have made all the difference from a good stay to a great stay .

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.