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Reviews of Hillview Heritage Estate

3 out of 5
Hillview Heritage Estate
7277 Illawarra Highway, Bowral, Sutton Forest, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Beverley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The views from the property were great. The studio was disappointing. The floors were dirty upon arrival, the curtains were filthy and torn. The single chair in the living was torn and in disrepair. There was no water in the small Kitchen area so you were carrying water from thhe bathroom. There wasn't enough tea bags.
Stayed 1 night in Jul 2022

10/10 Excellent

Kim

Stayed 3 nights in Jul 2022

2/10 Terrible

Neville

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was rustic The property inside was filthy with dirt and grime on inside of windows
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Loved our stay. Hospitality fantastic. Rough around the edges but that's what made it great. If you're looking for something rustic in the Southern Highlands - this is a fantastic choice.
Stayed 2 nights in Jun 2022

8/10 Good

Lee

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming older-style property with lovely views. Very quiet and relaxing. A bit chilly for warm-weather visitors! Winding unsealed driveway.
Stayed 1 night in Apr 2022

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful rustic old farm house. Excellently appointed in a lovely location with its own sculpture park,
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

Belinda, Wollongong

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding views and grounds surrounding the property. Old country charm with hot showers and warm cosy beds to keep you warm on those chilly highland nights.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020

6/10 Okay

Will, Manly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a few hicaps at checkin. Our room wasn’t cleaned properly. We had essentials missing from the room. But other then that, it would have been a great stay.
Stayed 1 night in Jul 2020

8/10 Good

Greg, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall we really enjoyed our stay. The place did feel “well worn” and could do with a bit of maintenance. Little details made the stay slightly less than perfect: only two of four beds had working electric blankets, the old couches and wobbly chairs weren’t very comfortable, matches but no firestarters provided to light the wood fire. Otherwise it was great. Wonderful location, grounds and sculpture garden. Helpful staff. Roomy, clean, comfortable beds, well heated and cozy, great hot bath and shower.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the country feel, the views and the location. It is very short drive to Moss Vale and Berrima.
Stayed 2 nights in Jun 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner rang to find out about our arrival times, very personable. Delightful ambience retainied, wonderfully quiet. Was very tempted to stay on. Will return for a longer retreat.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

This place is an awful place. I prepaid for a cottage and Damien gave the cottage away to someone else. He did not have the courtesy to call us and let us know; he just told us when we turned up in the early evening. He then became aggressive when we did not accept his decision. We agreed to leave and Damien undertook to pay the money back after we gave him all the details. We had to go back to last minute and get them to help. We still have not received the monies back.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant heritage cottages in a rural setting. Sculptures add to the rural setting.
Stayed 3 nights in Nov 2019

4/10 Poor

PeterGroves

Disliked: Staff & service
Facilities not at a good standard. Very tired. No ironing board or iron! A shower head that would not stay in place Breakfast supplies totally inadequate
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful property
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Cottage 3, Baron Wakehurst - Smelly gas heater, no light in bathroom,telivision on the blink and unsafe chairs. Would request cottage no 2 next time.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very rustic and beautifully peaceful with cows in the meadow, high on the hill with a great view. Steeped in history and lots of space. My partner found the lack of kitchen facilities and a washing basin in the kitchenet a problem. Service from owner was wonderful and warm days helped.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous charm and a lovely relaxing atmosphere and was very relaxing Especially good that we were able to bring our dog that had its own little yard st the rear of the cottage
Stayed 1 night in Jul 2019

10/10 Excellent

Bronwyn, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we had were beautifully restored, spacious, full of light, with views over the surrounding countryside, and a long verandah that got the morning sun
Stayed 2 nights in Jul 2019
Response from Damien on 25 July 2019
Thank you Bronwyn. We are pleased you enjoyed your stay and hope to see you again soon. Regards Damien

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historical value of the property and the sculptures.
Stayed 2 nights in Jul 2019
Response from Damien on 25 July 2019
Thank you!

10/10 Excellent

Wayne, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perched on top of a hill this beautifully located property has extensive views with unique artworks and heritage features dotting the surrounding lawns
Stayed 2 nights in Jul 2019
Response from Damien on 25 July 2019
Thank you Wayne. We are pleased you enjoyed your stay and hope to see you again. Regards Damien

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious with a lovely view. While there was no kitchen we could manage with the microwave.
Stayed 2 nights in Jun 2019
Response from D on 2 July 2019
Thank you for staying with us and this response. Looking forward to seeing you again. Cheers Damien.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historic property located on vast grounds. Very comfortable and large rooms.
Stayed 1 night in Jun 2019
Response from Damien on 25 July 2019
Thank you!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place.
It was great. Will stay again sometime in the future. One night was not really long enough for the area. Easy to get to from Sydney.
Stayed 1 night in Jun 2019
Response from Damien on 25 July 2019
Thank you Alan. I am pleased you enjoyed your stay and look forward to seeing you again. regards Damien

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
History and comfort
Lovely place to stay, full of history. Couple of things could have made it even better. Maybe a welcome pack and some of the history of the place... some suggestions for eating places and what to do. Also having wifi would have been good although that may not have been possible due to its location but a little frustrating especially as limited info on area or the history so the internet had to fill that gap. Most hotels and guest houses have some sort of information about the place etc. Having a DVD player is fine but it means either you have to bring your own or go shopping is a little issue too but otherwise was really nice place to stay and soon found some great places to eat and occupy our weekend. The only other thing was that a real fire would have been nice as there was a fireplace but may have been too much of a hazard give the nature of the place.
Stayed 3 nights in Jun 2019
Response from Damien on 25 July 2019
Thank you for your feedback Henry. Yes unfortunately we are not able to allow the fireplaces to be lit due to the historic nature of the property. Regards Damien

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A unique place in the Southern Highlands which is also pet friendly. No frills but comfortable and great location.
Stayed 2 nights in Jun 2019
Response from Damien on 25 July 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful unique stay. Highly recommended. Will definitely return
Stayed 2 nights in Feb 2019
Response from HVHH on 20 Feb 2019
Thank you for your kind words

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint cottage in Southern Highlands
Such a lovely peaceful cottage in which to unwind and de stress. Beautiful setting. Very clean and comfortable.
Stayed 2 nights in Jan 2019
Response from Damien on 6 Feb 2019
We are so thrilled that you enjoyed your stay

4/10 Poor

Cherri, Canberra

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel allows pet to stay, however, we checked in on a very hot day, it was 40 degrees outside, and there was no a/c, not to mention a fan, we had to quickly drop our belongings and went out so that our dogs can cool down in the car. It was extremely hot in the cottage and with no a/c or fan available, it was unbearable to stay in the cottage. 2 hours later after looking for a place around Mossvale to sit down outside in the heat with two dogs, we decided to check out and pay full-price for the 2 nights we booked not expecting that the living conditions would be in this horrific stage. If you are traveling with dogs during summer time, please bear in mind that the cottage doesn't have any a/c or fan, and if you and your dogs are able to cope with this temperature (38 degrees+) without a fan or a/c, you should be fine to stay here.
Stayed 2 nights in Dec 2018
Response from Damien on 20 Feb 2019
Hi Cherri. Unfortunately your stay with us coincided with extreme weather conditions. All of our cottages have fans and two of them also have air conditioning. Had you made us aware there was no fan in your cottage we would have happily found one for you. Regards Damien

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really great, loved the art installat
Stayed 2 nights in Nov 2018
Response from HVHH on 20 Feb 2019
We very happy that you enjoyed the sculptures

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful county place
Restful and close to bush walking and restraunts Picturesque views surrounding hotel.
Stayed 2 nights in Nov 2017
Response from Your Hillview Team on 12 Dec 2017
Dear Guest, Thank you very much for your review and kind words. We hope we will be welcoming you again at Hillview.