Ratings based on 2,651 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 20/05/2019
Property was excellently positioned and very clean and comfy
Comment from Hotel Management
20/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
5 out of 5
by A verified traveller

Posted 20/05/2019
Comment from Hotel Management
20/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
5 out of 5
by A verified traveller from Punchbowl

Posted 19/05/2019
Good location, reasonable vallet parking, good stagg
Comment from Hotel Management
19/05/2019 by Matt C, Hotel Management
Dear Monte, Thank you for the great review of our hotel. We are pleased you had an enjoyable stay with us and hope to see you back again soon! Kind Regards, Matt Curran- Front Office Manager
5 out of 5
by A verified traveller

Posted 18/05/2019
Friendly staff, great breakfast and also excellent location close to CBD.
Comment from Hotel Management
18/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the great review of our hotel. It is very pleasing to see you enjoyed both our hotel offerings and also our location. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
4 out of 5
by A verified traveller from Gosford

Posted 18/05/2019
Good location to Central Station and bus routes. Nice clean comfortable room. Staff very friendly. Disappointed that room was not made up on second day while we were out all day.
Comment from Hotel Management
18/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for passing on your feedback. Please accept my apologies for the error with your room not being serviced on the second day. I have passed this comment on to our Executive Housekeeper for follow up. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
5 out of 5
by A verified traveller

Posted 12/05/2019
Great location friendly staff, big room comfortable bed
Comment from Hotel Management
13/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
2 out of 5
by A verified traveller

Posted 12/05/2019
Rooms were clean and modern. Food was very disappointing. Ended up very sick from a curry that had rice and chicken that appeared reheated and pretty much the texture of rubber. Accommodation was great but suggest eating elsewhere.
Comment from Hotel Management
18/05/2019 by Matt Curran, Hotel Management
Dear Guest, Thank you for passing on your feedback. These comments have been passed on to the appropriate managers. Kind Regards, Matt Curran- Front Office Manager
4 out of 5
by A verified traveller from Singapore

Posted 12/05/2019
Clean and spacious with a free upgrade to an executive room
Comment from Hotel Management
13/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
5 out of 5
by A verified traveller

Posted 11/05/2019
Comment from Hotel Management
11/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the great review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran- Front Office Manager
5 out of 5
by A verified traveller from Singapore

Posted 05/05/2019
The hotel is within walking distance to the Central train station. Friendly staff who were always ready to respond to enquiries.
Comment from Hotel Management
09/05/2019 by Matt C, Hotel Management
Dear Guest, Thank you for the review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran