2 outdoor pools
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Reviews of Fiesta Resort

3 out of 5
Fiesta Resort
Sitio. Dacuman, Brgy. Ipil, Surigao, Surigao del norte

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed at this property a year before and there are constant improvements being made to the facilities and the area around it. The beds aren't the typical foam mattresses you can find elsewhere, they are nicely firm.
Stayed 1 night in Feb 2024

6/10 Okay

Imelda

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

David Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean; nice pool; easy access to beach; outstanding, friendly and helpful staff. The evening chef rustled up a bespoke seafood option that catered to my wife’s dietary restrictions without advance notice. Would have liked kettle and tea/coffee in room. Live music on Sunday evening had more volume than talent, but thankfully didn’t go on too long. Overall we enjoyed our stay and are happy to recommend.
Stayed 3 nights in Aug 2023
Response from Maria on 28 Aug 2023
Hi sir..thank you so much for your recommendation.It is always our pleasure to serve guests at our best.See you again soon sir!

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing to keep in mind about this area. It's in an area that regularly gets hit by Typhoons. So the surrounding area has very visible scars of those storms (especially the dire condition of the road). Additionally the village nearby is pretty typical of the area. The staff does a great job of keeping the guest areas clean and in working order. The landscaping is charming and maintained. The food at the restaurant is good and has enough variety to satisfy. I recommended this resort to travelers who want to go to areas that haven't yet become another generic resort town.
Stayed 12 nights in Feb 2023

8/10 Good

MELLANY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management very considerate and accommodating with our needs. Food very delicious.
Stayed 1 night in Dec 2022
Response from LS on 5 Dec 2022
Thank you for staying our establishment. Hope to see you again here, safe trip God bless

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2022

2/10 Terrible

Maricel

Stayed 4 nights in Aug 2022

8/10 Good

Richard, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Gave us dishes & silverware for our food and ice for our drinks. Helped me with the dive boat.
Stayed 2 nights in May 2022

10/10 Excellent

Tom&Jean, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely wonderful. Always trying to help. Always trying to make the stay as enjoyable as possible. Our deluxe room came with an amazing breakfast. The pool was immaculate and not overcrowded. The beach is just across the street and the water was perfectly clear as well. At the end of our stay the staff helped us get to the bus terminal. Thank you...
Stayed 1 night in Jan 2020

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined by a few small issues, and a thief!
Overall it was a great stay, but on the last day the hotel staff insisted on taking some drinks we had purchased off us. That is THEFT plain and simple, and I HATE thieves. So petty and completely ruined for me what would have been such a great experience. Also... We stayed in 'deluxe' room, where the shower rail had been ripped off the wall... The door lock had VERY sharp edges, and both me and my wife cut ourselves on it... and there was always ants in the room... Could have done better!
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, was always ready to help out.
Stayed 1 night in Oct 2019
Response from Dawn on 21 Nov 2019
Thank you for your review. We are glad you stayed well here. Hope to see you again. Salsmat po

4/10 Poor

Frustrated

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in what they called “suite”. Yes, the room was big with a hot tub BUT, the tub do not have water connection therefore, you can’t use it. If you like loud music then you’re fine because there’s always music playing from around 8:00 to 22:00. Internet connection is only by the pool area so, if you want internet connection in your room, please do not stay in this hotel because you will be very frustrated. Do not stay in this hotel if you’re afraid of cockroaches and dust worms. I was so afraid to touch the furnitures/bed frames because it looks as if it was never cleaned/wipes for months. Our blankets is made of sewed together curtains, (by hands).
Stayed 4 nights in Jun 2019
Response from Virginia on 8 July 2019
Hello sir. I apologize about your uncomfortable staying. Based on your advice, we will strive for better service. Thank you

2/10 Terrible

Bob

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Annoyingly loud music playing during the days and evenings at the pool. So loud that it eminates though the rooms. The pool is very popular with the locals and is a big attraction, so it is usually full of people and kids not staying at the resort. Food and service is mediocre. Untrained staff means well. Staff is usually taking care of the owner rather than the customers. Isolated area, poor beach access, didn't clean the room daily. We had enough and left early.
Stayed 4 nights in Apr 2019
Response from Jefferson Dayono on 5 May 2019
Hello Mr. Ronald.. Sorry for uncomfortable during your staying. Especially those time for weekends in summer here.. Then we are under making fence and cleaning our beach site now.. maybe we can control our beachsite soon after finish construction sir.. I think our staffs forgot informed about makeup room service. we offer daily cleaning when the guests ask the service... We will try continue better service for our guests sir. I apologize again all your complains and we will develope ourselves follow your advise sir. Thank you so much

10/10 Excellent

Matti

Liked: Staff & service, property conditions & facilities, room comfort
Mr Matti
I stayed in a week at this hotel, the pool was a lot reserved for schools so we could not use the pool. The price does not include the cleaning of the apartment, upon request we received one cleaning per week, thanks to the henchmen. Staff are delighted to help each time. Apartment moderate. terrace and chairs are not on the table. The restaurant's food is good though the fish is on the list it did not get. Price quality ratio good, breakfast also good .. I thought I would come again !!
Stayed 6 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Stephen

Liked: Room comfort
Disliked: Staff & service
Nice pool
We arrived late to find no one to help us for 10 mins, the pool was excellent as was the room but service was very poor and staff untrained. We ordered a meal on arrival it took 2 hrs this was not good. At breakfast there was rice and fish no menu for westerners over all I would not recommend fiesta until they improve customer service
Stayed 1 night in Jun 2018