Beach Hotels & Resorts in Surat Thani from AU$86

"Yes"

"Wonderful staff! Clean, spacious, bright room. Great pool and beach area. Breakfast was good, lots of options. Beach restaurant is nice as well. Shuttle to town and night market from the hotel."

"We really enjoyed our stay at La Vela. It is a beautiful modern resort with good food and service. The surrounding streets are great with lots of dining and a huge night market 4 days a week. "

"We loved our 3 day stay at this beautiful hotel on a lovely beach. The staff were charming and welcoming, especially Phumi. We loved our room overlooking the adult pool and near the beach. Very comfortable beds, good wifi, delicious breakfast. We particularly liked the restaurant on the beach in the evenings. We noticed a very charming children's zone near reception. We would love to return."

"Best hotel "

"Do not stay here. Issues experienced during our stay • Breakfast was not included, despite us believing we had paid for accommodation with breakfast included. This was disappointing and unclear at booking and check in. • Water frequently did not run at all in the rooms. • When water was available, there was little to no water pressure, making showering and basic hygiene difficult. • Toilets often would not flush. • When toilets did flush, they regularly blocked, creating unhygienic and distressing conditions. • Room key cards consistently failed to work throughout the entire stay, repeatedly locking us out of our rooms. • Staff would reset one key card, only for the other cards assigned to the same room to stop working, meaning the issue was never properly resolved. • There was a strong and persistent smell of sewage in and around the rooms. • Bedside lamps in each room would not turn off at all, impacting sleep and comfort. • At checkout, the hotel attempted to charge us for minibar items that were never used, totalling approximately 1500 baht across four rooms. • Management verbally agreed to refund one night for all four rooms and instructed us to process this through Hotels.com, however the hotel has since ignored all refund requests and follow ups from Hotels.com. • After checkout, communication and accountability completely stopped, continuing the poor service well beyond our stay."

"We had a pleasant stay, it is walkable to a lovely beach. The bathrooms could do with a little updating but the shower was nice. Staff we're friendly. Biggest disadvantage was the fact you had to spend 300 thai bhat one way to get into khao lak its definitely not walkable. On the plus side it was lovely quiet resort with nice food."

"The hotel is very basic but compared to other hotels it is well worth the price. If you plan on lounging at your reort this is not the place. This place is in a prime location and will save you money to do all tje adventures near by. It is right next to 2 amazing bars with live music so it is a great spot if you want to have fun at night but can get a little loud."