The Royal Surakarta Heritage - Handwritten Collection in Solo City Centre offers a quiet retreat from urban exploration. Enjoy the outdoor pool with a poolside bar, onsite shops, and spa treatments. Free in-room WiFi keeps you connected.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is AU$46
AU$46
includes taxes & fees
26 May - 27 May
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The Royal Surakarta Heritage - Handwritten Collection
Luxury hotel located in Solo City Centre
Take advantage of a poolside bar, shopping on-site and a coffee shop/cafe at The Royal Surakarta Heritage - Handwritten Collection. Treat yourself to a massage, a manicure/pedicure or a body treatment at the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Luggage storage, meeting rooms and massage treatment rooms
Room features
All 150 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and deep-soaking baths
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 121000 per person
Airport shuttle fee: IDR 120000 per vehicle (one-way)
Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does The Royal Surakarta Heritage - Handwritten Collection have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Royal Surakarta Heritage - Handwritten Collection?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Royal Surakarta Heritage - Handwritten Collection on 26 May 2026 start from AU$46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Royal Surakarta Heritage - Handwritten Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Royal Surakarta Heritage - Handwritten Collection?
Self-parking and valet parking are free at this property.
What time is check-in at The Royal Surakarta Heritage - Handwritten Collection?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Royal Surakarta Heritage - Handwritten Collection?
Checkout is at noon.
Does The Royal Surakarta Heritage - Handwritten Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6 AM-11 PM on request. A fee of IDR 120000 per vehicle applies.
Where is The Royal Surakarta Heritage - Handwritten Collection located?
Located in Solo City Centre, this luxury hotel is within a 10-minute walk of Mesjid Agung, Pasar Klewer, and Klewer Market. Gede Market and Radya Museum Library are also within 10 minutes. Solo Jebres Station is 24 minutes by foot and Solo Balapan Station is 30 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 75 out of 170 reviews
10 - Excellent
75
Rating 8 - Good. 54 out of 170 reviews
8 - Good
54
Rating 6 - Okay. 22 out of 170 reviews
6 - Okay
22
Rating 4 - Poor. 13 out of 170 reviews
4 - Poor
13
Rating 2 - Terrible. 6 out of 170 reviews
2 - Terrible
6
Reviews
Verified
6/10 Okay
Endah
20 Dec 2025
Liked: Staff & service
Disliked: Amenities
It’s our third times staying at Heritage for the last 6 years love the location, friendly staff and great breakfast. It’s good to know the hotel is practicing eco system. My disappointment was there is no hand towels and extra toilet paper(I have to request them). The bath M
A great location and although a modern building (it was a bank HQ at one time) is well set out ho showcase Java culture.
Wesley Eric
Stayed 3 nights in Aug 2023
Verified
6/10 Okay
Fraser J
7 Oct 2025
Average Night
Very nice room space to layout things, large room, nice bathroom.
A/C terrible had to move rooms once second room OK.
Pool very nice prefect temperature.
Staff helpful but lacked English speaking staff. This is a problem for me.
No place near to eat.
Impressive heritage decor and artefacts layered upon a modern construction that is airy. Spacious room and feature swimming pool. Easy rickshaw distance to both palaces and to batik museum. Good value. Best nights’s sleep with high quality towels etc… Staff all very helpful.
Andrew
Stayed 2 nights in Sep 2024
Verified
10/10 Excellent
Stephen
28 Aug 2024
Liked: Cleanliness, staff & service, amenities
This hotel needs some TLC regarding their upkeep and maintenance, all over. BUT. It's an amazing hotel with plenty of culture and art displayed and built into it. Rooms are spacey and feels homey.
Staff is amazing and breakfast is very good. Rooms can be cleaner - specially lamp sheds and toilet was leaking a bit. The main concern I had was contacting the property before arrival to arrange a shuttle from airport- called, tried chatting via whatsup but couldn’t get any help
Daniel
Stayed 6 nights in Nov 2023
Verified
4/10 Poor
Michael
26 May 2025
Liked: Amenities
Disliked: Property conditions & facilities
This Royal Surakarta is overrated. The photos of the rooms i booked were totally different from the rooms i got. When you walk in the first thought is wow this is great, again the maintenance on the room was very little. The air-conditioning controller didn't work and the room temperature was bearly comfortable. I would not recommend this hotel.
The lobby and restaurant are decent, but everything in our (tiny) room was chipped, scratched, marked, broken or not functioning properly, including things like broken toilet seat, shower that didn’t drain, marks on ceiling and wall etc. The gym was dirty with machines that were rusted and broken.
Wouldn’t thought the 5 star hotel have poor amenities and cleanliness.
The towel looks worn, poor bathroom lighting, stain in bathtub, the bed lamp is not function, the blanket dirty
So we have to move to another room at around 2am..
Though The staff is very friendly and helpful
We stay at 7th floor
An advice would be a room renovation or before guests check in, there should be room inspection to check everything meet the 5star hotel requirements as I didn’t pay cheap to stay there
The room as no air circulation , seems that nobody stays in for years , it was smelly , very humid in the room , clothes and sheets were weat by humidity , air conditionning very old not working in the first room they give me ! Stains in the bathroom . Really need to renovate ! Also I was able to ear everything people were saying in the other room. Not soundproof walls that s for sure . Not a MGALLERY collection as I have seen other places in the world . Should be rated 2 starts not more.
I was not satisfied with my recent stay of 3 nights at this hotel. Three serious complaints:
1 Upon check-in at 2:00 pm my room was not ready yet, and I had to wait more than an hour in the lobby before the room was ready.
2. For New Years Eve I decided to treat myself to a steak tenderloin dinner, the most expensive item on the menu. But what they served was a small and tough piece of steak, with lots of gristle that was definitely not steak tenderloin.
3. I suffered some serious wounds on my arm due to an extra mechanical lock that had been added to the door, and that had very sharp corners. The bleeding was serious because some skin was torn off. The hotel made a bandage for it initially, but it did not heal quickly so I subsequently went to a medical clinic in Bali for professional medical care that cost me 2,480,000 Rp total for the initial visit and a course of antibiotic medicine, and then a return visit to change the wound dressing. I had to keep wound dressings on for 8 days, which prevented other activities like swimming and a normal shower. The design of that lock was dangerous and the lock was not even necessary.
Lokasi hotel strategis di tengah kota, design sangat unik berkonsep Jawa.
Beberapa kali menginap disini, selalu menghadapi kondisi ac kamar yang tidak optimal dan sdh dicek namun tetap tidak bs dingin.
Pemeliharaan dan perawatan perlu ditingkatkan supaya sesuai dg standar Accor intl
Fint hotel og store rom. Litt kjedelig frokost for en som ikke er fra Asia. Også måtte vi betale for 1 frokost fordi dem mente vi var 5 voksne og 3 barn, men når jeg bestilte så står det barn opp til 17 år og 4 personer var under 17. Det var ikke mye penger men litt irriterende. Så da ble det dessverre ett annet hotel når vi var i Solo 2 uker senere.
Lobby ist sehr schön.
Fitnessraum vorhanden, aber eher heruntergekommen. Für die meisten Übungen jedoch in Ordnung.
Frühstücksangebot ist gut.
Pool mit schöner Aussicht.
Jedoch war unser Zimmer ziemlich abgewohnt und auch nicht sauber. Daher die 2 abgezogenen Punkte.