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Surabaya River View Hotel

3.0 star property
Unwind by the pool or indulge at the cafe. Enjoy city views with easy access to shopping at Tunjungan Plaza.

Choose dates to view prices

Surabaya River View Hotel offers a vibrant retreat in the heart of Genteng. Close to Tunjungan Plaza, enjoy an outdoor pool, children's pool, coffee shop/cafe and restaurant while staying connected with free WiFi; plus free valet parking and luggage storage for added convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is AU$32
includes taxes & fees
26 May - 27 May

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About this property

Surabaya River View Hotel

  • Hotel near Tunjungan Plaza
  • You can look forward to a coffee shop/cafe, a bar and a restaurant at Surabaya River View Hotel. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool
    • Free valet parking
    • Luggage storage, a vending machine and a 24-hour front desk
  • Room features
  • All 63 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with hydromassage showers and shampoo
    • 42-inch LED TVs with digital channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Does Surabaya River View Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Surabaya River View Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Surabaya River View Hotel on 26 May 2026 start from AU$32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surabaya River View Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surabaya River View Hotel?

Valet parking is free at this property.

What time is check-in at Surabaya River View Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Surabaya River View Hotel?

Checkout is at noon.

Where is Surabaya River View Hotel located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Taman Hiburan Rakyat and Tunjungan Plaza. BG Junction and Grahadi are also within 15 minutes. Surabaya Kota Station is 29 minutes by foot and Surabaya Pasar Turi Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

8.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I wish they did have a recycling bin, it was good overall. Nothing bad to say at all. I would definitely come here next time.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Nette kamer en ruim. Badkamer eenvoudig maar voldoende, bar op het dak was prettig
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hab mich direkt super wohl gefühlt. Sehr zuvorkommendes und aufmerksames Personal. Frühstücksbuffet war auch mehr als ausreichend. Konnte an der ein oder anderen Stelle vielleicht eine kleine Renovierung vertragen, aber im großen und ganzen super Empfehlung für Surabaya!
Stayed 2 nights in May 2025
Verified

4/10 Poor

Mireia

Disliked: Cleanliness
Laa habitaciones necesitan una mano de pintura, están todas las paredes manchadas. Al meternos en la cama a las 11 pm, nos dimos cuenta que las sábanas estaban manchadas y tuvo que venir el chico de recepción a cambiarlas pero nos puso unas que estaban "menos manchadas"!!! ya que el mismo chico nia dijo que todas estaban parecidas.... ¡lamentable! Además, necesitaba lavarme el pelo y pedí un secador de pelo en recepción, pero el chico me dijo que estaban todos "ocupados" y ya eran las 11 pm! Vaya que habia huéspedes que después de utilizarlos, se los habian quedado toda la noche. Una falta de control por parte de recepción, necesitaba lavarme el pelo y no pude!! A todo esto, no he recibido ninguna disculpa ni ningunacompensación por parte del hotel al hacer el check out.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Merone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propreté inacceptable

L eau de la piscine étant sale et le fond de piscine jaunâtre , impossible pour nous de nous baigner dedans avec la chaleur extérieur .nous avons decides de demander à hôtel.com le changement d hôtel avec un remboursement , ni l’ hôtel ni le site hôtel. Com nous ont remboursé et pourtant nous avons pris via le site un autre hôtel plus chère avec pour l histoire avec une piscine digne de propreté . Pour information la nourriture proposée au bar terrasse n est pas non plus à la hauteur du prix proposé et ni de qualité en rapport au pseudo standing de l hôtel . Déception totale Pour la prestation des deux sites.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Apr 2025
Verified

8/10 Good

Hiroshi

Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Yuni Sari

Stayed 1 night in Jul 2024