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Palm Park Hotel Surabaya

Property class: 3.5

Choose dates to view prices

Located close to Cheng Hoo Mosque and Grand City Surabaya, Palm Park Hotel Surabaya provides an art gallery on-site, a shopping centre on-site and an arcade/games room. The on-site restaurant, Kemiri, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$36
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a chair, a television, and a brick-patterned wall.

Deluxe Triple Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

A modern living room with a dining area, a sofa set, and a TV mounted on the wall.

Suite

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Smart Room

A hotel room with a bed, bedside table, and a brick-patterned wall.

Smart Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk with a computer, a TV, and a modern headboard.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Surabaya is home to Palm Park Hotel Surabaya. Grand City Surabaya and Surabaya Plaza Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore New Kenjeran Beach. Cheng Hoo Mosque and Ampel Mosque are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142

What's nearby

  • Gelora 10 November Stadium
    6 min walk - 0.6 km
  • Grand City Surabaya
    3 min drive - 2.4 km
  • Surabaya Plaza Shopping Mall
    4 min drive - 2.7 km
  • ITC Surabaya Mega Grosir
    6 min drive - 4.7 km
  • Pasar Atum Mall
    6 min drive - 4.4 km

Getting around

  • Margorejo Station
    8 min drive
  • Surabaya Gubeng Station
    11 min drive
  • Surabaya (SUB-Juanda)
    47 min drive

Restaurants

  • Bakwan Surabaya
    6 min walk
  • Sate Kelopo Pelataran Tambaksari
    7 min walk
  • Bubur Ayam Bang Ali
    10 min walk
  • HapPup KaZa
    6 min walk
  • Ketan Duren-Angsle-Ronde rindu cafe
    6 min walk

About this property

Palm Park Hotel Surabaya

  • Hotel near Grand City Surabaya
  • Located close to Cheng Hoo Mosque and Surabaya Plaza Shopping Mall, Palm Park Hotel Surabaya provides an art gallery on-site, a shopping centre on-site and an arcade/games room. The on-site restaurant, Kemiri, serves breakfast. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a ballroom
    • Concierge services, 9 meeting rooms and coffee/tea in reception
    • A 24-hour front desk, a banquet hall and a lift
  • Room features
  • All 101 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 40-inch LED TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 6,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 50,000 for adults and IDR 50,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kemiri

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping centre

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: IDR 250000
Late check-in subject to availability
Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 250000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 50000 for adults and from IDR 50000 for children
  • Self-parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Palm Park Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palm Park Hotel Surabaya?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Palm Park Hotel Surabaya on 23 Aug 2026 start from AU$36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palm Park Hotel Surabaya?

Self-parking is available for IDR 6000 per day.

What time is check-in at Palm Park Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of IDR 250000 (subject to availability). Late check-in is available from 1:00 PM to 5:00 PM for a fee of IDR 250000.

What time is check-out at Palm Park Hotel Surabaya?

Checkout is at noon. Late checkout is available for IDR 250000 (subject to availability).

Where is Palm Park Hotel Surabaya located?

Situated in Surabaya, this hotel is 1 mi (1.6 km) from Cheng Hoo Mosque, and within 3 mi (5 km) of Grand City Surabaya and Surabaya Plaza Shopping Mall. Tunjungan Plaza and Ampel Mosque are also within 3 mi (5 km). Surabaya Gubeng Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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