Mercure Surabaya Grand Miram
4.0 star property

Hotel with 3 restaurants, near Tunjungan Plaza
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Surabaya Grand Miram

Photo gallery for Mercure Surabaya Grand Miram

Outdoor pool, pool loungers
Exterior
Premium bedding, free minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Overview of Mercure Surabaya Grand Miram

7.8

Good

Popular amenities

  • Spa
  • Hot tub
  • Breakfast available
  • Pool
  • Parking included
  • Parking available
The price is AU$57
Price available on 5/4/2024

Check out the area

Jl Raya Darmo 68 - 78, Surabaya, East Java, 60189
  • Popular LocationSurabaya Zoo18 min walk
  • Popular LocationTunjungan Plaza3 min drive
  • Popular LocationSurabaya Plaza Shopping Mall3 min drive
  • AirportSurabaya (SUB-Juanda)33 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Twin Room, 2 Single Beds (Premier)

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed (Premier)

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Surabaya

Located in Surabaya, Mercure Surabaya Grand Miram is in the city centre. Tunjungan Plaza and Surabaya Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Korea Park and Taman Bungkul. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Surabaya Zoo - 18 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Plaza Shopping Mall - 3 min drive
  • Submarine Monument - 3 min drive
  • Grand City Surabaya - 4 min drive

Getting around

  • Margorejo Station - 4 min drive
  • Surabaya Gubeng Station - 13 min drive
  • Surabaya (SUB-Juanda) - 34 min drive

Restaurants

  • McDonald's - 4 min walk
  • McDonald's & McCafé - 4 min walk
  • Hoka Hoka Bento - 3 min walk
  • Cafe Endok Ceplok - 8 min walk
  • Kayanna Restaurant - 4 min walk

About this property

Mercure Surabaya Grand Miram

Hotel in the business district
You can look forward to a poolside bar, a corner/local shop and a free daily manager's reception at Mercure Surabaya Grand Miram. Treat yourself to a massage, reflexology or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and a poolside location. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), bike hire and motorhome/coach/lorry parking
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
Room features
All 257 rooms offer comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Indonesian

Sustainability

Sustainability practices

100% renewable energy
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 30,000 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: IDR 135,000 for adults and IDR 67,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee Cafe
  • Ebisu
  • Lan Hua Chinese Restoran
  • Trimurti Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 135000 for adults and from IDR 67500 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Valet parking fee: IDR 30000 per day
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Surabaya
Mercure Surabaya
Surabaya Mercure
Mercure Surabaya Hotel
Mercure Surabaya Hotel Surabaya
Mercure Surabaya Java
Mercure Surabaya
Mercure Surabaya Grand Miram Hotel
Mercure Surabaya Grand Miram Surabaya
Mercure Surabaya Grand Miram Hotel Surabaya

Frequently asked questions

Does Mercure Surabaya Grand Miram have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Surabaya Grand Miram?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Surabaya Grand Miram on 5 Apr 2024 start from AU$56.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Surabaya Grand Miram pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Surabaya Grand Miram?

Self-parking is free at this property.

What time is check-in at Mercure Surabaya Grand Miram?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Surabaya Grand Miram?

Checkout is at noon.

Does Mercure Surabaya Grand Miram provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 220000 per vehicle applies.

Where is Mercure Surabaya Grand Miram located?

Located in the heart of Surabaya, this spa hotel is within a 15-minute walk of Korea Park, Taman Bungkul, and House of Sampoerna. Surabaya Zoo and Lapangan Thor Stadium are also within 1 mile (2 km). Ngagel Station is 23 minutes by foot.

Mercure Surabaya Grand Miram Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 78 reviews" "
Rating 8 - Good. 41 out of 78 reviews" "
Rating 6 - Okay. 14 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The TV was not working and couldnt get a usb charger / was pretty dark in the room
Stayed 1 night in Jul 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SURABAYA JULY 2023
Nice hotel in a good location in Surabaya CBD. Staff were also very firendly and helpful. Like a lot of hotels post pandemic though the hotel is starting to show its age a little bit so will need renovating at some stage before too long.
Stayed 3 nights in Jul 2023

8/10 Good

I

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dusty Room lacking maintenance
We got room on 6th floor, we requested for a smoke free room - and we got a room on the older wing (this hotel was previously Mirama Hotel), however we found out the bathroom was running out of soap, refrigerator was non functioning and the chair cushion were dusty. I am allergic to dust - so the whole time I was there I kept on sneezing. very 'painful' experience.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist
Stayed 3 nights in Mar 2019

8/10 Good

Wielanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After all just 👌
It was ok The hotel is old but still nice Japanese restaurant was very expensive and the ramen noodles not so tasty.
Stayed 6 nights in Feb 2019

8/10 Good

KEKWEE

Liked: Cleanliness, staff & service
Mercure Surabaya review
Mercure Surabaya is well located in the city, getting around is not difficult. The hotel is suited for business travelers and couples as it has decent facilities for everyone including pool, gym, spa, etc. and a good collection of restaurants
Stayed 2 nights in Jan 2019

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, decent price, close to downtown, friendly staffs.
Stayed 5 nights in Oct 2018