Hotel Santika Premiere Gubeng - Surabaya

Property class: 4

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Close to Tunjungan Plaza, Hotel Santika Premiere Gubeng - Surabaya provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Treat yourself to spa services, such as aromatherapy, reflexology or a massage. The on-site local cuisine restaurant, The Travellodge, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premiere Room King

Room

Premiere Room King

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Room

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Junior Suite Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room King

A modern hotel room with a bed, bedside table, remote control, and a flat-screen TV mounted on the wall.

Deluxe Room King

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Deluxe Room Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Room King

A hotel room with a large bed, a desk, a chair, and a TV.

Executive Room King

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Executive Twin Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite Room

Room

Suite Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 320 reviews
The price is AU$114
includes taxes & fees
31 Oct - 1 Nov
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About the area

Located in Surabaya Center, a neighbourhood in Surabaya, Hotel Santika Premiere Gubeng - Surabaya is near a metro station. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Atlantis Land Surabaya and Ciputra Waterpark are also worth visiting. Visit our Surabaya travel guide
Map
JL. Raya Gubeng No. 54, Surabaya, East Java, 60281

What's nearby

  • Submarine Monument
    14 min walk - 1.2 km
  • Surabaya Plaza Shopping Mall
    14 min walk - 1.2 km
  • Grand City Surabaya
    17 min walk - 1.4 km
  • Rumah Sakit Umum Daerah Dr. Soetomo
    3 min drive - 2.4 km
  • Tunjungan Plaza
    4 min drive - 2.4 km

Getting around

  • Wonokromo Station
    12 min drive
  • Surabaya Gubeng Station
    14 min walk
  • Surabaya (SUB-Juanda)
    40 min drive

Restaurants

  • Boncafe
    1 min walk
  • Depot Karimun Jawa
    3 min walk
  • Starbucks
    2 min walk
  • Toko Kopi Tuku
    2 min walk
  • La Ricchi Ice Cream
    3 min walk

About this property

Hotel Santika Premiere Gubeng - Surabaya

  • Upscale hotel near Tunjungan Plaza
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and car hire on-site at Hotel Santika Premiere Gubeng - Surabaya. Treat yourself to spa services, such as aromatherapy, reflexology or a massage. The on-site local cuisine restaurant, The Travellodge, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a free local area shuttle and an electric car charging station
    • A banquet hall, a ballroom and free newspapers
  • Room features
  • All 230 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Coffee/tea makers, daily housekeeping and desks

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Frequently asked questions

Does Hotel Santika Premiere Gubeng - Surabaya have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Santika Premiere Gubeng - Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Premiere Gubeng - Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Santika Premiere Gubeng - Surabaya?

Check-in start time: 2:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Santika Premiere Gubeng - Surabaya?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Santika Premiere Gubeng - Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Hotel Santika Premiere Gubeng - Surabaya located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Submarine Monument, Surabaya Plaza Shopping Mall and Sharp Bamboo Monument. Dyandra Convention Center Surabaya and Balai Pemuda are also within 1 mile (2 km). Surabaya Gubeng Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santika Premiere Gubeng - Surabaya Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 87 reviews
Rating 8 - Good. 40 out of 87 reviews
Rating 6 - Okay. 2 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very good breakfast. Wait time for the elevator quite long at times. Although the room and the floor was nonsmoking, there was a slight smell of old cigarettes everywhere,
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to Siloam Hospital. Near city centre. Food options are great. Location-wise great. Pool and gym are small. Pool have no dress code, I saw a kid swimming with no clothes, kinda off putting. Cleanliness generally ok/acceptable but definitely could have been better.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us a room with an amazing city view. It was a pity that there was no possibility to open the window. It was a surprise to see that a pianist played the piano in the lobby. Exclusive!!! Very charming! The selection of the breakfast was eye-opening! Huge selection and great food… It was unusual to see that that the hotel staff collected the food remaining next to the buffet. Should you do it somewhere where the guest can’t see it easily? It was not a pleasant experience. Except that the hotel deserves five stars! Excellent hotel!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent two nights at the hotel having never used this chain before -- and I was very pleased. Hotel staff were super friendly, room was nice size, modern and very comfortable. Breakfast selection was excellent! Property is overall very nice, and good location to get about. My only feedback was to make the gym more modern and larger -- especially for that style of hotel. Otherwise, excellent stay and I would use the hotel again!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
De kamer die ik had was wat gehorig. Voor de rest prima hotel
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

별로입니다

방에 크고 좋았지만 욕조가 없어 불편했어요. 그리고 아침식사를위한 식당이 정말 별로였어요 인도네시아 음식에 익숙하지 않은사람들에게는 추천하고 싶지 않아요
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても、過ごしやすいです。

部屋はとても清潔、タオル類もビニール袋に入れてある。 マスクも部屋にありました。
Stayed 2 nights in Mar 2021
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

Awesome

No comment
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장차 갔는데 가격도 비싸지 않고 깔끔해서 만족합니다
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Room and toilet ia big. Breakfast spread was good and plentiful
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent services.👍

The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Stayed 4 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

review of Hotel Santika Premiere Gubeng - Surabaya

Place is close to Central Business District, good food round the corner and many big malls are not too far away
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

ビジネスの出張には十分

出張で4日宿泊しました。部屋も綺麗でしたが、唯一朝のエレベータ街が数分を要する事が気になりました。 対応は非常に良いです。wifi環境TV、無料の水ペット４本、シャンプー、石鹸、歯ブラシ、髭剃り等アメニティも問題ありませんでした。周辺を散策していないので、レジャーではどうかわかりませんが、ビジネスユースには十分なホテルでした。
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menyenangkan

Petugas sangat ramah, room bersih dan makanannya super
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the downtown

View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pengalaman nginap di hotel mid town, ngage;

Mudah pencarian dan tidak terlalu jauh dari airport, sekitar hotel ada mall dan kuliner yg lengkap
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service

Sound proofing

I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in the city area

I always stay in this hotel during my trip to Surabaya because the location is in city area and the room is clean & staffs are very friendly. But this time a bit disappointed. 1. I booked the premiere room but the receptionist did not check properly & give us the deluxe room. Luckily I stayed before and ask for change. 2. The bath room drainage is stuck when bathing become flood. Have to call everyday to fix it. 3. On the last night of my stay, my opposite room was smoking and they open the door. It made the smoke go inside the room. My wife had complained and the staff had remind them but after awhile they do the same thing until my wife very suffocated and cant breathe well. We request to change room & the staff act fast & change the room immediately. I'm very glad for the good service otherwise we unable to sleep as it was midnight.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

The hotel is convenient for you to train station.

The hotel is convenient for you to train station and keep tidy, provide good service. The front desk hotel staff is polite and good arrangement for room check-in service.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We got upgraded into Junior suite without additional charge. Really nice treat from this hotel. This is the 2nd time we stay at the Santika hotel premier Gubeng Surabaya A wide variety of breakfast selection ...
Stayed 1 night in Feb 2018