Sports facility

Reviews of Merrima Court Holidays

4 out of 5
Merrima Court Holidays
12 Merrima Ave, Kings Beach, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 213 reviews" "
Rating 8 - Good. 80 out of 213 reviews" "
Rating 6 - Okay. 16 out of 213 reviews" "
Rating 4 - Poor. 2 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Malcolm Craig Manager on 20 Dec 2023
Thanks Tina, Your welcome anytime, Happy Christmas. Regards Malcolm Craig Manager

10/10 Excellent

CAMERON

Travelled with family
Liked: Cleanliness, room comfort
Ocean views
We spend a week and enjoyed the views and breeze from the 2nd floor apartment. Located close to everything. Relaxing week was had.
Stayed 7 nights in Dec 2023
Response from Malcolm Craig Manager on 11 Dec 2023
Thank you Cameron for this lovely review. So glad you loved apartment 11 its only recently been added to the Holiday Rental Pool. Hope we see you again soon Regards Malcolm Craig Manager

10/10 Excellent

Madelene

Stayed 7 nights in Dec 2023
Response from Malcolm Craig Manager on 22 Feb 2024
Hi Madelene for this great review, Sorry about the delay in responding. Was not aware it was here. Hope to see you again. Malcolm Craig Manager

10/10 Excellent

Rannay

Liked: Cleanliness, property conditions & facilities
We loved our stay here. Location was great. Everything you need as a family of 4 with our spoodle. We will be back!!
Stayed 8 nights in Nov 2023
Response from Malcolm Craig Manager on 11 Dec 2023
Thank you for thisa great review Rannay. So happy you loved apartment 2. Have a great Christmas ands get back here real soon. Regards Malcolm Craig Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great full week stay here! Beautiful ground floor unit with ocean view, walking distance to everything on Kings Beach. Customer service was excellent. Thank you!
Stayed 7 nights in Oct 2023
Response from Malcolm Craig Manager on 11 Nov 2023
Hi Matthew, Thank you for sharing your thoughts, exspecially since they were all fantastic. Apartment 2 has only recently been refurbised and returned to the holiday rental pool and we are extremely grateful for your response. Hope to see you here again soon. Regards Malcolm Craig Manager

10/10 Excellent

Madonna

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Excellent property with everything required and wonderful views from comfortable outdoor deck furniture.
Stayed 2 nights in Nov 2023
Response from Malcolm Craig Manager on 6 Nov 2023
Thank you for taking the time and for giving us a great review Madonna, Hopefully you will be back again soon Regards Malcolm Manager

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Malcolm Craig Manager on 24 Oct 2023
Hey Jason, Thank you for this lovely review. We hope to see you and your family here again soon. Regards Malcolm Craig Manager

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Happy to be there.
Stayed 7 nights in Oct 2023
Response from Malcolm Craig Manager on 17 Oct 2023
Hey Barbara, Happy to have you and your relatives from Poland here with us for the week. I'd be ecstatic if you rated us 5, but happy with hapy. Regards Malcolm Craig Manager

8/10 Good

Elizabeth

Travelled with family
Stayed 5 nights in Oct 2023
Response from M Craig Manager on 12 Oct 2023
Thank you Elizabeth for this review, see you next time. Regards Malcolm Manager

10/10 Excellent

Amii

Stayed 4 nights in Sep 2023
Response from Malcolm Craig Manager on 24 Oct 2023
Thank you for this lovely review Amii, we hope to see you here again soon. Regards Malcolm Craig Manager

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location close to everything. Apartment had everything we needed.
Stayed 4 nights in Sep 2023
Response from M Craig Manager on 20 Sept 2023
Hi Krystal, Thank you so much for taking the time to leave this lovely review. We hope to see you here again soon. Regards Malcolm Craig Manager

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Although the property is a little older in decor it has all you need, the location is fantastic and the customer service from property manager is five stars , I would stay there again and my friends who live in colaudra will recommend to any visitors they may have and can't accommodate themselves.
Stayed 4 nights in Sep 2023
Response from Malcolm Craig Manager on 16 Sept 2023
Hey Lara,It was a pleasure having you and your family stay with us. Yes the apartment you stayed in is waiting for the lounge to be replaced. We look forward to welcoming you all again. Regards Malcolm Craig Manager

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2023
Response from M Craig Manager on 1 Sept 2023
Warren, you are a gentleman, and it was a pleasure having you and your family stay with us. Hopefully we see you again soon. Warmest Regards Malcolm Craig Manager

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, heaps of room and close to the surrounding shops and beaches
Stayed 7 nights in Jul 2023
Response from Malcolm Craig Manager on 17 Aug 2023
Thank you Justin for this lovely review. Hopefully you and your family will return soon. Regards Malcolm Craig Manager

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach. Nice unit
Stayed 2 nights in Jul 2023
Response from Malcolm Craig Manager on 1 Aug 2023
Hi Nikki, Thanks for the great review and for choosing Merrima Court Holidays. Hopefully we see you again soon. Regards Malcolm Craig Manager

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, well managed and maintained. TV in bedroom didn’t work but manager tried to sort it. Otherwise well located, clean and well equipped. 3 bedroom units are very large and have a decent view of Kings Beach from the balcony. Easy walk to bar/coffee shops/pub/restaurants, and town isn’t far either.
Stayed 2 nights in Jun 2023
Response from M Craig Manager on 19 June 2023
Hi Paul, Thanks for this lovely review. The aeriel was the problem with the TV. Hope we see you back here soon. Regards Malcolm Craig Manager

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, room comfort
We’ll be back
Very well priced and perfectly situated. Friendly and helpful staff.
Stayed 5 nights in Jun 2023
Response from Malcolm Craig Manager on 13 June 2023
Hi Judith, Wow, what can I say? What a wonderful review, complete with pictures!. I don't often see that in reviews. Sincerly hope we have you and your family back again soon. Regards Malcolm Craig Manager

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
That we could take our small dog there it was great
Stayed 3 nights in Jun 2023
Response from M Craig Manager on 6 June 2023
Hi Garry, Thanks for the review, it was a pleasure having you stay with us and thanks for leaving the apartment so neat. Regards Malcolm Craig Manager

10/10 Excellent

Keeraya

Liked: Cleanliness, amenities, property conditions & facilities
So nice to stayed here don’t want to go back home.
Response from M Craig Manager on 29 May 2023
Thank you for this lovely review Keeraya, I hope to see you again soon Regards Malcolm Manager

10/10 Excellent

DONALD

Liked: Cleanliness, room comfort
Excellent
Great management, super location. Recommend HIGHLY
Stayed 5 nights in May 2023
Response from Malcolm Craig Manager on 17 May 2023
Donald, what can I say after your comments, except, Thank You for this great review. Very glad you got home to Port Macquarie ok and we look forward to having you back here again soon. Regards Malcolm Craig Manager

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2023
Response from Malcolm Craig Manager on 16 May 2023
Thanks Ken for the review, Lovely having you stay with us, hopefully you'll be back soon. Regards Malcolm Manager

10/10 Excellent

Ada

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately I couldn’t stay here for my whole trip because I was sick. My friends treated the place very poorly and despite that, the manager was extremely understanding of my position. Malcolm - the manager - is so sweet and the apartments are absolutely lovely with a great view! It’s an adorable place for families or couples to get away from the day-to-day. I loved Merrima court holidays!
Stayed 4 nights in Apr 2023
Response from Malcolm Manager on 5 May 2023
Hello Ada, Thank you for this great review. I guess it takes awhile for people to really get to know each other. Yes, your friends let you down, but at least now you know. You have been lovely and are welcome any time. Warmest Regards Malclom Manager

10/10 Excellent

Katherine

Stayed 3 nights in Apr 2023
Response from M Craig Manager on 29 May 2023
Thank you for this lovely review Katherine, hope to see you again soon Regards Malcolm Manager

8/10 Good

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Malcolm Craig Manager on 16 May 2023
Thanks Geoff for the review, Lovely having you stay with us.

8/10 Good

Tony

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice place. Bit dated. Great management and staff
Stayed 2 nights in Mar 2023
Response from Malcolm Craig Manager on 2 Apr 2023
Thank you Tony, Feel a bit dated myselfs sometimes. Regards Malcolm Craig Manager

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe and Secure parking, easy walking distance to the beach, cafes' and Bars
Stayed 1 night in Mar 2023
Response from Malcolm Craig Manager on 29 Mar 2023
Hi Andrew,Thanks for the review. Regards Malcolm Craig Manager

10/10 Excellent

Chia Ling

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Malcolm Craig Manager on 29 Mar 2023
Thank you very much for this lovely review. We hope to have you here again. Regards Malcolm Craig Manager

10/10 Excellent

Rhiannon

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and had everything we needed. Well overdue for a renovation which it’s getting next week. We will definitely be back to see it’s facelift, and booking the same room to enjoy it all again!
Stayed 2 nights in Sep 2022
Response from M Craig Manager on 1 Oct 2022
Thank you Rhiannon for this great review. Yes the renderer is scheduled to be here on the 8th. Cant wait.Regards Malcolm Craig Manager

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious well equipped apartment. So close to the beach and cafes, and a short walk to local shops.
Stayed 4 nights in Sep 2022
Response from Malcolm Craig on 23 Sept 2022
Thank you Nicole, it was a pleasure you and your family stay with us. Regards Malcolm Craig Manager

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was neat and tidy and in close proximity to shops, food and the beach. We thoroughly enjoyed our stay
Stayed 2 nights in Jul 2022
Response from Malcolm Manager on 7 July 2022
Hi Stacey, Thanks for staying here and posting this review

10/10 Excellent

Amanda

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a beachside holiday with your puppo. Comfortable and well-appointed. It was lovely to relax on the patio watching the ocean. Unit 1 was on the ground floor, so very easy to go in and out with the dog. Good shutters and curtains for privacy from the pool area when needed. Great to have the esplanade footpath right at the end of the street, as well as a bunch of good cafes. Bring along some day-to-day items if staying for more than a night (toilet paper, hand soap, dishwashing liquid, etc.). Malcolm was a wonderful host. Thank you for a lovely stay.
Stayed 2 nights in May 2022
Response from Malcolm Craig Manager on 3 June 2022
Hi Amanda, Thank you for the review and fine comments. It was a pleasure having you here. Thank you also for leaving the apartment in such a tidy fashion. I still think you pulled the wool over my eyes though. I'm sure that was a small pony you had as a pet. Such a nice pony though. We do have a size limit, so its lucky he was so lovely. Regards Malcolm Craig Manager

8/10 Good

Brian

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Awesome
Amazing place - awesome property manager.
Stayed 2 nights in Sep 2021
Response from Malcolm Craig Manager on 22 Sept 2021
Sorry you didn't leave your name, so that i could thank you personally, however, many thanks, come back anytime. I could get used to being called awesome. Regards Malcolm Craig Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was within an easy walk to the beach and a wide range of local restaurants and cafes. The hill was a bit steep for walking but great ocean view from the balcony.
Stayed 6 nights in Jul 2021
Response from Malcolm Craig Manager on 18 July 2021
Thank you for this review. Hope you get back here soon. Regards Malcolm Craig Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious, and well located
Stayed 2 nights in Jun 2021
Response from Malcolm Craig Manager on 16 June 2021
Thank you for your rating. Would thank you personally but you haven't left a name.

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, room comfort
Beautiful location and friendly staff, will be back
Stayed 1 night in May 2021
Response from Malcolm Craig Manager on 7 May 2021
Cameron, Thank you so much for this great review. It makes the efforts we all put in worthwhile. We look forward to welcoming you back Regards Malcolm Craig Manager

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2020
Response from M Craig Manager on 13 Jan 2021
Thanks Mark. Always love reviews that score us 100%. Not for our sake, for yours. It means your holiday was everything you wanted and needed. Thanks for staying here. Regards Malcolm Craig Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at 2am, which was pre arranged with the manager who agreed to leave keys outs for us. However When we arrived we were met by a rude manager who told us our car was waking everyone up. This was due to us having to remove surf boards from the car roof so it could fit under the door of the entrance to garage. Late the morning I attend the office to check as I was sure I had booked a 3 bedroom apartment not 2 a bedroom. Once again I had to deal with a rude and arrogant manage who laughed in my face about making a mistake with my booking. Quote “I love it when the customer is wrong, sorry just let me enjoys this for a minute” I found this very upsetting as I had just drove 1000km through the night with my family of 7. The manager informed me that due to the fire safety rules he could only allow 6 people to stay in the apartment. Meaning one person would have no where to sleep/stay. He offered no help or compassion towards our situation. Just laughed at me. We had gone out for a swim to return to find the manager had been through our apartment without asking (he had my mobile). This was unsettling. I had to rewash all plates & cutlery as there was dry food on them. there was No bin or sanitary bin in the toilet. I went and bought a small one as a family member was on their period. For the amount of money that we paid to stay there I was let down not just by the manager attitude & by the room. I will not be recommending this place to anyone.
Stayed 3 nights in Dec 2020
Response from Malcolm Craig Manager on 30 Dec 2020
Dear Reader, Please read other reviews about our property and see within those reviews, comments written that often recommend myself and my staff. However I will address the comments left in this review. I was awoken at 2.00am by another guest complaining about a loud diesel engine making a lot of noise. As 70% of Merrima Court's bedrooms are at the back of the apartments their windows face the reception and garage area. I heard the noise myself and said to the guest on the phone i would investigate. Our garage clearance is 2.0 Meters. Surfboards on the rack on the vehicle exceeded that height. No problem if they turned their engine off. I showed them how to work security on the lift and walked them to their apartment. The next morning the late arrival came to the office and said I had put them in a 2 bedroom apartment and they had paid for 3 bedrooms. Please understand that if i had made that error, the guest would have rang Expedia/Wotif and Expedia/Wotif would have found them alternative accommodation to equal or exceed what they had paid for if I couldn't provide to my guest what they had paid for. Expedia would have then debited that amount to my account. At this time of the year that could run into thousands of dollars. I reprinted the original booking, and showed the guest the mistake was hers, she had booked a 2 bedroom and paid for 4 guests. I didn't laugh at her. I was relieved the mistake was hers. She said the 7 would sleep anywhere within the apartment. To which I advised I couldn't allow that, my consideration was the fire safety rules and limits plus what the owners of the apartments allow. She said, they had other family around the area and that a couple of the kids could stay with them. To help this guest, I hired and paid for a rollout bed to allow the 5th person, legally allowed to stay within the apartment to have a bed. I had my partner, who manages our housekeeping take the rollout and place it in the apartment, Until I read this review I didn't know that there was nobody in the apartment when she took it up there. Thank God the review didn't say thousands of dollars of electrical equipment and jewelry was missing! We were just trying to help out. Wow. In todays sad Covid situation to believe any manager would laugh at a guest in a dilemma is unthinkable. I believe that was written for effect. My name is Malcolm Craig I am the Manager I am not anonymous.

8/10 Good

EL, Brisbane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with the beach at end of street.
Stayed 2 nights in Dec 2020
Response from Malcolm Craig Manager on 24 Dec 2020
Thank you for this review and for staying at Merrima Court Holidays. We hope to see you again next time you visit the Sunshine Coast. Merry Christmas.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from M Craig Manager on 21 Oct 2020
Dear Anonymous, Could i ask you to consider in future leaving your name, that way any criticism can be investigated and improved on. Your current way helps no one and is a waste of time. Regards Malcolm Craig Manager

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Malcolm Craig Manager on 14 Sept 2020
Anonymous reviews in my opinion are a waste of time. They help no-one improve quality of service if there are shortcomings. Thank you for staying at Merrima Court Holidays. Regards Malcolm Craig Manager

10/10 Excellent

Merrick, Rosehill. NSW.

Liked: Cleanliness, amenities
Close to the beach. Great Cable TV Channels and Big TVs. Plenty of cutlery cooking facilities. Big Fridge.
Stayed 7 nights in Aug 2020
Response from Malcolm Craig Manager on 25 Aug 2020
Hi Merrick, Thanks for this fine review. We hope to have you stay with us again. Regards Malcolm Craig Manager

10/10 Excellent

Gheorghe

Business traveller
Liked: Cleanliness, room comfort
Manager very helpful - even left his restaurant dinner one night to come and fix my Foxtel. Very good location - I will go back
Stayed 4 nights in Aug 2020
Response from Malcolm Manager on 21 Aug 2020
Thank you Gheorghe for this great review. We look forward to having you stay again with us soon. Regards Malcolm Craig Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities
Lovely area, spacious rooms, felt like home. Short walk to the beach and shops. An ideal holiday place for a family. Staff were very accommodating
Stayed 4 nights in Jul 2020
Response from Malcolm Craig on 15 July 2020
Thank you for this fine review. As its anonymous I can't thank you personally, but maybe next time. Regards Malcolm Craig Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Malcolm on 28 Oct 2019
Thank you

6/10 Okay

Verified traveller

Travelled with family
The location is perfect, but unfortunately we didn't realize we wouldn't have any kind of view other than the buildings in front of us with a slight glimpse of the sea until we got there. It was quite disappointing as last year I paid less for the accommodation at the apartments next door and had a beautiful view from the balcony. I had booked Merrima as I thought it would be more modern with better facilities, but I was wrong. It should be made clear on booking that IT WILL be an old unit with no view not MAYBE
Stayed 7 nights in Sep 2019
Response from Malcolm Craig Manager on 28 Oct 2019
Hi, When you book an apartment named, 3 Bedroom Limited View, Older style apartment, you expected a modern apartment with a great view? I really don't understand that! If you were happy next door, why didn't you rebook? I can only think its because the apartment you booked with us was so much cheaper, because it was a limited view and older style. You get what you pay for, My better apartment, with views and more modern sell for a higher price, surely thats logic. When you were on Expedia and saw different prices for different room types, for example 3 Bedroom Modern apartment with Ocean Views, you didn't think to book that to ensure a view? Sorry you weren't happy here. Sorry you blame me. Regards Malcolm Craig Manager

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the stay - quiet and peaceful and very secure. Parking included was a good bonus and so close to the sea. Malcolm was a bit of a laugh and there were also books and DVDs to borrow. Foxtel including movies and sport was available. Wifi was a bit touch and go in the living areas and kitchen but never mind.
Stayed 5 nights in Sep 2019
Response from Malcolm Craig Manager on 8 Oct 2019
Thank you for this fine review. Happy you enjoyed Merrima Court and my humor. Regards Malcolm Manager

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer in Winter
The apartment was well equipped with all the usual amenities of home. Beds were very comfortable. Very close to the beach & balcony was a great spot to sit & watch the ocean and the people traffic. Nice bright summery feel to the apartment.
Stayed 3 nights in Jul 2019
Response from Malcolm Craig on 22 July 2019
Hi Elliot, Thank you for staying at Merrima Court and thank you again for this fine review. Hopefully we will see you here again soon. Regards Malcolm Craig Manager

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Malcolm on 29 June 2019
Thank you for the review Curtis

8/10 Good

Peter

Disliked: Property conditions & facilities
Kit hen facilities were mi I al
Stayed 14 nights in Jun 2019
Response from Malcolm on 29 June 2019
Hi Peter, Thank you for the review. I found it hard to read your comment. I will advise to any reader of this response that the Kitchen is fully stocked with utensils, pots, pans crockery etc. Regards Malcolm Craig Manager