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Reviews of Bayviews & Harbourview Holiday Apartments

3.5 out of 5
Bayviews & Harbourview Holiday Apartments
3/13 Douglas Street, Mooloolaba, QLD

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 216 reviews" "
Rating 8 - Good. 91 out of 216 reviews" "
Rating 6 - Okay. 34 out of 216 reviews" "
Rating 4 - Poor. 15 out of 216 reviews" "
Rating 2 - Terrible. 5 out of 216 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fiona

Business traveller
Coffee cups were stained dirty and cracked. Otherwise was fairly clean. No instructions for fans, was travelling with a client with disability.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach and shops, very clean and safe.
Stayed 5 nights in Feb 2024

4/10 Poor

Debbie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Ceiling fan in main bedroom noisy and squeaks, hard to sleep with the noise Light not working in the toilet Light not working in the dining room Bedside lamp in main bedroom not working Dirty windows Ceiling fan in lounge room not working My 3 year old granddaughter found a tablet/pill on the floor in the bedroom luckily she bought it straight to me No laundry powder
Stayed 3 nights in Jan 2024

8/10 Good

Murray

Travelled with family
Great location. Nice pool. Property is dated. Needs some work. Handle fell off the saucepan, power point switch broken. Exhaust fan in ensuite didn’t work. Coffee table very wobbly. Only one AC in the living area for a 3 bedroom unit. Main bedroom faced the western sun and got very hot.
Stayed 5 nights in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Hollie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and easy check in. Modern furnishings with comfortable beds. Would definitely come again and stay longer
Stayed 1 night in Sep 2023

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, room comfort
Harbour base camp
Very convenient location to the harbour for scuba diving.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable at a decent price.
Stayed 5 nights in Sep 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing apartment. Check in was easy. The hotel manager was really nice and had some great advice. The view was beautiful and we were only one block away from the beach. You could walk to the Main Street and the shops. Will definitely go back.
Stayed 1 night in Sep 2023

8/10 Good

Owen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No air con in unit but fans were okay as weather was great and not too hot. Garage parking was tight fit for larger vehicle.
Stayed 6 nights in Sep 2023

8/10 Good

Colleen

Stayed 1 night in Aug 2023

8/10 Good

Pamela

Liked: Property conditions & facilities
Didn’t like walking up the stairs next time must be a luft
Stayed 6 nights in Aug 2023

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , easy checkin very clean
Stayed 1 night in Aug 2023

10/10 Excellent

Kaedi

Liked: Cleanliness, property conditions & facilities
Fantastic property, close to everything. Clean and comfortable. Only thing I can fault is stairs to access apartment (no lift) can be a little difficult for some one with limited mobility
Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and excellent service.
Stayed 1 night in Jul 2023

6/10 Okay

Mark

Stayed 1 night in Jul 2023

8/10 Good

Anna

Stayed 5 nights in Jun 2023

8/10 Good

Anne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely and had everything we needed. Didn't check accessibility though and didn't realise there would be so many stairs and no lift!
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Stayed 1 night in Jun 2023
Response from NAOMI on 18 June 2023
THANK YOU FOR YOUR FEED ABCK AND WE ARE GLAD YOU ENJOYED YOUR STAY HERE WITH US.

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had all the amenities of home. Quiet, safe. Easy and comfortable. A slightly large lounge would be an asset. Will certainly come back. Staff were pleasant.
Stayed 7 nights in Mar 2023
Response from Naomi on 24 Apr 2023
Thankyou for your feedback and we are glad you enjoyed your stay. We look forward to seeing you again. Kind Regards Naomi

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and well suited to our stay needs.
Stayed 1 night in Feb 2023
Response from Naomi on 19 Mar 2023
Thank you, next time you will have to stay for longer!!!

4/10 Poor

Briony

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Garage was broken, dryer did not work and we were not offered any extra drying racks or anything to help us (we were travelling with small children). Room was unclean, light fittings didn’t work, dryer actually tripped the fuse to the whole unit and had been reported by 2 previous tenants and was not seen or fixed by an electrician. Manager was never at reception to speak to about concerns and get help. Tried to get a refund and go somewhere else but they wouldn’t release the refund and we were stuck. A total rip off and would never recommend.

6/10 Okay

Kelly

Liked: Cleanliness, amenities
The apartment was clean and tidy with some modern features. The downside was having no curtains throughout the living area, so privacy was limited. The bed in the master room was comfortable but didn't feel like it was very sturdy & would have been great if there was a TV in there! Overall not bad for a short stay :)
Stayed 1 night in Sep 2022

8/10 Good

Robyn

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Being a walk-up it was difficult to get our suitcases up and down. The location is great and we could walk to shops and restaurants. The apartment was very spacious. Unfortunately the cleanliness of the apartment let it down a little.
Stayed 2 nights in Aug 2022

2/10 Terrible

Richard

Stayed 21 nights in Apr 2022

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Modern and well designed unit
This 2 BR unit had everything we needed. There are views of the water, a comfortable bed and modern kitchen. It was only let down by some deficiencies in supplies. Only doonas are supplied, which are too warm for Queensland, A light blanket or two would make a big difference to comfort. The kitchen did not supply any dishwashing liquid or laundry powder sachets nor a spare garbage bag. Staff helpful and friendly. It was spacious with a large balcony. The rooftop area was also spacious and had good views, plenty of seating and a BBQ. It was a bit noisy
Stayed 7 nights in Mar 2022
Response from Naomi on 21 Mar 2022
Thank you so much for your feed back and we are glas that you enjoyed your stay.

6/10 Okay

Roman

Travelled with family
Disliked: Amenities, property conditions & facilities
Ok if you have a big family but pretty ran down
Stayed 1 night in Feb 2022
Response from Naomi on 21 Mar 2022
Thank you for your feedback

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could not fault our stay in number ten
Stayed 1 night in Feb 2022
Response from Naomi on 21 Mar 2022
thank you for your feedback, yes we agree it is a nice unit with a nice view.

6/10 Okay

John

Stayed 7 nights in Dec 2021

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Naomi on 15 Nov 2021
Hi Steven, Thank you so much and we are glad that you enjoyed your stay. Kind Regards Naomi

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from Naomi on 5 Nov 2021
Thank you so much for staying with us and your feedback. Look forward to seeing you again.

8/10 Good

Malcolm M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very professional and the room was faultless
Stayed 1 night in Oct 2021
Response from Naomi on 5 Nov 2021
Thank you so much for staying and we look forward to you staying again

10/10 Excellent

Kelly

Travelled with group
Liked: Room comfort
Stayed 1 night in Jul 2021
Response from Naomi on 13 July 2021
Thank yo so much for your feed back and we are glad that you had a great stay and look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
A convenient place to stay. Clean and tidy. It needs a bit of maintenance doing to it.
Stayed 1 night in Jun 2021
Response from Naomi on 30 June 2021
Thank you for your feedback and look forward to seeing you again.

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Naomi on 30 June 2021
We are so glad that you enjoyed your stay here with us and look forward to your return.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Staff are lovely, super convenient when I couldn’t make it by the check in time, walking distance to Coles and the esplanade. It’s outdated accommodation but it’s spacious and handy to have the kitchenette you get what you pay for in terms of vanity.
Stayed 3 nights in Mar 2021
Response from Naomi on 2 Apr 2021
Thank you for your feedback and we are glad that you enjoyed your stay here with us and hope to see you again in the future. Kind Regards Naomi

8/10 Good

Kylie

Liked: Cleanliness, room comfort
Will stay again
Great central location, spacious clean apartment. Friendly receptionist.
Stayed 1 night in Feb 2021
Response from Naomi on 3 Mar 2021
Thank you for your feed back and we look forward to seeing you again.

8/10 Good

Sarah

Stayed 3 nights in Dec 2020
Response from Naomi on 3 Jan 2021
Hi Sarah, Thank you for your review.

8/10 Good

Jo, Mackay

Travelled with family and small children
Liked: Cleanliness
Great location No lift available to get to the apartments- this is not mentioned anywhere when booking. Air conditioning only in the main lounge room and not in the bedrooms. Very limited untencials in the kitchen- no oven mits/gloves, no sharp knifes. Nice apartment, good beds and lounge suite Dining table and seats very uncomfortable Water damage to the ceiling Overall a nice/basic apartment and very close to the beach
Stayed 9 nights in Sep 2020
Response from Naomi on 5 Oct 2020
Thank you for your feedback and I am glad you enjoyed your stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos you see are obviously when it was first opened. The rooms are run down the carpets are filthy the lounge suite was filthy. Stains on the bedding. The place needs a full overhaul. Wouldn’t stay or recommend it to anyone
Stayed 5 nights in Sep 2020
Response from Naomi on 2 Oct 2020
Dear guest, I appreciate you taking the time to write this review. I am very sorry to hear that your stay did not meet your expectations. I am disappointed to hear that many elements of your stay were not to your satisfaction, however would have liked the opportunity to solve these issues with you when you were in house. As you can tell from other reviews this is not how we like to operate and as a family business aim to please all of our guests. Once again Thank you for your feedback.

8/10 Good

Sue, Bundaberg

Travelled with family
Liked: Cleanliness, amenities
Unit was comfortable, spacious and clean. Receptionist very welcoming. Good value apartment. Overall happy with choice. However a couple of small issues. Garage was small - had to let passengers out before parking as passenger door could not be opened once car was parked in the garage (mid size SUV). No toilet paper - no spare rolls in the unit. Unit only accessible via stairs.
Stayed 1 night in Jul 2020
Response from Naomi on 28 Sept 2020
Thank you so much for your feedback.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was not told that we had 5 flights of steps to climb to get to apartment, if we had been told would have asked for lower ground apartment. Apartment was not cleaned properly from last tenants, orange pips all over floors, cashews under couches, washing machine has not been moved for long time very thick dust & broken shells beside it, beds have not been moved to clean, there was lots of dust & hair under them.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for a weekend stay was excellent. A reasonable walk to the cafes and shops on the esplanade at Mooloolaba and could also walk to Alexandra Heads for a surf. Disappointed that we had no bin in the apartment, after reception had informed us that they think it had been thrown out by previous guest. No light bulb in bedside light. Beds were comfortable. Good size bedrooms, comfortable for 6 guests.
Stayed 2 nights in Jan 2020
Response from Naomi on 19 Jan 2020
Thanks for your feedback. Glad that you enjoyed your stay with us. I will most certainly get a new bin as it has not been found in any of the cupboards, strange!! I look forward to seeing you next time you are in Mooloolaba.

8/10 Good

Verified traveller

Travelled with family and small children
Good position. Could be cleaner and have a comfortable lounge.
Stayed 7 nights in Jan 2020
Response from Naomi on 16 Jan 2020
Thank you for your feed back

8/10 Good

Kynan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 1 night in Jan 2020
Response from Naomi on 13 Jan 2020
Thanks for your feedback Kynan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was awesome, spacious unit, Only negative is no air con in the bedrooms.
Stayed 3 nights in Dec 2019
Response from naomi on 5 Jan 2020
Thank you for your feedback and we are so glad that you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Place was well presented and clean. Great views. The only negative was there are no lifts.
Stayed 1 night in Dec 2019
Response from Naomi on 12 Dec 2019
Thank you for your feed back and I am glad that you enjoyed your stay, next time you will have to stay longer!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and easy access via pool to central Mool. Room 11 had the ocean view which was a huge bonus. Naomi and her husband were great managers.
Stayed 4 nights in Sep 2019
Response from Naomi on 11 Sept 2019
Glad that you enjoyed your stay. Hope to accommodate you again in the future. Cheers Naomi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my grandchildren and it was very comfortable. The owners were very helpful
Stayed 5 nights in Jul 2019
Response from NAOMI on 27 July 2019
THANK YOU FOR YOUR FEEDBACK AND I AM GLAD THAT YOU ENJOYED YOUR STAY AND LOOK FORWARD SEEING YOU ON YOUR NEXT VISIT TO MOOLOOLABA KIND REGARDS NAOMI