Spa Hotels & Resorts in Sunset Beach from AU$502

"A tough resort to navigate - 3 elevators. Buffet was lackluster and pool needs to redone (tiles falling off). Loved the beach area and opportunity to snorkel. "

"Very nice people. They help you with travel and activities. "

"The food on this property is absolutely amazing!! The rooms are also clean and the service is top-notch. However, the one large downside is how much this hotel is constantly trying to sell you and the constant sales pitches. After our flight that was delayed 3 hours, the hotel staff wasted another hour trying to persuade us to joining a time-share meeting for the property. Highly recommend this hotel staff take it down a notch as it really turns customers off. "

"Perfect vacation. Views, food, pools, service was all amazing"

"The photos of this property on Expedia are VERY deceptive. Based on those, we booked a room for nearly $500/night, expecting to stay in the buildings with 5 pools as advertised. Instead we were dumped in side buildings with access to much smaller pools. Our room overlooked a parking lot and hostel. The front desk staff- including the “supervisor”- were completely unhelpful and unapologetic. We asked for a refund which they would not grant, sent us back to Expedia. Expedia tried to contact the manager but they there were none available (at 4:30pm!). We elected to check out rather than stay there and have not yet heard if we will get a refund. Very dishonest advertising and inappropriately high charge for a room with a disgusting view, nothing like what was expected. Do NOT recommend this property at all. "

"Room was nice, amenities were great. Food would probably be my only let down. I get having to mass produce for that amount of people is no easy task but it felt little watered down and more catered to outsiders. Outside of that though we did enjoy our stay. Proper rating would be 3.5/5. "

"Great stay for my 30th birthday !"

"For all inclusive the choices of restaurants are very limited and it’s first come . The food was the same as the buffet food nothing special. Also the night entertainment was focused for kids- shows started at 8 pm. I’ve stayed at a lot of places and this was not one of my favorites."

"To start the toilet didn’t have a toilet seat. Staff was rude when renting out the towels. We had towels on our chairs and they got picked up by staff assuming we were using them anymore. We went to get new ones and were told we could not get new ones until we returned the 4 we had earlier. After we explained to the lady what happened she said well next time leave something there so we know your still using the towels. We had the all inclusive option but the choices were very limited for room service. Only had the option of a cheeseburger or nachos. "