Apartments in Sunland

"Check in felt like a nightmare :( The person who was checking us in was dismissive to us saying that the card reader wasn’t taking cards despite the cards we tried having money MULTIPLE TIMES. Sends over to another computer and it works. Then sends us in an all around unhelpful loop to find our room which had a super disappointing view 😭if you aren’t above the 3 the floor, I would NOT recommend this hotel if you want a view of literally anything."

"The room was super clean. Staff were very nice and helpful."

"Great super clean quick and I love the security gate for parking highly recommend !!!"

"Clean room"

"I loved staying here. It is clean and everyone is helpful and friendly."

"Garage is skeezy, a bit creepy. Room ok, bed very low to the ground. No access to hotel thru garage-had to walk all the way around to check in. Hotel a bit long in the tooth. Staff friendly."

"Yes"

"Yes "

"The location was great and the rooftop terrace and pool were lovely. The front desk team should advise guests at check in that it’s only accessible via a separate service elevator. Be sure to walk through the LA Central Library next door. Its interior is amazing. There are free docent tours available on certain days/times of the week. Breakfast and room service started at 7am which was later than we would have preferred since we had to leave at 7am to make it to our business meetings. The bathroom needs a towel rack or retractable line. There is only one hook and no where to hang towels and the bath mat which means they’re in a wet mess on the counter. The Hotel only provides housekeeping every two days which means you have to request new towels (and coffee pods) be delivered to your room. I would have been happy to use the same towels during my stay if there had been a rack or retractable line to hang them so they could dry. The bed and pillows were comfortable however the design is not accessible for people with mobility challenges. It’s on a low platform which makes it challenging to get in and out of bed. One of my colleagues had an injury and was staying in an accessible room which had the same low platform bed as the other rooms. There really should be a rubber bath mat or grab bar in the showers for anti-slip purposes. Otherwise consider using a hand towel on the shower floor for extra grip. The bar fridge didn’t keep food or drinks cold. "