Deluxe Renovated Room
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Reviews of Cinta Sayang Resort

4 out of 5
Cinta Sayang Resort
Persiaran Cinta Sayang, Sungai Petani, Kedah

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 16 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

CHANDRAN

Liked: Cleanliness, staff & service
No transport to send till the resort hotel room...
Stayed 3 nights in Aug 2023

8/10 Good

Adha Mohammad Irwan

Stayed 1 night in Jun 2023

2/10 Terrible

Nurul Atiqah Binti

Business traveller
Disliked: Cleanliness, property conditions & facilities
Cockroaches in room..
Stayed 5 nights in Jan 2023
Response from Reservation Team on 11 July 2023
Dear Valued Guest, Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us.We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Thank you

10/10 Excellent

NOR HAZILAWATI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FEEL HAPPY
it was so nice staying in Cinta Sayang Resort. Excellent
Stayed 1 night in Mar 2020
Response from Punitha Karunagaran on 18 Mar 2020
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.

8/10 Good

syed

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Jan 2020
Response from K.Punitha on 14 Jan 2020
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a waste
It's sad to see such place go to waste. The refurbishment was nice but all else was not. We arrived to see old mattresses and rubbish at our doorstep. There is no phone in the room, for room service, you'll have to call using your own phone. The food arrived in a disposable plastic container. No towels in the room, we had to call for it. No hot water, we complained twice, they said they sent maintenance to check, still the same. Only on 3rd day, we were changed into another room. The key card was a problem, we couldn't get into the room. The breakfast area had a lot of flies in an air conditioned space. The a/c was leaking beside the table that I was dining at. No staff seemed to bother about the leak. Someone could've slip and fall.
Stayed 3 nights in Dec 2019
Response from Punitha on 18 Dec 2019
Dear Valued Guest, Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us.We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Thank you

2/10 Terrible

Kunarajah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was dusty n chairs had stain. Air conditioning Not working properly n overall bad experience
Stayed 1 night in Nov 2019
Response from K.Punitha on 29 Nov 2019
We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

8/10 Good

AZMAN

Stayed 3 nights in Nov 2019

6/10 Okay

Ahmad

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ok,nice stay, good room clean
Stayed 1 night in Sep 2019
Response from K.Punitha on 12 Sept 2019
Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.

10/10 Excellent

Najmi, Seri Manjung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room with modern furniture. Complete with fridge, kettle, iron board and large TV.
Stayed 1 night in Mar 2019
Response from K.Punitha on 4 Apr 2019
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city.

10/10 Excellent

ARUANSAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from K.Punitha on 4 Dec 2018
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Good

Khor

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from K.Punitha on 1 Aug 2018
Thank You for review and stay at Cinta Sayang Resort

10/10 Excellent

Sarjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , great staff relaxing lovely embience
Stayed 1 night in Jun 2018
Response from K.Punitha on 27 June 2018
Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Good

Wei Dat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Good. Plently of food outlet around
Stayed 1 night in May 2018
Response from K.Punitha on 2 June 2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attractive and beautiful hotel. Room condition is tasty and spacious. Suitable for holiday.
Stayed 1 night in Mar 2018
Response from K.Punitha on 9 Mar 2018
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

4/10 Poor

Dennis, kuala lumpur

Disliked: Cleanliness, room comfort
SP outthing
The noise level is terrible. We can hear kids shouting in the m8ddle of night. Every night is the same for our duration of stay. Your no smoking policy is not enforce at all. Smells people smoking at corridor. Very very disappointing stay. Will not recommend to others to stay.
Stayed 3 nights in Dec 2017
Response from K.Punitha on 10 Jan 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Wan Mohd Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Come Again
The new refurbished room is much better from expected.
Stayed 2 nights in Dec 2017
Response from K.Punitha on 6 Jan 2018
Thanks for staying with us. We appreciate your feedback!We are looking forward to see you again.

6/10 Okay

amy, kl

Liked: Staff & service, room comfort
Not up to expectations
Nice, spacious room. But 2 out of 3 pools were closed and breakfast was just passable
Stayed 1 night in Dec 2017
Response from K.Punitha on 27 Dec 2017
Thanks for staying with us. We appreciate your feedback!We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

6/10 Okay

NIK A FAIZUL

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caleb, Penang, M'sia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for family, good food with helpful staff
Stayed 3 nights in Jul 2017
Response from Reservation on 18 Sept 2017
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

8/10 Good

Rui Lun

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017
Thanks for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!!
Booked a normal room and then the receptionist upgraded us to RM500++ room called "Rajawali suite"..WOW!! The room was very3 large with balcony..Its suitable for 5 of us..:)
Response from Reservation Team on 11 July 2023
Dear valuable guest,Thank you for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

6/10 Okay

Verified traveller

It was quite a good stay. Something different which, the hotel rooms was not in same building with lobby and restaurant. If you have some issue with your room or request something, do not expect you can get them to respond at the earliest as they will take some times to reach you. Good breakfast they have variety of food. Staff are friendly and thanks for the welcome drinks. Not really convenient if you do not have transport. On my 1st day stay, no WiFi at all 3 times call receptionist but no update, on the 2nd day stay only have WiFi but on and off.
Response from Reservation Team on 11 July 2023
We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

6/10 Okay

Esah

Good but still room for improvement.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall i love to stay at cinta syg resort..
This were 4th time i stay..staff good service food yummy..

6/10 Okay

Dr T, KL

Liked: Staff & service
Disliked: Property conditions & facilities
My one night stay
Rooms are nice and clean however very run down. Taps fall off. water leaking. Overall the physical maintanence of the rooms are poor. I must compliment the staff. All very very friendly and very accomodative. My big thank you to them

8/10 Good

murugan, kl

Liked: Staff & service
Value for money
I booked this hotel from Expedia . Good location, good staff . Need a refurbish exterior and need facelift.

4/10 Poor

Chong Wooi, Baling Kedah

Disliked: Cleanliness, staff & service, property conditions & facilities
1. water hammering sound on and off until mid night very irritating. 2. cobwebs in toilet tray and corners. 3. cockroaches in toilet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

MOHD KAMAL

Liked: Room comfort
Disliked: Cleanliness
Nice
overall is good except croacroch in the toilet/bathroom

4/10 Poor

Abd Latiff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ahamd Nizam

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good.. But had Roaches smell..
Was good overall.. But when opened the drawers.. There was roaches smell throughout.. Should immediately check on this..

8/10 Good

Asrin Yusairi, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Homestay for Raya
A quick raya getaway. Instead of using homestay, we decided to take something that is more comfortable. Price, location, the unit itself is worth the money spend.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare!!
We have a very bad experience with Cinta Sayang Resort. We check-in in the evening around 6pm and check-out on the same day. The room condition was poorly maintained, some highlights are as follows: 1. cockroaches, 2. spider web, 3. yellowish front bed frame 4. yellowish sofa seats 5. water in yellow (too long nobody use. After 5mins switching on, it turned to clean water) 7. bathtub has dark grey stains 8. rusty of some toilet equipment 9. Air conditional not working well We took some of the photo. We can provide to you if required. Hope that we can help us to lodge this case and really hope that can claim back the accommodation fee. It costs us for nothing. Of course, hope that this input helps for your recommendation to future customers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Muhammad

Liked: Room comfort

6/10 Okay

Auntie Jamie, Kuala Lumpur

Disliked: Property conditions & facilities
Need small improvement
We stayed at the Sky Residence. Rooms in the apartment were OK. But the kitchen trap was blocked. Water from the sink flowed back onto the floor. Not good. We were a group of middle aged ladies having arrived after 12 hours drive and at 9pm. We requested to park our car infront of the apartment. The guard on duty could have used his discretion to allow us instead of dogmatically say that we should park at the hillside parking space which is quite a distance away. Golf driving range opens at 9:30, should open earlier.

8/10 Good

Lizzam, Shah Alam

Liked: Cleanliness, staff & service, room comfort
Large room, old facilities
Booked a room on a weekday, the lack of other guests gives the place a serene and exclusive feel. The rooms are built in single storey blocks, depending on the type of rooms. This is very welcome for someone who don't want the hassle of taking the stairs or lifts. while its still considered as walking distance from the main building, its easier to drive or take a ride on the buggy. The room is furnished latest in the 90's, probably. Evidently via the old boxy TV and appliance design. but the room is huge: i bought 2 kids with me and they enjoyed the extra running space. WiFi is available and the signal is quite strong. I would suggest these rooms for old couples or families that would prefer space over state of the art appliances. The room feels very 90s but still warm and cozy. There are swimming pool, convenience store and breakfast available, and WiFi signal is strong in the rooms.

6/10 Okay

bee ghee

还算可以 但这个价格 会有更好的选择。床不好睡 到半夜就醒过来 不能入睡了
Stayed 1 night in Dec 2017
Response from Reservation on 20 Jan 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
terboik
bilik terbaik! buggie memudahkan pergerakan kami ke serata tempat!
Stayed 1 night in Jul 2017
Thanks Mr.Aiman for staying with us and taking the time to review our property, your comments are very much valued. We appreciate your feedback!We look forward to seeing you on your next trip to Cinta Sayang Resort.

10/10 Excellent

NORAZIZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semua terbaik...kecuali siaran tv

6/10 Okay

Jin

Disliked: Cleanliness
The rooms are not in the same building as the lobby does, but the hotel has cars to drive the guests to their rooms. I found several bug while I walked in the room, one big bug on the wall and two cockroaches crawling on the floor. The hotel does not have adapter for the guests and I cannot charge my laptop and phones since there is not european standard outlet on the wall. The car drivers are nice and one driver lent his adapter to me so that I can charge my phone. The location for breakfast is right beside the golf course and the view is great, although the choices of the breakfast is limited.

4/10 Poor

Diyana, Damansara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penuh lipas
bilik pertama saya dan anak penuh dengan lipas2 besar. Jumlah lipas melebihi 10 ekor. Kami di beri bilik baru tetapi masih ada 3-4 ekor lipas. Saya dengan anak tidur dengan keadaan tidak tenang

8/10 Good

Verified traveller