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"2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful. "

"I stayed there for a week. Room was clean. Bill prepared breakfast every morning. He greeted every customer at the restaurant and gave us a tray for breakfast buffet. His customer service was beyond my expectations. I would stay again when I visit Tokyo. "

"立地も良く館内も綺麗に整っていましたが、何よりも従業員さんの対応が素晴らしかったです。フロントスタッフは外国出身のかたが多いのかなと思いますが、そのなかでもチェンさんという女性の方はチェックイン/アウトの際や外出の際に荷物を預けたりする際もとても対応が丁寧でハキハキと対応していただき好印象でした。"

"The staff was accommodating and made our stay comfortable and pleasurable. "

"Our room might’ve honestly had mold because there were purple spots on the wall"

"Everything has been great!"

"Room was Clean, employee was very pleasant and helpful and great dessert and soba after spa."

"Clean room, plenty of amenities and a great location."

"Best hotel breakfast we've ever had. Freshly made tofu in house, fresh eggs for TKG and 12 different soy sauce types to try, fresh hot food, freshly made gnocchi in a large parmesan block. Very new and clean. Public bath on top floor was very clean and comfortable with an outdoor bath option. Rooms very well organized even if it is small, and bathroom is bigger than the standard unit baths in hotels in japan. The price for the you get is unbelievable value. Highly recommended!"