Südwest Hotels, Ingolstadt

"A really nice new hotel in a central location, staff are all very helpful and friendly. My biggest gripe is that every single thing is extra. When you pay for a nice hotel you expect some things that you don’t get in a mediocre hotel but here if you want it you have to pay for it (bathrobes to use in the spa facilities - extra, coffee or tea in your room - extra, breakfast - extra, hair conditioner - not even available, vanity kit - free but you have to order it, minibar items - yes you expect to pay for these but not trudge down to reception to use a vending machine or go to the bar). It’s a shame because it’s otherwise very nice but maybe it’s more geared to people who are staying here on business and don’t mind paying for a few extra things that their company won’t pay for."

"Could not check in at all, the hotel was closed. "

"Yes"

"Nice room, very friendly and helpful staff all around. Had a great stay. "

"Great hotel and very clean. Nice staff. Well recommended. "

"The first morning we woke up we had no power due to them working on some equipment elsewhere in the building. Lady at the front desk didn't seem to care too much, but we had power within 35 minutes. The hotel itself is fairly clean besides people's makeshift ashtrays that were paper cups on the railings in the hall. The area surrounding the hotel didn't seem like it was too great of an area, with run down buildings and graffiti. The third floor rooms were tiny but unique with these second floor bedroom. The room was quite small for the price we paid also."