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"Clean room but some black mold around the bathtub. Water park was crowded due to being a very small space. "

"Bed sheets stained. Roll of tp had 3 squares on it. Remote didn’t work. Floors felt sticky. Only plus side is the 24 subway next door."

"Clean rooms, excellent shuttle service, thanks Ethan, friendly staff"

"Staff was friendly, room was clean and loved the multiple elevators. My frustration came when i went to order room service and the menu was advertised as a QR code on the hotel's tv station. The rep taking my order said the menu i was using was the old one, but then did not explain how to obtain the new one...almost seemed as if they did not want me to order. I ended up having to change rooms and that rep was awesome! I moved because of being next to the pool area and it was a bit noisy. "

"Everything was great as usual"

"First time staying definitely will be back!!!"

"We stayed Saturday, Sunday and Monday. Pool was busy Saturday rest of days were great! We moved rooms as we had cold shower Saturday night and Sunday morning, but after moving we only had Luke warm water. Very disappointing for the amount of money each night cost. "

"Everything was great, one of the best hotels I’ve ever stayed. I will defiantly recommend"

"The TV was a problem. They control the volume and it was set at such a low level that i could barely here it. No instructions on how to operate it either. I finally gave up after 20 minutes and used my phone instead."