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"Decent hotel in "

"The view was amazing and the food was really good. Dinner was delicious and the service was excellent. The spa area and breakfast were also very good. However, the room unfortunately did not meet our expectations, especially considering we paid extra for a superior room. The condition of the room was not great, several power outlets didn’t work, there was an unpleasant smell coming from the toilet, and the balcony wall had some visible damage. Bathrobes were initially missing, but they were provided quickly after we asked. Overall, we still enjoyed our stay and would come again, but we would definitely choose a better room next time."

"Lovely clean room with good cooking facilities."

"Quality all round and the best spa complex I have ever seen!"

"The hotel in general was good. All the staff were helpful and welcoming with one exception. A lady was incredibly rude every time we ordered a drink in the evening. Very close to the lifts and good overall ski facilities "

"We had a very nice stay at VAYA Achensee. The hotel is modern with good wellness and pool area, espacialy the outdoor natural water pool was great. Very friendly staff and good breakfast and dinner."

"The room was lovely and cosy. Very powerful shower! The hotel is in an excellent location for public transport. 2 minute walk to the train station and you are in Innsbruck main town centre in 6 minutes! Would definitely recommend this hotel and would stay again in the future. "

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."