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"Their personnel was very helpful and their shuttle service, very quick and responsive"

"Excellent location and nice breakfast with local produce. "

"Perfect location, style and staff was so helpful! "

"This is by far the best hotel I’ve ever stayed at. The customer service was outstanding, and everything from the rooms to the amenities was absolutely top notch."

"The staff were very kind and helpful-- they even let us store our bags in the office while we explored the area on Sunday after we checked out. The room was clean and comfortable, the breakfast was amazing, and the location was very convenient. "

"Amazing hidden Jen. Nice location next to a beautiful church and walking distance from Coop store and a very local pub. Hotel has a nice bar and restaurant as well."

"The staff at the restaurant for dinner and breakfast are very friendly and provided an excellent service. Room was clean and the view is amazing. "

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The location was convenient and made it easy to explore the area"

"Absolutely phenomenal! From the moment we arrived at Hotel Engel in Emmetten, the staff went above and beyond—helping with laundry, offering brilliant touring tips, and solving our transportation challenges. Every meal was a culinary delight, and the hospitality was unmatched. Warm, professional, and genuinely caring, the team made our stay unforgettable, especially the Owner! I can’t recommend this hotel enough—truly a five-star experience in every way!"

"The lakeside rooms are amazing! Super staff too. Some construction going on which we were warned about ahead of time and it was quite unobtrusive. Great stay!"

"Fantastic Hotel in every way The Veiws from the restaurant and rooms are to die for The Restaurant food is excellent "

"Very nice hotel on the lake. Staff were very friendly. Good breakfast. "

"Service was impeccable! The staff were super helpful and friendly and made us feel at home right away. The stay was memorable and this place truly live up to the high standards."

"Spa wonderful!"

"Beautiful place and stunning surroundings Courteous staff and wonderful spa and pool Highly recommend and love to be back one day"

"Wow such a stunning location right on lake Luzern. We had lakefront room with balcony. Beautiful location about 15 minutes drive outside of downtown Luzern. It was too cold to use the pool but they have a nice relaxing wellness center with sauna. They have an outdoor hot tub but apparently you had to reserve in advance (which was not explained when we made reservation) so unfortunately we were not able to use. Otherwise the staff was super helpful! You can catch ferry boat right next to the...

"An awesome place, great views !!"

"A beautiful peaceful retreat. Absolutely loved this place. Planned on one night, stayed for three. Don't ever want to leave. Spa facilities are amazing and rejuvenating. Staff is exceptionally friendly and helpful."

"Room was very clean and front desk had excellent customer service."

"Charming small hotel just 20-25 minutes by bus 21 from Lucerne station and city centre. Comfortable quiet room with good air-con. Excellent breakfast with a wide choice of fresh breads, fruits, hot and cold dishes etc."