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"We didn’t have breakfast "

"Tired hotel and rooms Mould in bathroom, hairs in sink, dirty carpets Expensive poor food"

"I arrived at the hotel only to be told that it was closed. No communication had been sent out prior to my arrival and I was coming from far. Very disappointed "

"Great place to stay clean room lovely comfy bed good shower. 2 mins walk from the railway station. 24 hour manned reception good coffee! Would not hesitate to recommend this venue for a convenient night out in Nottingham. Parking 5 mins walk away which was ideal for us with a car. Late checkout was also available after a later night out at reasonable price too. Will definitely stay there again. Shampoo conditioner body wash in the bathroom too if you forget yours!"

"Very clean and well maintained"

"Clean room with extremely comfortable king bed. Well stocked bathroom, towels etc. Friendly staff, particularly Tushie who helped us when our room card had not been activated for the club lounge."

"The room, 314, was in a terrible state. Raw plugs were still exposed in the bathroom and main room walls. The net curtains were discolored at the base, The furniture and shower were tired and somewhat tatty. The position of the wall mounted TV reveled the room was not really fit for purpose as a hotel room."

"Wonderful facilities and food was very good, room was well sized and clean. "

"Bathroom was poor with outdated bath and shower which was dangerous to use. The group booking for 9 people did not seem to exist. Very poor internal communication. The bedroom doors were not soft close and banged all night as people went to their rooms. We were refused entry to the dining area at 7.00 pm as we hadn't booked never having being informed of such a procedure at reception. Finally two days before we were due to arrive we were informed that our booking made on Jan 23rd nearly 2 months prior was cancelled due to overbooking!! After several phonecalls to the hotel we finally got our booking reinstated. What a stressful experience for an 82 year old alumni of the University attending our 63rd reunion (Rutherford Hall block 5 ,1963) "