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"I was thoroughly impressed by the professionalism of the staff. Everyday, I was greeted with a smile and was told to speak with them if I need anything. The staff interactions were genuine. Everyone made a conscience effort to make my stay pleasureable. The junior suite is absolutely beautiful. It was so clean, with fully stocked refreshments and pretty. I loved the flowers scattered in the room. The entire grounds were well kept and aesthetically appealing. Jamealya and Daliya were the most memorable employees. These young ladies are professional, sweet and kind. They're a great asset to the business and are essential contacts in encouraging your customers to return. Give them a raise. I will recommend this hotel to my family, friends and coworkers. Thank you! I truly wished I could've stayed longer, but I'll definitely return!"

"We had a great stay staff all very helpful & restaurants was very good good prices. Room was excellent very clean . They helped us book trips . In all a very good choice. "

"Courteous staff, welcome drink, held our bags until we could checkin. The room was clean. Good amenities such as toiletries, electric kettle with tea and coffee packets, water bottles. The extra touch with fresh flowers is welcoming. The wait staff at dining are very friendly and efficient. The included breakfast is filling."

"Everything first class,as usual"

"Everything was great"

"Excellent service, great food and selection. Very convient to shopping and the ferry service!!"

"Room was clean and spotless. Hotel guests took very good care of us and our baby. Everyone was so pleasant and helpful. We enjoyed our stay. "

"Very nice room only thing was I think they were afraid to wash the dishes other than that very pleasant stay."

"This is an older hotel that has been operating for more than 50 years, and that shows in some areas. The rooms feel somewhat dated. The food was not very good, and the menu options were limited. On the positive side, the staff was helpful, the beds were comfortable and clean, and the rooms were cleaned daily. The location is convenient, with easy walking access to other restaurants and bars along the boardwalk. Those restaurants are not that great either, but they are better than the hotel. The beach water is clear, although beach chairs and umbrellas must be rented from locals. Public transportation is readily available, with vans stopping right outside the hotel that can take you to Kingstown or in the opposite direction for $2.50 EC. This made it easy to reach supermarkets in either direction to buy water, snacks, or other essentials. We stayed in two rooms. It took four days to receive a safe in one of them, so we had to share the available safe during that time. There was also a ceiling leak in room 14, and the water pressure in room 16 was very low."