Outdoor pool

Reviews of Joyce's Motel & Cottages

2.5 out of 5
Joyce's Motel & Cottages
10354 Grenville Street, St. Peters, NS

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 133 reviews" "
Rating 8 - Good. 62 out of 133 reviews" "
Rating 6 - Okay. 30 out of 133 reviews" "
Rating 4 - Poor. 10 out of 133 reviews" "
Rating 2 - Terrible. 4 out of 133 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nothing fancy but clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She bent over backward to me my allergy concerns - really appreciated the understanding & effort
Stayed 1 night in Oct 2023
Response from Elizabeth on 17 Oct 2023
I'm glad you enjoyed your stay. Thank you for providing feedback.

6/10 Okay

Nicole

Travelled with partner
Disliked: Cleanliness, amenities
You get what you pay for...remember that!!!
Stayed 1 night in Oct 2023
Response from Elizabeth on 17 Oct 2023
I'm sorry you didn't enjoy your stay. Hopefully the remainder of your trip was more to your liking.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Elizabeth on 17 Oct 2023
I'm glad you enjoyed your stay with us.

2/10 Terrible

Audrey

Travelled with partner
They obviously weren't interested in our business. After making arrangements weeks beforehand, when we got there they were locked up tight. We saw them in the office, so we rang the number posted on the office door but got no answer. Strange way to do business. We went down the road to a super friendly hotel that actually wanted our business.
Stayed 2 nights in Sep 2023
Response from Elizabeth on 29 Sept 2023
I'm sorry, I believe we may have been subject to faulty cell reception. I was in the office waiting your arrival from 3 to 5:45, I stepped out at that time to assist another guest, but was back in the office from 6 to 10 pm and never received your call. I do apologize and hope the remainder of your trip went well

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
should replace carpet in the room and the flooring in the bathroom was all flipping up.
Stayed 1 night in Sep 2023
Response from Elizabeth on 25 Sept 2023
Thank you for taking the time to provide feedback. We are working diligently at updating the property.

6/10 Okay

Karen H

Travelled with partner
Liked: Cleanliness, staff & service
It is an older property but was neat and tidy. Found the bed a little uncomfortable but otherwise good for the price
Stayed 1 night in Sep 2023
Response from Elizabeth on 15 Sept 2023
Thank you for taking the time to provide feedback.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 1 night in Sep 2023
Response from Elizabeth on 13 Sept 2023
I'm glad you enjoyed your stay with us.

10/10 Excellent

Candace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Elizabeth on 6 Sept 2023
I'm glad you enjoyed your stay. Thank you for taking the time to provide feedback.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We go there every year for the past 4 years
Stayed 2 nights in Aug 2023
Response from Elizabeth on 3 Sept 2023
I was good seeing you. I'm glad you enjoyed your stay.

4/10 Poor

Diane

Travelled with partner
Disliked: Amenities
The staff were friendly and quick the room was clean but it didn’t have any air circulation when you put the heat on to warm up it got very stuffy and you had to open a window after a shower all the windows were saturated I would not stay there again even though it was clean and a good price
Stayed 1 night in Aug 2023
Response from Elizabeth on 3 Sept 2023
Thank you for taking the time to provide feedback. I'm sorry you didn't enjoy your stay. As we update the units we will be looking into a different ventilation system for the motel.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Elizabeth on 1 Sept 2023
I'm glad you enjoyed your stay, thank you for taking the time to provide feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The hosts were great and very helpfull. This is a great place to stay. Family oriented with an outdoor pool, play area for kids, bbq's abd fire pit and laundry. Highly recommend it.
Stayed 3 nights in Aug 2023
Response from Elizabeth on 28 Aug 2023
Thank you for taking the time to provide feedback. I'm glad you enjoyed your stay with us.

10/10 Excellent

Richard

Liked: Amenities
Great spot gor famlies
Stayed 2 nights in Aug 2023
Response from Elizabeth on 28 Aug 2023
I'm glad you enjoyed your stay. And thank you for taking the time to provide feedback

8/10 Good

stephanie

Liked: Cleanliness
Disliked: Staff & service
Front staff pretty unfriendly. Cottage was ok, window wouldn't shut all the way so it was noisy.
Stayed 1 night in Aug 2023
Response from Elizabeth on 22 Aug 2023
Thank you for taking the time to provide feedback. I will look into having the window repaired and speak with my staff.

6/10 Okay

Earle

Liked: Cleanliness
beds were uncomfortable. Conveniently located for visiting the area near St Peter's, N.S.
Stayed 2 nights in Aug 2023
Response from Elizabeth on 22 Aug 2023
Thank you for providing feedback. I'm sorry you did not enjoy your stay, we are slowly working at replacing and upgrading the furniture and beds.

8/10 Good

Chantal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Matress was not confortable and one bed kept broken down. Otherwise it was nice.
Stayed 1 night in Jul 2023
Response from Elizabeth on 9 Aug 2023
I do apologize for the issue with the bed frame. We have gone in and replaced it. I'm glad you had a good stay otherwise, I enjoyed our conversation.

8/10 Good

CATHRYN

Stayed 1 night in Jul 2023
Response from Elizabeth on 9 Aug 2023
Thank you for taking the time to provide feedback. I'm glad you enjoyed your stay.

10/10 Excellent

Lorinda

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful. We had a great time
Stayed 1 night in Jul 2023
Response from Elizabeth on 27 July 2023
Thank you for taking the time to provide feedback. I'm glad you enjoyed your stay

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. It was perfect with our young kids. Being able to sit, relax and watch our kids from the cabin deck while they played in the playground was what everyone needed.
Stayed 1 night in Jul 2023
Response from Elizabeth on 27 July 2023
I'm glad you had a relaxing time with us. Thank you for taking the time to provide feedback, we hope to see you again.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Elizabeth on 10 July 2023
I'm glad you enjoyed your stay. Thank you for taking the time to provide feedback

10/10 Excellent

Maria-Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Owner is super lovely, friendly, chatty. Room is very clean, pool was in excellent condition and water quite warm and pleasant. Overall 5 star rating from us!
Stayed 1 night in Jul 2023
Response from Elizabeth on 10 July 2023
I'm glad you enjoyed your stay. Thank you for providing feedback.

2/10 Terrible

Earle

Stayed 1 night in Jun 2023
Response from Elizabeth on 29 June 2023
I'm sorry you did not enjoy your one night stay with us.

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, property conditions & facilities
The owners are super friendly and accommodating. The cottages were nice and very clean. The only thing is they need either some fans or window A/C units.
Stayed 2 nights in Jun 2023
Response from Elizabeth on 28 June 2023
Thank you for staying with us and providing feedback.

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
An easy drive from the ferry. Cool national historic park just up the road snd Louies diner was fabulous food. Second stay here. First time during a hurricane. Owners are new but just as caring as previous. Love this place.
Stayed 1 night in Jun 2023
Response from Elizabeth on 23 June 2023
Thank you for taking the time to provide feedback. I'm glad you enjoyed your stay and hope to see you in the future.

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience except coffee maker didn’t work..... no one at office when we went to inform them.
Stayed 4 nights in Jun 2023
Response from Elizabeth on 23 June 2023
Thank you for taking the time to provide feedback, we will have someone look into replacing the machine.

8/10 Good

Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
they need better frying pans, everything sticks and burns, and bbq should be free usage.
Stayed 2 nights in Jun 2023
Response from Elizabeth on 18 June 2023
Thank you for providing feedback, I will see to having the pan replaced. All BBQs on the property are free to use along with the utensils found inside, I apologize if someone advised you otherwise.

8/10 Good

Tracey and Jeff

Liked: Cleanliness
the cottages where just a little out of date but it was still nice, clean and welcoming
Stayed 2 nights in Jun 2023
Response from Elizabeth on 18 June 2023
I'm glad you enjoyed your stay, and thank you for taking the time to provide feedback.

8/10 Good

Hugh

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The place was very old and outdated but it was very clean. The mattress on the bed was horrible.
Stayed 1 night in Oct 2022

4/10 Poor

xiaoming

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Location was convenient. Smelled strongly of mildew and mold. Towels were tiny. Uncomfortable seating. Very loud - no sound proofing.
Stayed 1 night in Oct 2022
Response from Elizabeth on 6 Oct 2022
Thank you for providing feedback, I'm sorry you did not enjoy your stay, we are working diligently at updating the units and will take your feedback into consideration.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was stay number four at Joyce's !
All stays have been excellent.Very clean and helpful staff.Will be going back again next spring.
Stayed 4 nights in Sep 2022
Response from Elizabeth on 6 Oct 2022
Thank you for providing feedback. I'm glad you enjoyed your stay and look forward to seeing you next year.

8/10 Good

Charlie

Travelled with partner
Liked: Cleanliness, staff & service
It was fine. We slept well.
Stayed 1 night in Sep 2022
Response from Elizabeth on 6 Oct 2022
Thank you for taking the time to provide feedback.

8/10 Good

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Vew if the lake
Stayed 1 night in Aug 2022
Response from Elizabeth on 6 Oct 2022
Thank you for taking the time to provide feedback. I'm glad you enjoyed your stay with us.

10/10 Excellent

Pauline

Stayed 1 night in Aug 2022
Response from Elizabeth on 6 Oct 2022
Thank you for providing feedback. I'm glad you enjoyed your stay with us

10/10 Excellent

Gary

Stayed 1 night in Aug 2022

6/10 Okay

Debora

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

2/10 Terrible

Tracey

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
I would not stay here again. I payed for 3 nights but only stayed 2. The place needs a total remodel. It was one of the most rundown places I have stayed in over 40 years. Spiderwebs all over the front deck of our cabin, sticky doorknobs and table. The front doormat was absolutely filthy and looks like it was purchased in the 70's. I can't believe the reviews were positive about this place and wonder why the poor reviews were few and far between. Expedia should rethink this one.
Stayed 3 nights in Aug 2022

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. Lots of room. Good kitchen. Nice field and pool and park for the kids on the property. Nice deck with a view of the water. Only issue with our room was a very uncomfortable futon.
Stayed 2 nights in Jul 2022
Response from Elizabeth on 11 Aug 2022
I'm glad you enjoyed your stay, Thank you for taking the time to provide feedback

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. The space is amazing for the price. Friendly staff.
Stayed 1 night in Jun 2022
Response from Elizabeth on 12 July 2022
I'm glad you enjoyed your stay. Thank you for taking the time to provide feedback.

4/10 Poor

Andrea

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Limited amenities. Out of date. Not ADA compliant. Clean room. Beautiful view.
Stayed 2 nights in Jun 2022
Response from Elizabeth on 1 July 2022
I'm sorry you did not enjoy your stay, we are working diligently at updating the property.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Elizabeth on 17 Oct 2021
Thank you for staying with us, and providing feedback on your stay

8/10 Good

mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
was what we excpeted
Stayed 1 night in Oct 2021
Response from Elizabeth on 17 Oct 2021
Thank you for staying with us and providing feedback

8/10 Good

ping

Travelled with family
Stayed 1 night in Oct 2021
Response from Elizabeth on 14 Oct 2021
I'm glad you enjoyed your stay and thank you for taking the time to provide feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mattress was awful. Could not sleep on it. The motel room itself was fine and clean.
This was the mattress top
Stayed 1 night in Sep 2021
Response from Elizabeth on 28 Sept 2021
I'm sorry you did not enjoy your stay, and for the discomfort you experienced. On inspection it was found that the mattress had been flipped placing the pillow top on the bottom. I apologize again and will be addressing this with my staff.

8/10 Good

John L

Liked: Cleanliness, staff & service
The service and cleanliness is great. The property is aging and some of the equipment is definitely in need of replacement. The toilets are very low which is difficult for handicapped people. Stayed here three times this summer.
Stayed 2 nights in Sep 2021
Response from Elizabeth on 21 Sept 2021
Thank you for providing feedback. We are working hard at updating the units and fixtures.

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff... the walls were a little thin, though and one group was up all night partying :(
Stayed 1 night in Sep 2021
Response from Elizabeth on 25 Sept 2021
Thank you for taking the time to provide feedback. I'm sorry you did not enjoy your stay, had we been advised of a noise issue at the time of your stay it would have been addressed immediately.

8/10 Good

Anne

Stayed 2 nights in Sep 2021

8/10 Good

Edward

Liked: Cleanliness
The motel was clean. Very little in the way of outlets to recharge devices. TV only had 1 English channel.
Stayed 1 night in Sep 2021
Response from Elizabeth on 18 Sept 2021
Thank you for your feedback, we appreciate it very much. Based on feedback, we are planning to install USB ports in the motel for recharging personal devices. I'm sorry you were unable to access the cable tv channels, we are looking into the matter further.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Elizabeth on 6 Sept 2021
I'm glad you enjoyed your stay. Thank you for taking the time to provide feedback.