The Arch Convention Hotel

3.5 star property
Hotel with an indoor pool, a quick walk to America's Center Convention Complex

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
Lobby sitting area
Located close to America's Center Convention Complex and Dome at America’s Center, The Arch Convention Hotel provides a free daily manager's reception, dry cleaning/laundry services and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

Basic Double Room (Two Queen Bed Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Single Room (King Bed Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room (Executive King Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 20 sq m
  • Sleeps 5
  • 1 King Bed

Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Classic Room (Two Queen Hearing Mobility Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room (King Hearing Mobility Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room (Executive King Mobility Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

Classic Room (One Queen Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Classic Room (One Queen Roll in Shower Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Classic Room (One Queen Hearing Mobility Bathtub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
811 N 9th Street, St. Louis, MO, 63101

What's nearby

  • America's Center Convention Complex - 6 min walk - 0.6 km
  • City Museum - 8 min walk - 0.7 km
  • Dome at America’s Center - 9 min walk - 0.8 km
  • Busch Stadium - 14 min walk - 1.2 km
  • Gateway Arch - 16 min walk - 1.4 km

Getting around

  • St. Louis Gateway Station - 5 min drive
  • Convention Center Station - 8 min walk
  • Lambert-St. Louis International Airport (STL) - 21 min drive

Restaurants

  • ‪Renaissance Concierge Lounge - ‬4 min walk
  • ‪The Over/Under Bar & Grill - ‬4 min walk
  • ‪Flamingo Bowl - ‬5 min walk
  • ‪Rooster - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

The Arch Convention Hotel

Hotel near America's Center Convention Complex
Located close to Dome at America’s Center and City Museum, The Arch Convention Hotel provides a free daily manager's reception, dry cleaning/laundry services and a fireplace in reception. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool, along with free cabanas and sunloungers
  • Self-parking (surcharge), express check-out and a reception hall
  • A front desk safe, smoke-free property and a TV in reception
  • Tour/ticket information, multilingual staff and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 293 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with baths and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 December 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Frequently asked questions

Does The Arch Convention Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is The Arch Convention Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Arch Convention Hotel?

Self-parking is available for USD 40 per day. Limited spots are available.

What time is check-in at The Arch Convention Hotel?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Arch Convention Hotel?

Checkout is at 11 AM. Late checkout is available for USD 35.00 (subject to availability).

Where is The Arch Convention Hotel located?

Located in Downtown St. Louis, this hotel is within a 15-minute walk of America's Center Convention Complex, Dome at America’s Center and City Museum. Old Courthouse and Horseshoe St. Louis Casino are also within 1 mi (2 km). Convention Center Station is 8 minutes by foot and 8th and Pine Station is 10 minutes.

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The Arch Convention Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 189 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Valerie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice.
Stayed 1 night in Jun 2025

4/10 Poor

April

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned at all, stained sheets and hairy shower. It was gross.
Stayed 2 nights in Oct 2025

6/10 Okay

Samantha

Disliked: Amenities
Lots of construction, limited parking, bit run down but ok for 1 night.
Stayed 1 night in Sep 2025

4/10 Poor

Brandon

Disliked: Amenities, property conditions & facilities
Neglect.
Stayed 1 night in Sep 2025

8/10 Good

Mena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! My first visit and I was impressed
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bedding was dirty at my room. There were stains on the pillow that resembled blood. Lots of hair in the bedding.
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities
I would only go here if every hotel was sold out and if my car is not a option
Stayed 1 night in Jul 2025

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk was very nice. The only thing I was disappointed in was the pool. It was supposed to be a heated pool and it was very cold, so cold I couldn't swim. I told the lady at the desk and she checked it and said she would tell the maintenance man.
Stayed 1 night in Sep 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
Very seedy area where the hotel is. Abandoned parking lot adjacent with vagrants hanging out there all the time making it feel very unsafe. Free parking on the street but risky to leave a nice vehicle parked there.
Stayed 1 night in Aug 2025

4/10 Poor

Jamela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a catfish
Stayed 2 nights in Sep 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was not as the picture portrayed it to be, it’s a computer generated picture. The area around the hotel is dirty and in the bad part of town, but a half a block away is nice. The air conditioner would only cool the room to 71 degrees when it was almost 100 degrees outside. The whole situation was very uncomfortable!!
Stayed 3 nights in Sep 2025

10/10 Excellent

anthony dean

Liked: Cleanliness, staff & service
They need cooffe bigger and keep refill in the lobby ...the pool is too cold dont they have heated pool
Stayed 2 nights in Aug 2025

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They knew there was a concert and a baseball game this weekend and only one elevator worked. It took us asking multiple times for towels to be delivered. The shower barely worked. They didn’t clean our room.
Stayed 2 nights in Sep 2025

2/10 Terrible

krystle

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly. There were urine stains on the floor upon arrival, the toilet seat was yellow, shower barely worked. Stains on the sheets. I have photos of everything! Will not recommend. I wish more ppl gave more honest reviews. It helps!!!
Stayed 1 night in Sep 2025

4/10 Poor

Kurt

Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled like mold/mildew. The pool was cloudy. The overall look and feel of the hotel was dirty.
Stayed 1 night in Aug 2025

8/10 Good

Selena

Liked: Cleanliness
Overall stay was great, great location where I needed to go but some of the staff was very rude!
Stayed 1 night in Jun 2025

2/10 Terrible

Lexi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was dirty, mold in our rooms, air-conditioning leaking and floor was wet, no room service, sink was cracked. Horrible hotel!
Stayed 2 nights in Jul 2025

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with nice layout. Terrible pillows and poor lighting in bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Takia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Jun 2025

10/10 Excellent

Kahila Celeste'

👍👍👍‼️‼️‼️
Stayed 1 night in Jul 2025

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this hotel for the amenities, location, and pricing. There was no breakfast because the restaurant was closed, and the pool was filthy. The water smelled, there was visible dirt on the sides of the pool, and the water was cloudy. However, the room itself was wonderful, clean, and presentable. Just utterly disappointed that we did not get amenities we were expecting, with no disclaimer or anything.
Stayed 3 nights in Aug 2025

8/10 Good

James g

Liked: Staff & service
Greetings it was blessed I thank God
Stayed 1 night in Jun 2025

6/10 Okay

Marcus

Liked: Amenities
Disliked: Cleanliness, staff & service
This must be the dirtiest hotel I’ve ever stayed in. The glass in the entry doors to reception were filthy and the public areas were covered in a heavy build up of dust which looked liked it hadn’t been cleaned in ages. In the 3 days I was there I didn’t see anyone cleaning any of the public areas
Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. Towels were paper thin. Hotel maid told us they were out of toilet paper & couldn’t access an unoccupied room to borrow a roll. Only 1 elevator working & we got stuck in it. The phone in the elevator was not in working condition. We sounded the alarm button with no response. Fortunately my cell phone worked and I called the fire department. Hotel reeked of marijuana. Appears that renovation is being done but no sign of work being done. We expect a refund!
Stayed 2 nights in Sep 2025