Hilton St. Louis at the Ballpark

Photo gallery for Hilton St. Louis at the Ballpark

Primary image
Indoor pool
View from room
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton St. Louis at the Ballpark

Hilton St. Louis at the Ballpark

4.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1 S Broadway, St. Louis, MO, 63102

Explore the area

  • Popular LocationBusch Stadium5 min walk
  • Popular LocationGateway Arch9 min walk
  • Popular LocationEnterprise Center13 min walk
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)19 min drive

Choose dates to view prices

About this area

St. Louis

Hilton St. Louis at the Ballpark is located in Downtown St. Louis, a neighbourhood in St. Louis, and is in the entertainment district and near a metro station. City Museum and Fox Theater are cultural highlights, and some of the area's popular attractions include St. Louis Zoo and St. Louis Science Center. Looking to enjoy an event or a game? See what's going on at Busch Stadium or Dome at America’s Center. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Busch Stadium - 5 min walk
  • Federal Reserve Bank of St. Louis - 7 min walk
  • Gateway Arch - 9 min walk
  • America's Center Convention Complex - 10 min walk
  • Enterprise Center - 13 min walk

Getting around

  • 8th and Pine Station - 6 min walk
  • St. Louis Gateway Station - 19 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • Mike Shannon's - 2 min walk
  • Angelo's Taverna - 2 min walk
  • Three Sixty - 2 min walk
  • Chili Mac's Diner - 3 min walk
  • Monty's Sandwich Company - 3 min walk

About this property

Hilton St. Louis at the Ballpark

4-star St. Louis hotel in Downtown St. Louis, walk to Busch Stadium
This smoke-free hotel features 3 restaurants, an indoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site.
Hilton St. Louis at the Ballpark offers 671 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 35.00 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 11.99-16.99 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Market Street Bistro
  • Starbucks
  • 360 Rooftop Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (36956 square feet of space)
  • Meeting rooms - 24

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Welcoming dogs and cats only
Up to 100 lbs/45 kg

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 11.99 and USD 16.99 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Covered self-parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ballpark Hilton
Hilton Ballpark
Hilton Ballpark Hotel
Hilton Ballpark Hotel St. Louis
Hilton Ballpark St. Louis
Hilton St. Louis
Hilton St. Louis Ballpark
St. Louis Ballpark Hilton
St. Louis Hilton
St. Louis Hilton Ballpark
Hilton St. Louis Ballpark Hotel
Hilton St. Louis at the Ballpark Hotel
Hilton St. Louis at the Ballpark St. Louis
Hilton St. Louis at the Ballpark Hotel St. Louis

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 401 out of 970 reviews
5 - Excellent 41%
Rating 4 - Good. 226 out of 970 reviews
4 - Good 23%
Rating 3 - Okay. 171 out of 970 reviews
3 - Okay 18%
Rating 2 - Poor. 106 out of 970 reviews
2 - Poor 11%
Rating 1 - Terrible. 66 out of 970 reviews
1 - Terrible 7%

3.9/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I got there at 10 minutes before 4:00. Check is at 4:00. Was told my room wasnt ready. Should be about 30 minutes and they would text me when its ready. They texted me at 5:30 to tell me my room was ready.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to restaurants
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Loved the location right next to the ballpark and that they have a Starbucks and IMO’s pizza on site.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness
Our check in time was 4:00. We didn’t get to check in until almost 5:00. I did notice our room was extremely dusty. We sat our things down & went over to the ballpark. Once we returned to our room & as we were getting ready for bed my daughter noticed blood on the bottom sheet. We pulled the sheets back more & there was more blood. We then looked at the other bed & there was also blood on the bottom sheet. This was very upsetting. We then decided to leave & drive over 4 hours back home.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when going to a Cardinals game!
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness
The proximity to Busch stadium is great. And the lobby area/ valet was nice with attentive employees. But the room was severely lacking. For starters, when we arrived to our room (after the stated check-in time of 4:pm) the door wasn’t locked, it was wide open. There were large black hairs all over the beds. The counters hadn’t been cleaned in the bathroom, nor the toilet flushed. The beds are NOT queen sized (we paid for two queens) but instead we received two full size beds. Outright lie for $330/ night room. I know the size of a queen size bed. The walls were so thin and you could hear a man next door coughing all night long. The windows were so filthy you could hardly see out of them. My sister and I were honestly making jokes about how disgusting the room was the entire night. The decor is outdated and felt dirty and small. I just expected much more for the price. I will definitely not be staying at this Hilton again.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They stuck us in the smallest rooms, I think because we booked with Expedia. We booked three rooms and all three were the smallest rooms. Couldn't even request a roll away bed they were so small.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Loved that the baseball field was right next door. Did not like the parking situation Room was not cleaned very well Needs an updated pool and wirlpool added Plumbing issues in our room 1026
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is great for just about anything you want to do downtown. We walked to Union Station, the Arch, and of course the ball field. The rooms themselves are getting a bit dated, and not as clean as I would expect for a room at a peak price of $450 a night. The common areas are exceptional and updated, and the wait staff, bartenders, and check-in staff are very patient and helpful.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When you walk into this hotel it is a nice place. All staff encountered during our short stay was very friendly and helpful. We ate there at the bar/restaurant past the check in desk our first night there and it was really good pizza. The rooms however are very old. They are average in cleanliness but just so run down. We paid extra for a “premium” view of Busch Stadium and while it was a great view and my 14 yr old was very impressed I felt that it could have been better. The windows are so dirty that you really can’t get a good picture of it. Our friends staying there with us didn’t pay for the “premium stadium view” and their room had just as good, if not better view than ours we paid for. From ours you could only see the outfield and they could see the entire field. A/C in room barely worked and only got so cool so matter how cool you put it. The hallway was warm and musty smelling also. This hotel itself really has a lot of potential because of its location to the ballpark and everything else, just needs some serious TLC and renovation.
Stayed 2 nights in Jun 2022